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4675 results found

  1. Search Skill card metadata from Box Drive

    Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  2. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add…

    43 votes

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    4 comments  ·  Box Drive  ·  Admin →
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    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

  3. Hide folders from Box Drive

    hide a set of folders from box drive while leaving them available on Box for office and Box online

    525 votes

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  4. Box Drive supporting Mac packages

    Box Drive supporting ".app" Mac OSx packages.

    111 votes

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    35 comments  ·  Desktop  ·  Admin →
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  5. 331 votes

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    82 comments  ·  Box Drive  ·  Admin →
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    not planned  ·  Anonymous responded

    We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.

    Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.

    We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.

  6. My Collections on Box Drive

    Just wondering you may develop 'My Collections' function on Box Drive.

    149 votes

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    19 comments  ·  Box Drive  ·  Admin →
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    Thanks for the suggestion! We are looking at how to improve content sprawl on Drive. We will be considering Collections as a possible path (among other options), but don’t have a change planned in the near-term.

  7. Box Drive: Change cache location

    It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:

    330 votes

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  8. 2 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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  9. Box Drive Bandwidth Throttling

    Requesting the ability to set an administrative bandwidth limit for Box Drive (with user exceptions).

    20 votes

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    not planned  ·  6 comments  ·  Desktop  ·  Admin →
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  10. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    40 votes

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    researching  ·  2 comments  ·  Box Drive  ·  Admin →
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  11. can_view_path not reflecting in Box Drive

    We are utilizing the canviewpath api so whenever a folder is collaborated on this feature gets enabled. So rather than a user seeing just the folder they were collaborated in on their root level, they get to see the entire folder structure of where that folder exists. When this feature gets enabled it reflects immediately in the Box web app and the Box mobile app, but not in Box Drive. Sometimes it can takes days before the change takes effect. So during that time the folder is not available to the user in Box Drive. The…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Make Box Drive Mark for Offline (MFO) file accessible when Box Drive not running

    Would like for files in Box Drive that are marked for offline (MFO) to be accessible whether or not Box Drive is currently running (e.g. before Box Drive starts up at login). Currently, offline files are only available after the Box Drive software has loaded -- this poses a problem for files that need to be available at user login time like the user profile files (Desktop/Documents/etc.). Box Sync worked fine for this purpose, but Box Drive MFO does not.

    11 votes

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    1 comment  ·  Desktop  ·  Admin →
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  13. Force logout of Box Drive

    Allow at the enterprise level to force logout box drive after a certain amount of time.

    72 votes

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    0 comments  ·  Desktop  ·  Admin →
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    not planned  ·  Anonymous responded

    We don’t have plans to address this in the short term. We will continue to review this ask in future planning cycles to reconsider!

  14. Sync multiple accounts to Box Drive

    Allow multiple accounts to sync with Box Drive.

    Many of us have multiple corporate/personal accounts that require local drive sync'd access.

    49 votes

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    9 comments  ·  Box Drive  ·  Admin →
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    We’re not planning a ‘fast switch’ option to allow a user to easily switch between 2 different Box accounts on Box Drive while maintaining all cached data. The only option we have now is that users can ‘logout’ of their current account and sign into another account, but the caveat is that this will delete all their local cached data/MFO settings from Box Drive

  15. Box Drive icon size

    Would like for the Box Drive icons to be bigger again. On the latest version of Box Drive 2.16, they are smaller and that makes it harder for them to determine whether or not files are locked.

    7 votes

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    1 comment  ·  Desktop  ·  Admin →
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  16. Manually update on box drive

    Customer wants 'Manually update' function on Box Drive.
    Box Drive is often delay to update but they wants to update box drive as soon as possible.
    Could you please implement?

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Desktop Search Bar without using hotkeys

    Ability to install search bar that is permanently on the desktop without needing to use hot keys to open up box drive search

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Box Drive (Windows) - Remember folder view settings

    We’ve been using Box Drive since launch, and it’s been an incredible improvement in our workflow. Only a small issue has made it notably less useful in saving time, and is a known issue documented here (community.box.com/t5/Box-Drive-Known-Issues..)

    Our file name and directory lengths are wider than the default for Box Drive/Windows. Normally Windows remembers preferences around column width, but in this case, as you know, Box Drive does not. This causes us to have to manually resize the “Name” field in every folder/directory, every time we access one. Therefore each user is having…

    172 votes

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    not planned  ·  26 comments  ·  Box Drive  ·  Admin →
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  19. Improve Box Drive Synchronization

    Have experienced slowness of synchronization from Box Webapp to Box Drive. It usually takes 5-7 mins. Need to improve this behavior or to have any function to quickly reflect the change for the certain folders/files.

    16 votes

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    1 comment  ·  Box Drive  ·  Admin →
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    We’ve made a number of improvements to improve the performance syncing changes from Box’s web app to Box Drive. If you continue to experience issues, please file a support ticket. Thanks!

  20. Sync alias/shortcut files on Box Drive

    Box Drive currently does not support syncing alias files (I think these are called shortcuts on Windows machine), which is a basic file organization tool. Alternatively, expose the favorites from the box web app on box drive. At present, it's impossible to organize a list of your truly active files while working solely within Box Drive. Seems like making these file types available for syncing would be a simple solution to implement.

    45 votes

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    3 comments  ·  Box Drive  ·  Admin →
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    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

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