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  1. Sync parent folder structure, so that Box Sync retains heirarchy

    When granting access to a specific folder, the user's desktop only syncs that folder, not its parent. This results in the folder sitting directly in the highest level folder, rather than in a subfolder where it belongs. The user should see the full file path in Box Sync.

    e.g. if granting user access to folder '/Apples' located in '/Fruit', the user should see 'Box Sync/Fruit/Apples', whereas they only see Box Sync/Apples because they do not have access to the overall '/Fruit' folder. This is the incorrect file path.

    2 votes

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  2. 2 votes

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  3. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage…

    2 votes

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  4. Sharing folders takes too many clicks

    It takes too many steps to share. When box first came it was awesome- 1 click to create a folder and 1(2?) clicks to share. Now it is 5 (five!!!!) steps to be able to put the folder link into "pasting" into email position. Why are you yet another company who along with increased success make it worse for its users? And contacting you regarding this issue is such a hassle- there is no direct "contact" information to voice this issue. That communicates that you really show no interest in us users.

    2 votes

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  5. PERL API

    Hi,
    In our company we are planning to implement BOX for our file transfers. OUr legacy system uses Perl to do FTP to the folders. we are now looking at integrating Box file transfer from PERL do you already have existing API for integration.

    2 votes

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  6. Parade images

    Hello
    I find it a pity that each time I have to close the image to look at another photo

    cordially

    (edited by moderator to translate to english)
    Original post:

    Photos défilés

    Bonjour
    Je trouve dommage qu’a chaque fois il fermer l’image pour regarder une autre photo

    Cordialement

    2 votes

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  7. Show "Last Updated By" in Box Sync

    In BOX.com, there is a field to show the “last updated by”, which shows the name of the collaborator who last modified the file.

    Would like the same feature to be available in Box Sync. We would like to tag the filename with the modified by collaborator via a script.

    2 votes

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  8. box sync ignore files

    Are you kindly considering adding a feature to skip / ignore certain paths (directories, files) stored on local machine from syncing? Some examples of situations where inability to exclude files from backup causes undesired issues: 1) There are programs which store temporary files among synced folders. These temporary files frequently change and are deleted on program exit, which results into frequent unnecessary synchronization and deletion of files in cloud, therefore waste of computing resources and bandwidth. 2) Specific program creates empty file "running" to indicate it's in running state. Box Sync does not sync empty file but warns user each…

    1 vote

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  9. Remove Box-branded Box Sync folder icon in MacOS Finder Sidebar

    I just want a normal-looking, unbranded folder in my Finder Sidebar.

    The current Finder Sidebar shows a rather ugly eye-sore of a logo in place of a plain folder icon, with no way to disable this customization so it pollutes every Finder window. I've tried pasting a new folder icon onto the Box Sync folder in the "Get Info" dialog box as is customary on MacOS for ALL other applications, but Box doesn't respect that icon (or the user's wishes).

    1 vote

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  10. Unable to sync automatically

    Cannot log in with my current Box account, and my MacBook does not sync automatically with my iPhone, I think Dropbox is better than you.

    1 vote

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  11. Show path of synced files with errors

    Box currently only shows the folder and file name of an element that had an error with syncing but no path. If you have a lot of files and folders it's impossible to find these elements and fix the sync error, especially if a file has a repeatedly used or undescriptive name.
    It doesn't work to search the box folder on Mac and I can't search files that haven't been synced yet in the web interface, so at least the pathname should be displayed, so I can find the affected file locally.

    1 vote

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  12. Configure file uploading for .extension files

    Box synchronization issue comes if file name is started from .extension. Same thing works fine during manual uploading process. A provision should be added to configure the filter settings to upload during file synchronization.

    1 vote

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  13. Do not delete option

    Id like to be able to designate certain folders in Box Sync that could only be deleted by going to the server and not from a local Box Sync folder on the computer to avoid possible accidental deletion of important folders or files.

    1 vote

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  14. Install Box Sync on PC using existing Box Sync folder

    You have a published workaround here:

    https://support.box.com/hc/en-us/articles/360043691074-Box-Sync-Displays-Message-Select-Another-Folder-Location-

    This only describes how to download the Box Sync data all over again. I do not have high-speed internet, so this would take weeks to do.

    All I did was change out my storage drive. All of the Box Sync data was copied exactly, so all 50GB of data is still there. I just need to have it see that the files in the current folder are the same (you can use the filename, location, and file size). Syncing the file's timestamp with my PC would be a nice feature, as my PC…

    1 vote

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  15. Selecting different folders to synch on different computers

    I have both personal and company files in my Box and would like to be able to sync only some of to my work computer and others to my home computer.

    1 vote

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  16. open synched folder from web

    When I work in windows folder/file browser on my PC, I can easily right-click a folder and select to "view on box.com". I would like to be able to go the other way.
    * Couldn't there be a function when right-clicking a folder on box.com, that takes me to the synched folder on the PC I work from?
    * Or at least "copy link on the PC I work from", so I could paste it into the windows folder/file browser on my PC?
    / bengt.jacobson@chalmers.se

    1 vote

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  17. 1 vote

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  18. Ability to sync dot-files

    I'm a developer and my projects are synced to box, and I need, when I access my projects on another computer, to retrieve all my files, including my "dot" files (such as .env, .gitignore, .editorconfig, etc.). Only, now "dot" files are not synced, as explained on this page:
    https://support.box.com/hc/en-us/articles/360044195433. This is a problem, so it would be nice to be able to manually force certain files to sync or to have them automatically sync.

    1 vote

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  19. Update Box Sync to ignore temporary save files from Terramodel (*.~pr)

    Trimble Terramodel is a CAD program similar to AutoCAD or BricsCAD and saves a copy of the main drawing file (PRO files in the case of Terramodel, DWG in the case of AutoCAD) and renames the extension ~PR (AutoCAD equivalent is BAK).

    Box needs a simple way of toggling the option to ignore certain file types such as these to prevent syn errors and long scanning sessions during sync.

    1 vote

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  20. install selective sync on mobile app

    In the mobile app. for Box Sync, only sync the files I have marked to sync in Box.com. I have NO need to see all files in our entire organization and it is a waste of space on my phone,

    the request is to have selective syncing like on a laptop.

    1 vote

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