Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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119 results found
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Automatic update of Box tools from the company LAN via a proxy.
Box Tools automatic update fails in an environment where Internet communication is performed from the company LAN via a proxy.
Please change the BoxTools update "Box Edit Upgrade Service" to the specifications that read the ProxySetting of CurrentUser in the Local System and communicate.
With the current specifications, automatic updates are not possible.
Therefore, every time there is a version update, a manual update is performed, which takes a lot of man-hours.(OS used: Windows10)
We have verified and confirmed the following. (The log file has also been confirmed.)
(1) If the logon of "Box Edit Upgrade Service" is "Local…
6 votes -
Box Edit cache parameter to be modifiable
Want the Box Edit cache parameter to be modifiable (Currently set as deleted after 7 days) or option for cache to clear as soon the sync process has completed
6 votes -
I would like to see the "running application" pop-up automatically removed after the application is opened.
When you open a native Office application in Box Edit, Box displays the message "Running application".
The above message remains even after the file is opened, but it's hard to tell if the file is open or not, so can you change the function so that it disappears automatically after the application is launched in Office?
【日本語】------------------------------------------------------------
Box EditでOffice系のネイティブアプリを開いた際に"アプリケーションを起動しています"というメッセージがBoxには表示されます。上記メッセージはファイルが開いた後も残り続けますが、ファイルが開けているかどうかが分かり辛いため、Officeでアプリが起動された後、自動で消えるように機能を変更して頂けますでしょうか？
6 votes -
Ability to PAUSE during an audio recording in BOX CAPTURE
During an audio recording, be able to PAUSE, then continue with same recording - so all audio is contained in same audio file (for transcription) Example; audio interviews; record intro with identifying information, including confidential ID, pause recording, then invite interviewee into interview, then re-start recording. When we send these files for transcription the confidential identifying information is included at the beginning of each file - but the interviewee is not aware of the confidential ID.
6 votes -
Add ability for end-user to clear Box Edit cache in UI
We pass this page along to users from time to time to resolve Box Edit cache issues. Please add a UI element that they can use to do this.
https://community.box.com/t5/Box-Tools-Troubleshooting/Clear-Your-Box-Edit-Cache/ta-p/55295
6 votes -
Ability to manually update Box Tools
If Box Tools fails to update automatically, you may need to install or reinstall the latest version of the installer (after uninstalling Box Tools).
Depending on the company, installation may require administrator privileges on the PC, and updating may not be easy.
Therefore, it is very convenient to develop a button that can be updated without installation as a standard function of Box Tools.
5 votes -
All FQDNs should be published in a Json file
The FQDN you are publishing is incomplete and Box Edit fails to upload the file when I configure FW based on this content.
https://support.box.com/hc/en-us/articles/360043696434It would be nice to publish the FQDN in a Json file, just like Microsoft is doing.
5 votes -
Select new save location if Box Edit save fails
When Box Edit fails to save the file, it saves the data to Desktop.
We would like to change this to other folder.
Please consider to add the function which allow the customer to change the folder where the file will be saved when Edit fails.5 votes -
Box Wiki Feature
I want to be able to create a universal wiki that I can embed Sonar (for Salesforce) data dictionary views into, embed LucidChart and LucidSpark documents, and create general dictionaries, protocols, procedures and knowledge for the organization, department, and teams. I would like to be able to control access levels or wiki articles and article groups.
4 votes -
Output the hostname of the upload destination to the Box Edit log
Box Edit selects the upload destination host from the preflight response, and the upload destination is vary.
If the customer has a strict set of FW rules, only certain files may fail to upload, in which case you will need to get a network capture to verify the destination host.
Obtaining network captures is a difficult operation for endusers to perform, and it is taking a long time to resolve the issue.
Please consider outputting the selected hostname to the log.4 votes -
Please put the tag button back on the page! I hate having to search for it everytime I need to tag a document (for a weird reason if you hig
Please put the tag button back on the page! I hate having to search through the drop down with the new updates. Weirdly, it appears when you highlight more than one document - but we need it back when only tagging one document!
4 votes -
Box Tools: Change Cache location
Ability to customise the location of Box Tools folder
We would like to have the feature to customise the location of Box Tools folders such as logs and cache folder. We want to have those under drive of other volume letter instead of the default location under C drive. This is because the storage size of C drive can be limited.
4 votes -
Ability to set default application for Box Edit opening .md file
Sometimes Box Edit opening files in the program not set as default on MacOS
If a user installs Xcode on Mac OS, the user cannot open .md files with default application which set on Mac OS. The user would like to open .md file with Atom.app but it opened with Xcode.
User can do nothing to change the application. it is the OS that it's selecting XCode when it's installed.4 votes -
Open With option for G-Suite with .doc or .xls files
Allow users to utilize Box for G-Suite with older Office File types, such as .doc or .xls files.
4 votes -
Error Messaging - Update 'File Type Not Supported' Error Message to Be More Specific When the Error is Not Related to File Types
This is a request to update error messages for Box Edit to be more specific.
Currently, the red bar that says 'Box Edit does not support this file type' appears for a variety of reasons not limited to just errors due to file type incompatibility. Users could see that error message when trying to use Box Edit with a PowerPoint, Word, or any other supported file type.
This error also occurs when the Web App is having issues connecting to Box Edit on the actual computer and in other scenarios that are entirely unrelated to file types.
For this reason,…
4 votesThanks for your feedback. We will keep this in mind for the future.
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Support "Box Tools" on ARM, Snapdragon
Support ARM, Snapdragon processors for "Box Tools" since many manufacturers are building devices using this CPU. The requirements listed in the Box Requirements article here; https://support.box.com/hc/en-us/articles/360043697634-Understanding-System-Requirements-to-Use-Box-Tools-v4
Say nothing about the actual CPU only the OS, Browser. The Box downloads let you download the MSI installer but when you run it it gives an error..3 votes -
Color folder
Hi
Can you please give the possibility to customize the color of the folders. It would help so much!Thanks!!
3 votes -
We would like to see Box Tools improved to support an on/off switch for proxies
Currently Box Tools does not support the ON/OFF switch for proxy settings, so Excel cannot be used without restarting Box Tools when switching to a connection to another company's service.
It is inconvenient to restart Box Tools every time we connect to another company's service, so we would like to see Box Tools improved to support an on/off switch for proxies so that Excel can be used without restarting Box Tools.＜Box ToolsがプロキシのON/OFFのスイッチに対応するよう改善してほしい＞
現状Box Toolsがプロキシ設定のON/OFFのスイッチに対応していないため、他社サービスの接続へ切り替えの際にBox Toolsを再起動しないとExcelが利用できません。
他社サービスの接続のたびにBox Toolsを再起動するのは不便なので、Box Toolsを再起動しなくてもExcelが使えるようにBox ToolsがプロキシのON/OFFのスイッチに対応するよう改善してほしいです。3 votes -
Combine WORD and PDF documents
Please create a function to be able to combine WORD and/or PDF documents within BOX so we do not need to down load all of the documents, combine and then add back to BOX.
Thank you
3 votes -
Ability to go back to the root directory of the box tenant
When editing documents in box, you should leave the file path at the top of the document preview as well as include a mechanism for going back to my box tenant. Navigating backwards via the browser stops all edits and is delayed. Being able to tell box ignore changes and go back to the box directory listings is a better behavior for the user.
3 votes
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