1074 results found

1. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

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2. Ability for admin to disallow certain characters to be used in filenames

   For example, illegal characters that windows won't recognize

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   not planned  ·  3 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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3. Configuration capability for folder colors

   We would like to allow different colors for collaborated folders - helpful when the root is locked

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   not planned  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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4. The ability to set the report name when the Export Report option on any report

   Exported reports currently write with a standard name of the report type with date and time but it is challenging when I have reports with almost similar names and the only difference is the date and time. It is confusing to ID a report when I run the same report multiple times.

   If users can specify the report name when exporting it, it would make it easier to jump to the report. I know users can rename the report but it would be a lot easier and more efficient if the report is named right from the start.

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   not planned  ·  3 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Access Stats: Ability to get Access Stats programmatically per-file

   Provide an a file API endpoint to obtain Access stats similar to the functionality in the Webapp.

   Right now, we have to collect all the relevant events and do the math every time to get an accurate count. This complicates the application logic. Would be much easier to obtain the stats without having to calculate them on your own just like the UI does.

   For example having the ability to pass a field and get summary figures in the response. Having to create an event parser to do this is a high barrier to entry to get this type of information. This is a typical ask from the business (marketing or sales).

   Provide an a file API endpoint to obtain Access stats similar to the functionality in the Webapp.

   Right now, we have to collect all the relevant events and do the math every time to get an accurate count. This complicates the application logic. Would be much easier to obtain the stats without having to calculate them on your own just like the UI does.

   For example having the ability to pass a field and get summary figures in the response. Having to create an event parser to do this is a high barrier to entry to get this type of… more

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. More custom options and company branding for email notifications
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   not planned  ·  kwarudkar responded

   This proposed enhancement to email notifications and to custom branding is a reasonable idea, but an area that we are unlikely to invest in this year.

7. Matching display with Box Notes shared link settings

   If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
   Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.

   Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
   Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".

   We feel that this specification causes confusion for users by displaying different permissions on the folder screen and on the Box Notes file.
   In fact, some of our users were confused by the display inconsistency, thinking that Box Notes could only be viewed, when in fact they could be shared in an editable state.
   Experiences like this give users the impression that Box is difficult to use.
   We are promoting the use of Box, and this inconsistent UI goes against that effort.
   From a security standpoint, it is not desirable for the actual settings to differ from what is displayed.
   It is also possible that the content may remain editable without the user intending to do so.

   We would like to ask you to unify the display of shared link permissions on file lists and Box Notes files so that they match the actual permission settings, allowing users to understand accurate information.
   We believe that this improvement will improve the user experience and contribute to more efficient operations.

   Box Notesの共有リンク設定と表示を一致させる

   管理コンソール[共有リンクの権限]が種類「ファイル：表示およびダウンロード可能」、種類「Box Notes：表示および編集可能」で設定している場合、
   Box Notesの共有リンクを作成する場所によって設定と表示される権限が一致しません。これは現状の仕様となります。

   ファイル一覧から共有リンクを作成した場合：種類「ファイル」を参照するため「表示のみ可能」権限が表示されるが、編集可能
   Box Notesの共有ボタンから共有リンクを作成した場合：種類「Box Notes」を参照するため「編集可能」権限が表示

   現状の仕様により、フォルダ画面とBox Notesファイル上で異なる権限が表示されることは、ユーザーに混乱を招く要因となっていると感じております。
   実際に弊社のユーザーの中には、Box Notesが編集可能な状態で共有できるにもかかわらず、表示の不一致によって「表示のみ可能」と誤解したユーザーがいました。
   このような経験は、ユーザーにとってBoxが使いにくいという印象を与えてしまいます。
   弊社ではBoxの利活用を推進しておりますが、この不一致なUIはその取り組みに反するものとなります。
   また、セキュリティ面でも、実際の設定と表示が異なることは好ましくありません。ユーザーが意図せずに編集可能な状態が続いてしまう事態も考えられます。

   ファイル一覧とBox Notesファイル上での共有リンク権限表示を統一し、実際の権限設定と一致させることで、ユーザーが正確な情報を把握できるよう改善をお願い申し上げます。
   この改善により、ユーザー体験が向上し、業務の効率化にも寄与するものと考えております。

   If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
   Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.

   Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
   Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".

   We feel that this specification causes confusion… more

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8. Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the

   ＜Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI＞
   In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
   However, with the new UI, it is not possible to narrow down groups using filter conditions.

   We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
   If there were a large number of accounts, the users to be deleted were grouped together and only that group was extracted from the filter conditions, and the accounts were deleted.
   If the above functionality is removed, we will have to search and delete items one by one, which will take time and man-hours, so we would like to see the new UI add the ability to narrow down groups using filter conditions, just like the old UI.

   ＜新UIにおける管理コンソールの「ユーザーとグループ」のフィルタ条件でグループを絞り込む機能の追加要望＞
   旧UIでは管理コンソールの「ユーザーとグループ」のフィルタ条件でグループで絞り込むことができていました。
   しかし新UIではフィルタ条件でグループを絞り込むことができません。

   私たちはBoxアカウントに利用期限を設けており、申請期日を迎えたまたは経過したかアカウントを削除しています。
   件数が多い場合は、削除対象者をグループにまとめてそのグループのみをフィルタ条件から抽出し、アカウントの削除を行っていました。
   上記機能がなくなると1件ずつ検索して削除することになり時間と工数がかかるため、旧UIのように新UIでもフィルタ条件でグループを絞り込める機能を追加してほしいです。

   ＜Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI＞
   In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
   However, with the new UI, it is not possible to narrow down groups using filter conditions.

   We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
   If there were a large number of accounts, the users to be deleted were grouped… more

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9. email as only option for 2fa

   In the 2FA options there are options for i) TOTP ii) TOTP, Email, SMS - however there is not an option for just email only. Can this option be added for Email only

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10. Rate limit alert

    When we reach a rate limit, I would like to have an alert and be able to know when accessing the Box Admin Console.

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11. Customize Banner notifications in Box web UI

    All our users (not just Admin accounts) have been getting more banner notifications regarding new features being rolled out and/or Box events that will be occurring.

    We'd like to have the capability to control and suppress banner notifications on the Box web UI.

    Features announcements and/or Box events being broadcasted via these banners are not applicable to our users as how they are communicated. It is setting incorrect expectations and miscommunicating what features and functionality we are supporting as an enterprise within Box.

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12. Ability to sort files and folders in user activity report

    I want a function that can sort and display the results of folders and files searched from the user activity report.

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13. Store all generated Box Reports into a Single Shared Folder for the Enterprise

    Need a common folder in the enterprise to store reports generated by box by admins and various co-admins. This will reduce the load on the box platform as well as it will significantly reduce duplicate runs. One such way to do this would be Instead of creating new "Box Reports" folder under every user who runs the report enhance the report generation feature to module to look for a folder name "Box Reports" and if exists then upload the reports there. Alternatively make a it an enterprise setting where admin can pre-designate a folder where all generated reports will be uploaded by box.

    Need a common folder in the enterprise to store reports generated by box by admins and various co-admins. This will reduce the load on the box platform as well as it will significantly reduce duplicate runs. One such way to do this would be Instead of creating new "Box Reports" folder under every user who runs the report enhance the report generation feature to module to look for a folder name "Box Reports" and if exists then upload the reports there. Alternatively make a it an enterprise setting where admin can pre-designate a folder where all generated reports will be… more

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14. When users delete folders, we want not only the folders but also the files within to be shown in Trash.

    When users delete folders, we want not only the folders but also the files within to be shown in Trash. Here is the behavior we noticed: a. We enable "Restrict content creation" in Enterprise Settings. b. User who is not the owner of the folder deletes files. -> The files will be shown in Trash. c. The same user deletes the folder which the files above existed in. d. The files which were deleted in process "a" are no longer shown in trash, making users unable to restore them, unless they restore the folder itself. e. However, the files will be shown in Trash again if the folder is restored. I understand that this is a specification of Box which recovered files will be restored to the folder where they used to belong to, and that it is why files will not be shown when the folder itself is shown in Trash. However, we would like to have the files to be kept shown even when the folder is also shown in Trash.

    When users delete folders, we want not only the folders but also the files within to be shown in Trash. Here is the behavior we noticed: a. We enable "Restrict content creation" in Enterprise Settings. b. User who is not the owner of the folder deletes files. -> The files will be shown in Trash. c. The same user deletes the folder which the files above existed in. d. The files which were deleted in process "a" are no longer shown in trash, making users unable to restore them, unless they restore the folder itself. e. However, the files will… more

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15. Admin Console - User File Search - Results Download

    Admin Console - Content - User File Search - Results Download enhancement

    Allow administrators the ability to download the full user file search from Admin Console -> Content section. The results output would contain all fields present on the current search results page. The output would be in CSV format.

    This feature would be useful for eDiscovery purposes.

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16. Shared link report: Add ‘Date last accessed’

    Add a ‘Date last accessed’ to the shared link report.

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17. Allow selecting multiple folders in Folders & Files Report, instead of one folder

    When reports are required for tens or hundreds of separate folders, it'd be unrealistic to run reports one by one separately.

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18. Reporting: Export list of Group admins and Group details

    Add this as a new feature

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19. De-duplicate files/folders at scale across Box environment

    Want to be able to quickly see all files where duplicate versions have been created and clean them up or consolidate

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    not planned  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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20. Ability to hide the modified date in Content Explorer

    We would like the ability to hide the ‘modified’ column in the Content Explorer UI, and display the name and size of the content only.

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    not planned  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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