Help shape the future of Box
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196 results found
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Retention policy should be able to remove folders in addition to files.
Currently the governance retention policy only delete files. We are using the integration with Oracle NetSuite and as such we have a folder that then gets a folder setup for each Case as we are sending and/or receiving data from customers via the Case we have with them. The policy is set to get data for 30 days. The files are getting removed, however, the folders still exist. This makes it challenging when you look from the Box web interface. It would be nice to have the ability to set folders to remove if they are empty.
19 votes -
Color coding for folders with Box Governance Retention Policies applied to them
To easily identify folders with a certain retention policy, please enable Box users to set either default or customized colors on retained folders to easily identify them
3 votes -
Launch workflow at end of retention policy
There should be an option to launch a workflow process when a retention policy expires. This would allow for use cases such as moving the file to an archive, destruction approval, etc.
18 votes -
Allow users to easily set retention on an individual file or folder
End users need to have the ability to easily apply retention policies to individual documents. They should be able to click an apply policy button, choose the policy and click OK
Policies should be able to be configured so that users only see policies that apply to them or they have access to.10 votesPlease help us understand the use case more, as the ability to apply retention is typically not extended to end users.
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The Ability to query which legal hold policy is assigned to a file.
We have 10s of millions of files assigned to a single legal hold policy. We would need to be able to query by file ID to see which policy is attached to the file instead of the current way which is query by legal hold to see what files are assigned. That way doesn't work for us due to the number of files assigned to a single policy.
1 vote -
API to Find which Legal Hold Policy a Box Resource is held under
There is no practical way to find out via the APIs under which Legal Hold policy the Box Resource is held under.
3 votes -
View Legal Hold Policy for File/Folder in Web App
Need the ability for users to be able to view in the web app which Legal Hold Policy their content is held under. Just like how the web app currently shows in case of Retention Policies.
1 vote -
Ability to move deleted trash items to org wide "Vault"
User some times delete trashed items by accident (instead of restoring them), asking Box Admins to raise support ticket to retrieve from the backup.
Also, some organizations have legal requirements or policies to retain files & folders indefinitely, yet want to hide from users when user have decided to deleted completely from their Trash.
This shall hide permanently deleted trashed items from the users, but allowing Box Admins to see/retain them and quickly restore accidentally deleted trashed items.
1 voteThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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Ability to automatically set auto-deletion of subfolders under a given folder.
Currently, we can manually set auto-deletion of a folder via folder settings. We want auto-deletion be set automatically for all newly created folders and files that are under a given folder (in a similar way as how folder-based retention policy auto-delete file versions under the folder.). Unlike retention policy which only admins can configure via admin console, we want this feature to be configurable by end users.
1 votePlease help us understand the use case more. Thanks!
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Ability to delete expired policy
I hope to be able to delete a policy that is retired and no files are applied
1 voteThis is currently not planned; for compliance reasons, we do not delete retired policies. We will revisit if there are more customer demands. Thanks!
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Add an event for file being released from legal hold.
We already have an event for removing the legal hold assignment, but that doesn’t tell us if each of the files under that hold is released from the hold or not.
2 votes -
Set multiple email accounts for the “To a specific email address” of Compliance Email Archive
Would like to set multiple email accounts for t “To a specific email address” of Compliance Email Archive.
1 voteThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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UI for Legal Holds
A piece of UI feedback on legal holds: the buttons “release” and “report” are quite close to each other, but do drastically different things. While there is a secondary confirmation screen, it still might be useful to create more physical separation between the two to prevent mistakes.
1 vote -
When retention policy expires, have option to archive rather than delete
At the end of a set retention policy, add an option where the content is automatically moved into a designated archive folder.
11 votes -
Contents Security should report the cause of policy violation
When [Contents Security] catches a policy violation, Box tells the name of policy only. So Box users need to find the violation data though the file. If Box can explain a detail point of violation, it will help users to understand and find the cause of violation quickly and easily.
4 votesThank you for the suggestion! At the moment there is no plan for this feature. We may look into this in the future.
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Allow to freeze file and folders
Allow to freeze file and folders, which will not allow any collaborators including the owner to perform any changes to files and folders. Example: prevent creating new versions of the files, prevent moving content to trash, prevent change of metadata etc. Basically complete lock, which can only be unlocked at the end of a retention period. The purpose is to manage enterprise records. May be some sort of retention policy that lets us do the above. The current lock feature does not provide the level of freeze we are looking for.
4 votes -
Allow to freeze changes to file and/or folders
Allow to freeze file and folders, which will not allow any collaborators including the owner to create new versions of the files, to prevent move content in trash, to prevent change metadata. The purpose is to manage enterprise records. May be some sort of retention policy that lets us do the above. The current lock feature does not provide the level of freeze we are looking for.
0 votes -
Compliance & Retention of File Activity Comments
We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.
For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.
Also, while there is a User Activity report that…
11 votes -
Reset Governance settings
JFE Steel like to reset Governance setting when Box turned on Governance setting again. JFE Steel set up upload policy when they had POC. Then they did not purchase Governance. When they purchased the Governance later, the setting the customer configured before became effective again. This confused customer. So, Governance setting should be reset when Box turned on the feature.
1 voteThank you for the suggestion! At the moment there is no plan to reset Governance settings. We may look into this in the future.
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Custom Terms of Service - Archive of Previous ToS Text
Currently, when changes are made to the text in an existing custom ToS, Box does not save the original text that was signed off by previous users. Only the most up to date version of the text will be available in Box. I would like to request that, for compliance reasons, there's an archive of previous ToS available so it is clear which specific language each user has signed off on.
1 voteWe don’t have immediate plans to address TOS. We’ll want to see other feedback related TOS before determining if it makes sense to revisit.
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