Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

244 results found

  1. Request refresh token update again

    OAuth2 refresh token update can be performed only once.
    * Because the previous refresh token becomes invalid immediately.
    However, there are unfortunate cases where a network disconnection occurs and the client is unable to obtain the refresh token.
    Therefore, we would like to change the behavior so that the refresh token update can be requested again only for a short time.
    Also, please publish the ping endpoint to a third-party that can check the communication with the Box server. (Box Drive is already using)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Better support for developer API

    Insufficient support available for developer tools. Posted to forums yielded zero responses, how would you like to engage your platform?

    all API calls yield useless error with no documentation:

    error:0909006C:PEM routines:get_name:no start line

    https://support.box.com/hc/en-us/community/posts/4409827797011-Box-CLI-error-0909006C-PEM-routines-get-name-no-start-line

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Address book

    Request to add a Business Contacts Address Book in Box that can be shared, or is accessible, for designated Team Members.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Available get to 'My Collections' other than favorites via API

    In 3rd-party app, My Collection is a very good idea as a way to provide quick access to users.
    But, it can only take favorites.
    Please let me get 'My Collections' other than favorites.

    https://developer.box.com/reference/get-collections/
    Currently, only the favorites collection is supported.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add the service name that locked file to the Lock property

    There is a issue that Box Drive and other third party apps can open files that are being edited in Office Online.
    When I am editing a file in Office Online, the user who is editing the file becomes me, so I can edit the file regardless of whether it is locked.
    This issue can be solved if we know the name of the service that did the locking.
    Therefore, please add the service ID/name that locked file to the Get File API response.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 【can_view_path】How the path looks when an item is moved to the trash

    When using canviewpath, the collaborator sees a folder on the screen with no contents that should have been moved to the trash.
    This has to do with the collaboration ID.

    This is because even if you delete an item, the collaboration ID remains and is needed to restore the item.

    Although the actual contents cannot be accessed, the fact that the folder can be accessed and the folder name can be confirmed is considered a serious incident by companies with strict security requirements, and an early response is required.
    Is it possible to change the functionality on a…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. File Request ID List by API

    Request to add the ability to obtain all file request ID's currently active as a list via API.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Java SDK Readtimeout setting

    Right now in order to not have issues with client applications, we are setting the ConnectionTimeout=60 seconds, and ReadTimeout = 60 seconds.

    In our applications we are uploading/downloading files, and doing Searches. So we need the higher readtimeout for those operations as it will take some time for the API's to respond, especially in the afternoons EST.

    We would like to be able to set the readtimeouts depending on the exact API being called.

    ie BoxFile.getInfo() should have a much lower readtimeout than BoxFile.download()

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Provide an Endpoint to Manage Public/Private Key Pair

    To retire and generate a new JWT application's public/private key pair, manual intervention is needed by both the Developer Application owner and the Box Admin. It is very common to require periodic rotation of RSA keys and is often required by internal security standards.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. file preview, upload and download api

    Right now we are missing information about the number of times a file has been downloaded or previewed using the API endpoint 'get file information' https://developer.box.com/reference/get-files-id/
    We can only access this info through the admin console reports. It would be useful to access this info directly using the API

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Addition an event trigger for TASK.CREATE, COMPLETE, ACCEPT and REJECT for V2 webhooks

    V2 Webhook does not have a Webhook for Task operations.
    This makes it difficult to notify the next application of the completion of a task.

    Please add webhooks for Task created, completed, accepted, and rejected.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add tasks to main API

    I am trying to use the tasks feature as a method of notifying our automation software that it has work to do via your API. However, I can find no method for a user to list all their tasks. Your web app has an undefined endpoint:xxxxxx.app.box.com/app-api/tasks/inbox?limit=10&taskcollaboratorrole=ASSIGNEE&taskstatus=INPROGRESS,NOT_STARTED

    Can this be added to the main API?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adding Annotation events to Enterprise Event Queue API

    Add the annotation events to the Enterprise Event Queue API.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. display request for Try this API

    In the API reference Try this API displays Response Headers and Response Body. It would be nice if it also displayed the request URL and maybe request headers and body depending on HTTP type.

    Cheers...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Unable to see external items via API

    Currently the API works differently than the UI. in the UI a user can see files/folders that were shared with them from an external (to the org) account, however, when trying to query for the visible items via the API these do not show.
    In addition - if you try to get the details of specific items shared by an external user you get an error when using the API, which is unfortunate since this causes 2 classes of behavior that are inconsistent between the UI and the API.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Would like the ability to set the Data Residency Zone via REST API and SDK

    It would be very beneficial for my organization if we could get a handle to the Data Residency Zone via REST API and Java SDK. We are currently incorporating all the "Freemium" accounts that were created before we set the domains that weren't allowed to create as a free user. It would be nice to be able to set their data zone programmatically based on information we gather from our Active Directory as we incorporate them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I want to use the box API to add and delete tags

    I want to use the box API to add and delete tags,but the[https://developer.box.com/reference/put-files-id/#param-tags]
    tags body parameter:
    To add or remove a tag, retrieve the item's current tags, modify them, and then update this field.
    In this way, current tags will be covered. If I want to add or delete tag I have to know the current tags . I want to know if there are other endpoints that can add tags directly without knowing the current tags.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ability for admins to see tenant wide API call trend insight dashboard in Admin or Dev Console

    Platform Activity report could be used to find out daily API calls for each and every single registered apps. But it requires Excel to summarize to grasp overall tenant-wide API call trends.

    Since this is hard for the admins to track if API calls exceed allowed number of calls or not, it would be ideal for admins to see tenant-wide API call trend insight dashboard from Admin or Dev Console.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Box Content Explorer: Resize Column Widths

    Box Content Explorer currently supports dynamically sized columns with the browser window width, but user-resizable columns are needed to accommodate large items' names.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Sort by Date Deleted

    I would love to be able to sort by date deleted instead of just by name and updated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base