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  1. Pass pictures or thumbnail images via SSO

    Request: pass up the "thumbnailPhoto" attribute out of AD (picture in hex form) to Box.

    9 votes

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  2. 8 votes

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  3. Custom messages, settings and language depending on geography.

    We need a different trash setting to the global instance due to european law.

    We would also like to push different messaging, welcome screens, languages to dependent on regions for adoption purposes.

    1 vote

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    not planned  ·  kwarudkar responded

    This is not currently planned on the roadmap. The suggested workaround is to manage different users in different EID.

  4. Add folder/file path to usage log reports

    Currently, the usage log report only shows the most recent folder that it lives within, and not the entire path.

    14 votes

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  5. Ability to run custom in-app messaging banners from the Admin Console

    Admins would like to create custom in-app messaging banners to display to their users when they are logged into Box.

    In-App Messaging banners could be used to promote training, drive awareness and adoption, inform users of new features or internal policies, etc.

    23 votes

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  6. Audit behavior of how enterprise settings are applied.

    Most of our settings are applied day forward. We should add an option to apply immediately to all existing users and folders.

    Day forward settings for example are Expiration settings, Domain Whitelist settings.

    0 votes

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    not planned  ·  kwarudkar responded

    Retroactive application of settings is not scalable. We are unlikely to implement this change and the current behavior is by design.

  7. More granular setting options for users set to "Inactive" in the Admin Console

    We would like two sub options for accounts set to "Inactive" status in the Edit User Profile details (in addition to the existing Inactive setting behavior):

    Inactive sub-option 1: Enable a warning for all existing shares and collaborations that the Inactive user owns. If another user is accessing a folder owned by the Inactive user, they should be informed that the content could be deleted with the deletion of the account, and that a copy should be taken quickly.

    Inactive sub-option 2: Enable a warning AND make content read-only for all existing shares and collaborations that the Inactive user owns.…

    1 vote

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    not planned  ·  kwarudkar responded

    This is a good use case, but other user statuses might partially solve some of these needs. Let us know in the comments if it does not.

  8. Create Setting to be able to 'Hide' user from Shared Contacts

    This pertains to companies who would like to be FERPA compliant.

    0 votes

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    not planned  ·  kwarudkar responded

    We have not heard much about this use case. For now, it is not prioritized. We will reconsider with additional updates.

  9. Bulk Add - Allow Adding of >1,000 Users at Once

    The Bulk Add tool currently can only handle adding about 1,000 users at once, which isn't scalable when our enterprise has tens or hundreds of thousands of users.

    0 votes

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  10. Dashboards - Enhanced (and Exportable) Dashboards in Admin Console

    This request is for enhanced dashboards inside the Admin Console, specifically:
    1. Exportable dashboards
    2. Customizable - add options to choose custom date ranges, etc.
    3. Allow for a 'double click' into the charts to see far more information - for example, don't just show me the top 5 users by storage total (like we do now) -- also allow me to 'double click' on that chart to see my top 100 or 500 even.

    1 vote

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    We intend to improve the Insights dashboard to provide more interactivity and customization. We will be working on the prerequisites to enable those improvements this year and will revisit these suggestions once they have been completed.

  11. Bulk Edit - Add 'Status' column to Bulk Edit spreadsheet

    There is no way in the Admin Console to update 'status' (active, inactive, etc.) for 2 or more users at once (aka in bulk).

    18 votes

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    not planned  ·  kwarudkar responded

    Enhancements to the Bulk Add/Edit feature are not currently on the roadmap, but will keep track of this request and consider prioritizing if many customers are requesting it. User status can be edited via API or SAML

  12. 0 votes

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    not planned  ·  katiele responded

    This suggestion is not under consideration for the current or future roadmap. We are currently focusing on making it easier to to view, edit, and delete users in the Users & Groups tab.

  13. Change Unique Identifier to Something other than Email Address

    This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.

    Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.

    This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via SAML).

    18 votes

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    not planned  ·  katiele responded

    This feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.

    Please provide more use cases in the comments to help us understand the problem better.

  14. Password reset email notifications to admins: Add possibility for admin to auto-reply to the affected user

    When Enterprise Setting: Notify Admins when users request a password reset email is checked, any other admin will to receive a notification whenever one of their Managed users request a new password.

    It would help being able to reply to the managed user from this notification in order to provide better interactivity between admin/user and control/security over the request.

    0 votes

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    not planned  ·  kwarudkar responded

    This is a reasonable request, however we do not have enough user demand to prioritize this feature. Please keep submitting your use cases!

  15. 0 votes

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    not planned  ·  Nick Lee responded

    This is not planned for our current roadmap. We will let you know if anything changes.

  16. 3 votes

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    not planned  ·  katiele responded

    This suggestion is not under consideration for the current or future roadmap. However, we’d like more clarity and details from the requester about this suggestion to better understand the problem and where exactly in the Admin Console this sorting is needed.

  17. Add Sort by 'Status' Option to Managed Users Page

    Add the ability to sort by user status (active, inactive, cannot edit & delete, cannot upload edit & delete) to the Managed User page in the Admin Console.

    10 votes

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    not planned  ·  katiele responded

    We are re-designing the managed users page and will focus on adding advanced filtering of managed users by status as a follow up. Right now, releasing the re-design will be our first priority, so filtering by status is not on the near-term
    (6 month) roadmap. We will revisit this after we release the new page.

  18. Personal Folder Auto-Creation

    Similar to the Okta feature (https://support.okta.com/help/articles/Knowledge_Article/36802318-Configuring-Box-to-Create-a-Personal-Shared-Folder), this request is for a native option in Box to automatically provision a 'personal folder' for each user upon provisioning (whether provisioned manually, via Bulk Add, or via auto-provisioning).

    Key Requests for this feature:
    --Ability to customize the name of the folder that's created (such as choosing the user's name + 'Personal Folder' or other custom strings of text)
    --The user's personal folder will be created in their own account and they'll be the owner of it, with no other users in it (even if restrict content creation is turned on)

    11 votes

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  19. Auto-Created 'All Users' Group

    Add the option to the Groups tab to have a 'smart' group that auto-adds all Managed Users - this is a commonly used practice to provide all users with a 'getting started' folder, but currently must be either managed manually or sent to Box via SAML (meaning the customer must keep the group updated in AD).

    34 votes

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  20. Custom Terms of Service: Time-based (annual re-acceptance) and acceptance grace period

    ANNUAL RE-ACCEPTANCE: Add ability to set custom time-based re-acceptance criteria. Example: Require Managed Users to accept terms of service upon initial login and annually thereafter.

    0 votes

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    not planned  ·  apearl responded

    This is currently not on the roadmap as we have not heard this request from many other customers.

    We will consider it in the future if there is increased customer demand.

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