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179 results found

  1. Restrict the move to the trash in Retention and Legal Holds

    Currently, Retention and Legal Holds prevent contents from deleting them permanently, but it's more helpful to let contents not to move to the trash. We would like to choose from either option. ion.

    11 votes

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    not planned  ·  Anonymous responded

    This is an understandable request, but if fulfilled, would create a situation where users had no way of removing files from view.

  2. Apply disposition action based on "Move" date

    We would like to move active projects to a completed projects folder that deletes content after 30 days.

    The disposition action should occur 30 days after the project is closed and the folder is moved, rather than when the files were initially uploaded or last edited.

    We cannot apply a policy to the active folder because we need to be able to delete files.

    4 votes

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  3. Collaboration Whitelisting - Add Ability to Whitelist Specific External Users

    The Collaboration Whitelist feature is currently scoped to whitelist entire domains

    REQUEST: Take this current domain whitelisting a level deeper by only allowing certain users from a given domain to collaborate with ones own EID, aka introduce user-level external collaboration whitelisting controls to where a company can say "block all collaboration with all @acme.com users except for X @acme.com users"

    19 votes

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  4. Smart Archive

    Ability to report on content that hasn't been accessed, modified etc after a certain period of time and ideally take action e.g. delete or move to archive.

    14 votes

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  5. 3 votes

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  6. Option to delete the folder alongside Permanently delete content policy

    We auto-delete completed projects after 30 days and would like to automate this process with retention policies.

    Currently, a Permanently delete content policy only deletes the content within a folder, however, we need the folder itself deleted because it contains the confidential name of the project.

    2 votes

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    not planned  ·  pmehta responded

    This is currently not on the roadmap as we have not heard this request from many other customers. We will consider it in the future if there is increased customer demand.

  7. 1 vote

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  8. Retention Policies as Deletion Policies

    Files in a folder (or globally) would be purged after a certain period of time, but if a user wants to remove the content before that time, they would be able to do so.

    24 votes

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  9. Upload Policy Type for folder locations

    'Upload' Policy Type does not provide the option to apply at a folder level. It would be ideal if all policy types had the option to apply it to specific folders.

    3 votes

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  10. Add 'Released Holds' Section to Legal Holds UI

    Currently, there's no way (aside from digging through Box events) to look at Legal Hold policies that have been 'released'.

    This means that once a user clicks 'Release' on a hold, there's no UI for that hold anymore whatsoever.

    Digging through unique events in Usage Logs is not an answer to 'show me the holds that we've released - I want to take a quick look at the holds the team has been releasing recently'.

    REQUEST: Add a 'Released Holds' section to the bottom of the existing Legal Holds UI in the Admin Console.

    1 vote

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    not planned  ·  Anonymous responded

    Thank you for your suggestion.

    We explored this during our initial investigations, and our customers told us they did not want record of prior holds in this view, thus potentially implicating them in still being responsible for the litigation.

    This is not planned work but may be reconsidered if there is a ton of customer feedback to the contrary.

  11. Longer log retention period for Legal Holds

    Box retains log data for a year, but we need longer log retention period for Legal Holds.

    3 votes

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  12. Admin report or interface showing exactly where in a given file the Upload Policy was violated.

    We are leveraging the Policies engine to create Upload Policies to detect and prevent PII from being uploaded into Box. When the upload policy exception is triggered, we would like to see a report or somewhere on the screen exactly where in the document the file violated the policy.

    Ideally, by knowing what exactly triggered the policy, we would then use the 'Mark as False Positive' feature in the Content Manager Quarantine location to improve the Policy Engine's accuracy accordingly.

    1 vote

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  13. Manage Quarantine Programmatically (via API)

    There is no way to manage the quarantine process programmatically. As a result, we must individually release / delete quarantined files via the UI.

    Given that the policies have a tendency to generate false positives, this process becomes very time consuming and difficult to manage and requires valuable IT time to click buttons (often for hours).

    At our scale, and since we opt to use DLP policies, it's impossible to manage.

    10 votes

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  14. 1 vote

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    not planned  ·  pmehta responded

    This is an interesting request! However, we have not prioritized it in the short term.

    With additional customer feedback, we may reconsider in the future.

  15. Legal holds based on keywords

    Use Case: General Counsel gets subpoenaed to turn over all content related to specific words or phrases

    7 votes

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  16. Version number in Legal Holds Report

    Legal Holds Report includes "File Version ID", but this value is like "109680448118".

    We have to call APIs to get the actual version number. It's more useful to include "sequence_id" in Legal Holds Report.

    2 votes

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    not planned  ·  Anonymous responded

    Thank you for the submission! This is not work we have scoped in the near term, but will reconsider with additional customers supporting this suggestion.

  17. 9 votes

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    not planned  ·  2 comments  ·  Governance  ·  Admin →
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  18. 1 vote

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    not planned  ·  Anonymous responded

    While this is a very understandable request, most customers are using a third-party eDiscovery tool and therefore we’d like to focus on higher and broader impact features.

  19. Change Co-Admin Permission to Only Require 'View & Edit Policies'

    Right now, in order for a co-admin to be able to view and edit Legal Hold policies (matters), they need a weird mix of unintuitive co-admin permissions (including 'view users content').

    2 votes

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  20. Unified/Global 'All Trash' View

    In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).

    To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.

    From that view, an admin would be able to see:
    1. File/folder name
    2. Date deleted
    3. Owner
    4. Deleted by (user)
    5. Option to permanently delete or restore

    15 votes

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