Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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209 results found
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Onboarding - Typo on account setup page
Currently, the onboarding setup flow account creation page contains a typo.
The page title is "Setup your Box account | Powered by Box" but it should be "Set up your Box account | Powered by Box" instead. This is because the word "setup" is a noun and "set up" is a verb.
https://app.box.com/onboarding/setupflow
Example of Incorrect Usage: A user wants to setup their account.
Example of Correct Usage: A user wants to set up their account.Please fix this as this is a user-facing component.
1 vote -
Collect user info when a box link is shared with non-box users
The goal is to require non-box users enter their first, last name and email before accessing a Box shared link set to permission "People with the link".
I.E, user will click on the link, re-direct to a sign up page requiring first, last name and email. After submitted they are routed to the training videos hosted on Box.
1 vote -
Enhancement to the copy link feature for videos
Is is possible to add the feature to copy link at current time in video on BOX ? We can send the link with this feature and the receiver will be able to open/launch the video at the right place with the click of the link (mm:ss).
1 vote -
Product Support - I need phone support and remote desktop control.
I have a small business with 6 employees and we all share using box drive. I have spent about 3-5 hours over the past 2 weeks in the "chat" and email support world trying to solve a problem. I need phone support. and I need box to remotely control my desktop to solve problems. I do not have an IT department.
1 vote -
How to Export MBOX emails to Gmail Account?
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1 vote -
Knowledge Base
It would be amazing if there was a way to have something like box notes or an add on that would allow an article based knowledgebase within box. This would be so helpful for a company wide and public kb in the product that we are using day to day.
1 vote -
I want to use BOX instead of PPAP. PPAP is Japanese bad protocol name that file transfer with email.
Before, most Japanese company used PPAP to send files with email. PPAP is a jargon that protocol name in JAPAN. PPAP is an idea of "Sending crypted zip file with email and sending password of zip with next email".
Japanese company used the idea for security. But it didn't work well for security because of using same root sending crypted zip file and password.
So our Japanese company want to use BOX instead of PPAP. This idea is not collaborating function of BOX. The idea is "Sending files (or folder) URL of BOX to BOX users". When receiver want to…1 vote -
1 vote
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User Accessible Content Reporting
Create reports that are accessible to end users without co-admin permissions. Customer suggested reports include: Expired Shared Links or Shared Links that have not been accessed for a specified period of time (Stale Shared Links); Documents that have not been updated, previewed, or downloaded for a specified period of time (Stale Content).
1 vote -
Box Relay auto-expunge or auto-delete a file
When a file is uploaded to a folder, one should be able to create an outcome where said file is auto-expunged/deleted after a specified number of days.
1 vote -
Help
Hi. It would be great to have photo or video links for the help/how to sections. Some of the wording (at least as a Mac user)doesn't match up with how I normally navigate Mac. Would help avoid having to contact help chat. Thanks!
1 vote -
Sharing within Parent folders
I need to manage collaborators within a Parent folder, can you please enable this feature, many people are using Box drive as a file server and this will help us manage Freelancers very well.
1 vote -
Hi, are you interested in knowing about spelling/grammar/usage errors in Box online training, not incl British vs American English?
Grammar and spelling police here. Just wondering if you'd like errors pointed out so you can correct them. Allowing grammar and spelling errors in training materials, especially those offered online, makes Box seem unprofessional and shady -- like a phishing email or letter from an online lottery telling me I've won money. I've found five errors on just the first page of the Get the apps you need lesson, and they're not British v. American English differences.
Happy to send screenshots.1 vote -
Shared Link Defaults
A way to force reset everyone to the enterprise default for shared link permission level.
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A setting that would allow only a subset of users to have the broader level of sharing – say there is opt 1 – people in company / opt 2 people in company + invited / opt 3 people in company + invited + anyone with the linkEx. So the enterprise default for all users would be locked down to a max of option 2 (giving users opt 1 & 2 as choices) – we could allow a small subset option 3 (giving…
1 vote -
Box CLI: Don't require "type" on box trash:get.
The standard box files:get command does not require a type (so you can actually pull the type by using the get.
The Trash version of this command requires a type. This means that you have to basically try all three types in order to know which restore command to use (or any other trash command). If you could simply "get" the type, it would make things much easier, and more consistent.1 vote -
whatsapp URL
Cannot display file or folder name when i post a box share link in Whatsapp, while dropbox share link can display the shared file or folder name in whatsapp
1 vote -
Rethink how customer feedback is handled for support tickets
I open A LOT of support tickets with Box as I'm the primary escalation point for support in my enterprise.
After every Box support ticket is solved and closed by the Box tech, I get an automated "how did we do" survey email.
I get that you guys want customer feedback but forcing it down customers' throats for EVERY ticket that is solved is not the right approach. They just become repetitive and get to the point of being annoying.
I've found a solution to get around this annoyance by creating rules to scan for common subject line text and…
1 vote -
If Box can have a feature for contents from Box be easily migrate to our Company's Share Point site as archival items, that will be helpful.
The documents and photos for our existing stores are no longer needed to be shared with any outside vendors. We would like to migrate and archive those information within our company's share point site. Currently Box doesn't have that a feature for a easy migration. Instead, items will need to be downloaded as a zip file first. It takes time and the process is tedious. If Box can have a migrate feature that can allow the Admin to move Box content back to our desire Share Point site, that will be very helpful.. don't you all think?
1 vote -
Improve overall support response times
Overall support response times for Box standard support have been terrible as of late. I understand that most staff are working from home but this does not justify >3 day response times on tickets where functionality within your products is broken and is hindering productivity.
Did you fire half of your support staff?
1 voteThank you for bringing this to our attention. We have escalated your support ticket.
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Please add the extension of .textgrid to the acceptable list of extensions.
Please add the extension of .textgrid to the acceptable list of extensions.
1 vote
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