Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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197 results found
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Email to folder failure notifications
Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.
Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.
Present notification only includes the following:
Your attempt to email file(s) into 'a folder' was…
2 votes -
Ability to enable/disable notifications
There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.ｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰ
＜通知の有効/無効を設定できる機能＞
2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
通知の有効/無効を管理者側で設定できるようにしてください。1 vote -
@mention notifications are sometimes unreceivable
Collaborated users can't receive notifications in some cases when they are mentioned in comments.
Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.
We would appriciate if you could tell us when this problem happens.
And, we hope this problem will be solved as soon as possible.<Referance>
https://support.box.com/hc/ja/articles/44177696363711 vote -
I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
1 vote -
Changed conditions for sending invitation deadline notification emails for external users
Currently, invitation deadline notification emails are sent to external users under the following conditions
- co-owner of the folder
- the user has been personally invited to the folder
- direct collaborators of the folder.
Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.
1 vote -
Contact information options for outage notification
During the recent outage, a notification was provided with the email address of our primary admin, which is a service account. This should instead default to our support contact information, as defined under Custom Setup. We currently have no option to change this behaviour.
1 vote -
Ability for users to customise their email notifications
Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't
2 votes -
Setting to be notified when a specific file, folder, or note is modified.
We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
Please let me know if there is a solution for this that I am not aware of.5 votes -
Large Folder Operation email notification when the operation is finished
I would like to have the user and admin to receive an email notification once the large folder operation (LFO) is finished so that each counterpart knows when the operation is finished.
53 votes -
Out of office replies in comments for those that are tagged and out of office
When tagged in the comments area the notification is sent to my Outlook email account.
The user doesn't get a an "Out of Office" reply from my Outlook email as that message is a "no-reply" from box to me. So if I'm out for an extended amount of time, those collaborating in box have no idea I'm out. Is there a way to put some type of available/not available status or notification in box to alert others?1 vote -
Notify users when a folder-path download will exceed 256 characters
When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.
To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:
- When a user creates a folder name for the first time,
- When a user downloads an affected…
1 vote -
The notice for email when a folder is locked by LFO.
Folders may be locked in LFO.
The problem is recognized only when the user manipulates the folder or file.
If the problem is not detected as soon as it occurs, it will affect business operations.
Please notify us via email when a folder is locked by LFO.【LFOでフォルダがロックされた際のメール通知】
LFOでフォルダがロックされることがあります。
ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
問題が発生してすぐに検知できないと業務に影響があります。
LFOでフォルダにロックがかかったときにメールで通知してください。4 votes -
Unsubscribe from notification on folder / file level
Our organisation (ad agency, 200+ staff) works for 70+ customers. The customers are assigend to teams. In Box, every customer has a project folder, and a team is assigned to a folder (with editor rights).
But not all members of a team work for all clients of a team, and even if the work for the respective customer, they do not participate at all folder/files of a customer. Regards notification this means that all team members are spammed with notifications for clients they don't work for and files or folder they never participated on.I would mean a huge admin…
1 vote -
Collaboration Expiry notification to Folder Owner
When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.2 votes -
Notification email format
Notifications should include file path or as much of the path the user receiving the notification is authorized for, not just file name and operation (download, upload new verion).
3 votes -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
Auto-add 'cc' email addresses
Automation -- cc-ing an email address so the signed doc will go to the group email or the cc'd email addresses.
It can be done manually at the moment. However, it would be good to set up in the back end, so the signed document will not go only to me, but it will go to the "cc'd" email address as well.
Thank you1 vote -
Notify user immediately when a file is updated or uploaded.
We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.2 votes -
Ability to use HTML tags in the email signature field of the system.
Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".(Japanese)
「システムのメール署名欄にHTMLタグを利用できるようにしたい」【管理コンソール＞Enterprise設定＞システムのメール署名】にHTMLタグを利用できるようにしてください。
太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。5 votes -
Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time
It would be great if we could change multiple External Users' email notification settings at the same time.
1 vote
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