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194 results found

  1. Track Legal Hold events and notify certain users when these events occur

    A Legal Hold report would help with this too. In looking at legal holds there's reporting for each hold but not a comprehensive report listing all hold activity

    0 votes

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    not planned  ·  Anonymous responded

    This is unlikely to be something we build. Admins could accomplish this through the events stream or a tool like Splunk.

  2. Folder Owner to have the ability to place their own folders or files on legal hold

    It would be really beneficial for the Folder Owner to have the ability to place their own folders or files on legal hold (without making them an admin)

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    not planned  ·  Anonymous responded

    Most legal holds happen at the admin/legal team level, but I understand the request and will reconsider with additional customer use cases.

  3. Legal holds based on keywords

    Use Case: General Counsel gets subpoenaed to turn over all content related to specific words or phrases

    8 votes

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  4. Upload policies catching too many false positives

    137 files flagged so far today for Social Security Violation. Here is the warning information: File attached.

    I am getting so many false positives that I would need a team to look at every single file that gets flagged. The scanning engine is terrible. Please escalate to your internal dev group so it can get fixed.

    2 votes

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  5. More information regarding policy violation in notification email

    We would like to see more information (or have a link to more information within console) for violated policies

    0 votes

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  6. 0 votes

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  7. 0 votes

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    not planned  ·  Anonymous responded

    The intention behind the design of Retention is that users can change their folder structure in a way that is relevant to them while preserving the enforcement of Retention rules. We do not plan to change users’ ability to move things to trash at this time.

  8. Prohibit that an external collaborator deletes files

    When some user invites an external collaborator as "Editor" to some folder, the external user can delete any files in the folder. The deleted file is sent to the external collaborator's trash. It's not good for some security-centric customer, so they need the function to prohibit that an external collaborator deletes files to protect their assets.

    5 votes

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    not planned  ·  jfain responded

    This should be managed through our existing permissions framework rather than a specific policy. If an external user deletes a file, it also lives in the owner’s trash folder who is a managed user in this instance.

  9. 0 votes

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    not planned  ·  Anonymous responded

    This is a resource-intensive request. We will reconsider with additional demand.

  10. Reports: Add Matter Name to Title of Report Export (Excel File)

    Example name of the current report:
    "legalholdsrunon7-28-16__2-24-23-PM"?

    That doesn't tell me which matter it's related to.

    A unique identifier - likely the name - for the matter/hold should also be added to the file name.

    0 votes

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  11. Reports: Replace User ID in the Legal Hold Report with User's Email

    In the current Legal Hold report export (Excel file), users are referred to by their User ID (e.g., 123233124) which isn't really helpful for an admin to identify 'who' that is.

    Using email address would be a much better field to include, either replacing the User ID field OR adding in Email as an additional column.

    3 votes

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    not planned  ·  0 comments  ·  Governance  ·  Admin →
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  12. Manage Quarantine Programmatically (via API)

    There is no way to manage the quarantine process programmatically. As a result, we must individually release / delete quarantined files via the UI.

    Given that the policies have a tendency to generate false positives, this process becomes very time consuming and difficult to manage and requires valuable IT time to click buttons (often for hours).

    At our scale, and since we opt to use DLP policies, it's impossible to manage.

    10 votes

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  13. 0 votes

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  14. BCC E-mail to Archive is Insufficient as an eDiscovery feature

    The BCC E-mail to Archive feature cannot be used for eDiscovery if users disable their e-mail notifications, as the feature only works if an email is sent to users.

    As a result, this control cannot be relied upon by organizations and introduces a gap in control.

    We require this functionality for our compliance/legal requirements.

    0 votes

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    not planned  ·  0 comments  ·  Governance  ·  Admin →
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  15. 9 votes

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    not planned  ·  2 comments  ·  Governance  ·  Admin →
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  16. Batch Email Notification for Policy Violation

    If an admin uploads a folder of 10 documents to Box and each violates an upload policy, the end user will receive 10 email notifications. Our admin has asked that we batch these emails together if the violation happens within a certain time period.

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  17. Customize Upload Policy Email Notifications

    Ability to add customized logos, hyperlinks, and change the text of the notification email so it makes more sense for our organization.

    As the notification stands now, it's generic and we want to make it more descriptive.

    4 votes

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  18. Notification Policy - Notify if not part of certain domains

    It's desired that Notification Policies have the ability to notify if an external collaborator is added that is not part of the EID's domains.

    Currently, companies must set a notification policy and detail all of the domains they want a notification policy for.

    0 votes

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    not planned  ·  Anonymous responded

    While this is possible to implement, we are not making significant changes to sharing policies in the near future.

  19. Legal Hold - Cold storage

    Ability for a user to delete file from trash but file is still retained (if under legal hold and/or retention policies)

    0 votes

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    not planned  ·  Anonymous responded

    This is not planned at the moment due to the resource-intensive request against our other roadmap priorities. I appreciate this use case and your sharing this feedback.

  20. 9 votes

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    not planned  ·  1 comment  ·  Governance  ·  Admin →
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