How would you make Box better?

Search for Box Drive content from Explorer/Finder Search

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Roxie Shealy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
not planned  ·  AdminKyle Williams (Product Manager, Box) responded  · 

We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.

Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.

We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.

We will continue to improve the Box Drive Search experience as well as add in additional features in the future to help you access your Box content quickly!


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  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a deal-breaker for me (and presumably others in my 100,000+ person org). The previous version of Box Sync supported this necessary feature, and unfortunately the Box search is currently slow and poorly functioning, even on wired links and good hardware.

    I'll advocate with our tech teams to find a solution or find an alternate vendor. Please fix.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The problem is that my company disables file content indexing on Box for security reasons. I imagine this is not uncommon. With Box Sync, I used to be able to search within offline files with windows explorer. I understand the limitation around online files metadata but please enable this for offline files within Box Drive.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The functionality of the Box Drive search is terrible. Searching for the exact name of a file does not bring it up at all. The ability to search from Windows is absolutely critical. I would not recommend Box Drive to anyone as it is essentially broken in this state.

  • Anonymous commented  ·   ·  Flag as inappropriate

    For Macs, I definitely need Spotlight to work with the files that are synced to the hard drive, just the way Box Sync used to work. The Box Search functionality is weak -- there are no keywords like name:foo or ways to differentiating between searching within the file (can Box Search even search inside files?) vs. searching for the name of the file. When you have a lot of files, you rely on search to find them.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Currently: Windows search tools does not yield files from one's Box Drive. Users must use Box Drive's search tool.

    Desired: Utilize Windows search tools to display content from Box Drive.

  • James Gorman commented  ·   ·  Flag as inappropriate

    We need to enable Mac Spotlight search for Box Drive. It is quicker than going to the Box Drive icon and searching from there. This will help our heavy Mac users including Life Science companies and Technology companies.

  • Dennis Strieter commented  ·   ·  Flag as inappropriate

    Can I inquire about this Kyle? Now that Offline files is an option in Box Drive, aren't the files physically being downloaded to the computer? We were really hoping the windows search functionality would also come with the Offline files feature. It's very hard for our users to change old habits in workflow, and Box Drive search can't search only specific folders or be used inisde other software (the open dialogue box for instance).

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