Help shape the future of Box

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  1. Automatic retry on files with upload errors

    Currently if there is an issue with a file upload (the one I'm currently running into is the "File may be locked or in use" error) Box Sync requires a manual step where you click the Retry button in the Box Sync tray icon context menu.

    This is problematic for me because I'm trying to full automate our build pipeline. In my scenario we generate a nightly build, zip it up and copy it to the Box Sync folder. The problem for me has been that it appears that Box Sync is a bit too hasty and attempts to upload…

    2 votes

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    1 comment  ·  Box Sync  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Knowing where the files were syncing from

    I have the same folder on different machines & clouds. Is there a way to see or change where the files are syncing from?

    1 vote

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  3. Have a Sync Now option for files

    Box Sync on Windows 10 consistently fails to sync, but claims to be up to date. I can see the actual current version on the website, by my local persistently stays several versions back. Fixing that would be great, but also just giving a way to say, "I know you think you're up to date, but sync anyway" would make this less frustrating.

    4 votes

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  4. Syncing calendar to box

    We have an outlook account and a work calendar that I schedule weeks in advance. It would be great to have a way that I can link the calendar to box so that all in the company can have access to the calendar at any given moment

    5 votes

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    1 comment  ·  Box Sync  ·  Flag idea as inappropriate…  ·  Admin →

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  5. please do not discontinue Box sync!!! the ability to search for files offline is too previous to loose!

    please do not discontinue Box sync!!! the ability to search for files offline is too previous to give up!

    4 votes

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  6. Identify files that fail to sync using Box Sync

    In my experience - Box Sync on Windows 10 - I often run into messages "N files could not be synced" - usually because a Mac user saved a file with a name Windows can't handle. If it's only one file, it tells me the name, but if it's more than one, it only shows the number. I would go into Box to rename the files - however, I cannot find any way to identify the offending one. Would love an option on Box Sync that showed the set of files that are throwing sync errors.

    9 votes

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  7. Folder created on mobile does not sync automaticaly on desktop with Box Sync

    Solution : automatically sync folder created on mobile on desktop, or at least allow to activate syncing on desktop from the mobile app (this option is only available online - under sub / sub menu - but not in mobile menu)

    1 vote

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  8. Chat Room

    one online helper(like for instant assistance chat room) should be available so that if anyone needs hels on the spot he/she can get

    1 vote

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  9. There should still be a selective sync options for Box Drive.

    You should be able to selective sync folders and files that you do not need on a regular basis.

    5 votes

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  10. box sync

    The company I work for would love to keep the box sync app running for our computers as it is a real convince to only sync the files the designers are working on at the moment and allows us to control what to work on and not have to search through the whole box drive to find the one file every time to work on.

    3 votes

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  11. Allow users to sync a specific folder on the phone with Box?

    Can Box.com allow user to sync a specific folder on the phone with Box?

    1 vote

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  12. Sync parent folder structure, so that Box Sync retains heirarchy

    When granting access to a specific folder, the user's desktop only syncs that folder, not its parent. This results in the folder sitting directly in the highest level folder, rather than in a subfolder where it belongs. The user should see the full file path in Box Sync.

    e.g. if granting user access to folder '/Apples' located in '/Fruit', the user should see 'Box Sync/Fruit/Apples', whereas they only see Box Sync/Apples because they do not have access to the overall '/Fruit' folder. This is the incorrect file path.

    2 votes

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  13. 2 votes

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  14. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage…

    2 votes

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  15. Limit the resources being used by Box Sync

    Users would like an option to limit the resources being used by box sync. This is affecting coworkers; it is not just an issue with machine.

    11 votes

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    We are not planning to implement controls around this in Box Sync. You may consider trying Box Drive to see if that improves the resource utilization issue. Since it only uses bandwidth for content users access, it may help to improve things here.

  16. move box sync deleted items to local trash

    Ask: When content is deleted from local Box Sync folder, content is moved to local user's trash folder.
    Reason: This is good if you ever delete content from box sync that has not yet been saved to Box's servers yet. It would at least end up in the local trash for recovery.

    4 votes

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  17. Remove Synced button from the left panel

    This encourages people to explore using Box Sync, which we want to discontinue in our company.

    3 votes

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    not planned  ·  0 comments  ·  Box Sync  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Add exFAT file system support

    Add support for Box Sync to work with exFAT formatted file systems (this is the best file system when trying to swap between PC and Mac).

    6 votes

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    not planned  ·  3 comments  ·  Box Sync  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Make file type icon easily visible to left of file name. Folders, too.

    File type icon to left of file name overshadowed by status icon (cloud, green check).

    4 votes

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  20. Sharing folders takes too many clicks

    It takes too many steps to share. When box first came it was awesome- 1 click to create a folder and 1(2?) clicks to share. Now it is 5 (five!!!!) steps to be able to put the folder link into "pasting" into email position. Why are you yet another company who along with increased success make it worse for its users? And contacting you regarding this issue is such a hassle- there is no direct "contact" information to voice this issue. That communicates that you really show no interest in us users.

    2 votes

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