Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1162 results found
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1 vote
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Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote -
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote -
Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.
The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.
This eliminates manual steps and ensures consistency in access control.
Why It’s Valuable?
Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.
Consistency: Reduces human error by ensuring the new user has identical access as the reference user.
Scalability: Ideal for large organizations where teams share common folder structures.
1 vote -
Add specific error message for managed users whose domain is owned by another tenant
When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.
Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.
1 vote -
Forced termination of suspicious outbound collaboration
We request implementation of a method for administrators to forcibly cancel invitations received by users under their management.
While outbound collaboration in Box is free and convenient, it is also highly dangerous.
It can be exploited by attackers seeking to misplace files or spread malicious files by sending invitations, or by employees planning to leave who receive invitations from their personal accounts to extract information.While inbound collaboration allows logging, outbound collaboration does not even permit this, leaving administrators virtually powerless.
Currently, administrators can only take the following two actions against these highly dangerous behaviors:
① Control “future” outbound collaboration…1 vote -
I would like the number of managed users to be displayed in real time.
Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.7 votes -
Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…4 votes -
The ability to search by creator when searching workflows in the “Relay” section of the management console
The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
Searching by workflow creator improves work efficiency.管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
ワークフローの作成者単位で検索できることで作業の効率化が上がります。19 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。16 votes -
Report configuration listing in the file details or view
Clients have continually requested the ability to see how they have configured their reports after they have run. In the current state they need to take a screenshot of what they have done in the configuration pane to refer back to
1 vote -
Progress rate of bulk data restoration and deletion
I want to know if there is a feature to monitor the restoration progress from the management console when restoring data in bulk from the trash. Also, I would like a feature to track the progress of bulk data deletion from a folder from the management console.
1 vote -
Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page
Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.
9 votes -
Ability to Reassign Group Admin Permissions En Masse
Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.
6 votes -
Large Folder Operations dashboard with status, ETA, rollback, and reporting
Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.
During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.
A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.
Proposed Capabilities
-Status Tracking — show all active or queued large folder transfers (ownership, move, or…
6 votes -
Separate Auto Accept Collaboration Setting: Internal vs External invites
Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.
This is filed on behalf of CK Lim, from Box CSM, C.A. Smith
5 votes -
Managed Users
Please let us modify the columns under Managed Users, with the addition of Date Convert... I have to use scroll, this is empty and I would like to remove from my view.
Along with resizing the columns!
1 vote -
Co-Admin Self-Service Recovery for Deleted Accounts and Content
Would love if Box could provide Co-Admins the ability to recover deleted accounts or folder/files from a deleted account within their own tenant without having to raise a support ticket with Box.
2 votes
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