Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1159 results found
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Content Manager collaborator visibility when folders hidden for collaborators
As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
Utilizing the login-as user feature is not a…1 vote -
"RemoveMake Primary" should be "Remove/Make Primary"
When I tried to change my billing credit card, I fould the word "RemoveMake Primary" which is linked in blue. In clicking on the word several times, I found out that there are two links one is the link to remove and the other is to make primary. I think the word should be "Remove/Make Primary" in order to make those two functions distinct.
1 vote -
Add co-admin roles or templates
Add co-admin roles or templates. We have multiple groups who need co-admin access. Would be very helpful to have a role that is used to give permissions to an entire team. If a new permission is added, just update the main role\template and the entire team gets updated. Currently I have to go through each individual to change a permission for an entire team.
1 vote -
Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin
Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin depender de Google. En Configuración de cuenta → Autenticación aparece “No se ha creado ninguna contraseña”. Al seleccionar “Crear contraseña” aparece “Se ha producido un problema al cambiar la contraseña”. Ya hice el restablecimiento de contraseña mediante el enlace de Box, pero la cuenta sigue sin reconocer una contraseña y al iniciar sesión continúa redirigiéndome a Google. Necesito que habiliten/corrijan la contraseña de Box para esta cuenta.
1 vote -
Enable Device Trust for Co-Administrators as Well
Under the current specification, device trust is not applied to administrators and co-administrators to prevent them from being accidentally locked out of the management console.
Because co-administrators have higher privileges than regular users, they can freely access the console from personal PCs and other unmanaged devices, which raises concerns about the risk of information leakage.
From a security perspective, we would like to request the implementation of a feature that allows administrators to choose whether to apply device trust to co-administrators (“enable” or “disable”).件名：共同管理者に対してもデバイストラストを適用可能にする
内容：現状の仕様は、管理者・共同管理者は誤って管理コンソールからロックアウトされないために、デバイストラストが適用されません。
共同管理者は一般ユーザーより強い権限を持つため、私物PCなどから自由にアクセスできる状態となっており、情報漏えいリスクを懸念があります。
セキュリティの観点から、デバイストラストを共同管理者にも適用を"する" or "しない" の選択可能となる機能の実装を要望します。4 votes -
Groups with external users: Allow external email addresses to be added to a group
Groups with external users: Allow external email addresses to be added to a group, making it easier to invite external agencies and grant them access to files. The goal would be to create a group for users from the same agency, including users with free Box accounts.
1 vote -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
3 votes -
Add ability to manage allow list in Box CLI
Please add the ability to manage the allow list via BOX CLI.
1 vote -
Remove the inifinite scroll on the manage allow list.
Please remove the inifinite scroll on the manage allow list feature. It is such a pain to find a domain to remove.
1 vote -
Enhance Box SSO to support metadata based certificate management
Requested Enhancement:
Support configuring a SAML Metadata URL instead of requiring static metadata uploads
Automatically retrieve and refresh metadata on a scheduled basis (at least every 24 hours)
Automatically trust both current and rollover signing certificates published in IdP metadata
Cache the last known valid metadata if the Metadata URL is temporarily unavailable
Provide administrator logging and notifications when metadata retrieval or processing failsBusiness Benefits:
Aligns with enterprise identity management best practices
Reduces manual administrative effort for certificate rotation
Minimizes the risk of authentication outages during certificate rollover
Supports compliance with increasingly shorter certificate lifecycles
Eliminates support dependency for…1 vote -
Provide a safe way to re-verify already-registered domains
The only current self-service workaround is to delete and re-add a domain to trigger DNS verification. If the domain is already in active use, this carries a risk of operational disruption. We request a way to re-verify a registered domain without removing it, eliminating this risk.
This would allow admins to resolve verification issues more quickly and safely, without introducing unnecessary risk into the production environment.
(In Japanese / 日本語)
安全に登録済ドメインのDNS検証を行う方法を提供してほしい現在Box社依頼なしでできる対処法は、登録済のDNSを一旦削除→再登録によるDNS検証実施だが、そのドメインが既に利用されている場合、業務影響を及ぼす可能性があります。 そのようなリスクを伴わない方法でドメインを再検証できるようにしてほしいです。
これにより、管理者は本番環境に余計なリスクを持ち込まずに、検証上の問題をより早く安全に解消できるようになります。
17 votes -
Make it clear whether a registered domain has been DNS-verified
Unfortunately, domains specified at the time of tenant creation are not recognized as verified domains, and therefore all unmanaged users under that corporate domain may fail to appear as unmanaged users. On top of that, admins cannot distinguish this state from the Admin Console, which leaves us continuously exposed to the risk of free accounts. This is a very serious and disappointing limitation, so we would like this state to be clearly identifiable.
Requested enhancement:
- Clearly distinguish initially registered domains from DNS-verified domains in the Admin Console.
- If the required DNS verification has not been completed and unmanaged…17 votes -
I want to set separate sharing restrictions for AI Home and Box Automate in [Additional collaboration configuration].
Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant…3 votes -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote -
Delete User App Authorization
It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.
Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.
1 vote -
Report on file insights for all files
Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…1 vote -
Clarification needed for “Invite Collaborator” event behavior in User Activity Report ユーザーアクティビティレポートにおける「コラボレータの招待」イベント仕様の明確化について
【Description】
In the User Activity Report, there is an inconsistency between “Invite Collaborator” and “Accepted Invite” events.
Specifically, the “Invite Collaborator” event is not logged in the following cases:When the invited user has “Automatically accept collaboration invites” enabled
When a group is invitedAs a result, there is a significant discrepancy between the number of “Invite Collaborator” and “Accepted Invite” events, even though these actions are part of the same collaboration flow.
Currently, this behavior is not clearly documented in the official Box support article, and it is difficult to understand the limitations of the “Invite Collaborator” event.
【Request】…1 vote -
Restore Client ID Visibility for Platform Apps
A recent update to the Box UI moved all applications into the “Platform” section of the Admin Console. With this change, the ability to search by Client ID appears to have been removed, and only the application name or Box app owner is shown in the details view.
For larger environments like ours, this will impact efficiency. We manage thousands of custom apps, and Client ID search has been a critical method for quickly searching, reviewing and approving or denying box custom app requests.
This request is to restore Client ID visibility within the app details view or reintroduce Client…
1 vote -
I would like to be able to adjust the width of items and reorder them on the report status screen.
When checking the report status screen, the author's name and report type are omitted, which is inconvenient. I would like it to allow changing the display width of items to make it easier to check. Also, I want a feature that lets you click on item names to sort items other than the last update date.
タイトル：
レポートステータス表示画面で、項目の幅変更や、項目並び替えを可能にしてほしい本文：
レポートステータス表示画面を確認する際、作成者名やレポートの種類の表示が省略されてしまい不便です。
確認をしやすくするために項目の表示幅を変更できるようにしてほしいです。
また、更新日以外の項目で、項目名をクリックして並び替える機能も欲しいです。1 vote -
Admin Console - Pending Users
It would be nice if we there was a tab that showed Pending Collaborations and a way to filter by email address. We recently had the need to remove five email addresses from all folders they were invited to, but we had to choose to either traverse hundreds of folders or delete the main folders that we knew they were in.
Additionally, this could also be something offered via the API, perhaps the request can require the user email address and what collaboration state(s) you want returned. That way we could have easily specified an email address and pending, received…
1 vote
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