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183 results found

  1. Setting to be notified when a specific file, folder, or note is modified.

    We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
    Please let me know if there is a solution for this that I am not aware of.

    4 votes

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  2. The notice for email when a folder is locked by LFO.

    Folders may be locked in LFO.
    The problem is recognized only when the user manipulates the folder or file.
    If the problem is not detected as soon as it occurs, it will affect business operations.
    Please notify us via email when a folder is locked by LFO.

    【LFOでフォルダがロックされた際のメール通知】
    LFOでフォルダがロックされることがあります。
    ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
    問題が発生してすぐに検知できないと業務に影響があります。
    LFOでフォルダにロックがかかったときにメールで通知してください。

    3 votes

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  3. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    2 votes

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  4. Notification text update

    Remove images from notifications and limit text size to no more than 12 point. Current images and excessively large text make previewing of notifications impossible.

    1 vote

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  5. Notification email format

    Notifications should include file path or as much of the path the user receiving the notification is authorized for, not just file name and operation (download, upload new verion).

    3 votes

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  6. Turn off document update and refresh notification

    When a document is uploaded, a semi-permanent notification box appears in Box, preventing me from opening another document or doing anything else in Box. My only options are to click the options in the notification or to use one of my browser's navigation options (back, refresh, etc.). The extra clicks really slows down my workflow when I am updating and working on multiple documents in one folder.

    Please allow us to turn off these updated document notifications.

    1 vote

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  7. Notifications not sent when Viewer downloads watermarked file

    Notifications do not get sent when a Viewer downloads a watermarked file.

    I understand that the notification engine is getting replaced/upgraded, and I hope this gets fixed in the next generation.

    This function is important to Enterprise users trying to keep track of downloads by low-permissions users.

    1 vote

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  8. Downloading from a Shared Link has a confusing UX message (Modal)

    The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.

    Our IT department receives multiple tickets from confused users.

    1 vote

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  9. RELAY Notifications

    Relay can alert on new collaborators to a folder. Relay cannot distinguish external vs managed user. It would be a plus if on certain folders you can choose to ignore if the collaborator is a managed user. So only alerts for external collaborators get sent.

    2 votes

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  10. Ability to search notifications

    Ability to search notifications (from a particular use, for words containing, etc)

    2 votes

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  11. A dedicated notifications page to allow viewing of past notifications

    I would like a page where all notifications live historically. Right now I am forced to use a small dropdown which is clumsy and not searchable.

    I use notifications to find files that I was added to in the past but not recently enough to appear on recents page.

    the ipad app has a page similar to what I am talking about except it doesnt go back far enough

    3 votes

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  12. Allow users to click outside of the Refresh File pop-up box without having to click Cancel or Ok

    Currently you can't do anything on the screen without clicking one of the options on the Refresh File pop-up box that appears after editing. 90% of the time, I'm trying to leave that screen and I don't need to see the updated version because I just edited it. If that box could disappear if I click anywhere on the screen, that would be ideal.

    1 vote

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  13. disable task email

    I would like to have an option to receive the Task related email only when something wrong happen.

    2 votes

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  14. Ability to use HTML tags in the email signature field of the system.

    Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
    The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".

    (Japanese)
    「システムのメール署名欄にHTMLタグを利用できるようにしたい」

    【管理コンソール>Enterprise設定>システムのメール署名】にHTMLタグを利用できるようにしてください。
    太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。

    5 votes

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  15. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  16. PLEASE give me option to turn off notifications for a specific file or folder

    PLEASE give me option to turn off notifications for a specific file or folder.

    Commented on a file, and now I'm getting swamped by notifications.

    I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  17. Ability to turn off all suggestion notifications

    give me an option to turn off all suggestions for feature exploration. I'm only here to access files and do not care about whatever features are available; making me click 'maybe another time' rather than providing a 'i never want to see a notification like this ever again' option big thumbs down.

    1 vote

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  18. word comment email

    We wanted Box to send an email notification to a specific collaborator when we comment in Word Online using Word's comment feature. It would be nice if the email includes the link to the comment in the Word Document.

    1 vote

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  19. Include owner of the relevant file in the notification e-mail when the collaboration is terminated.

    Currently, the following information is included in notification e-mails when a collaboration is canceled. 
    "There is one collaborator to be removed-[name] - [folder name] - [date to be removed]."

    The current notification email has no information about who the collaborator is.
    Please include the owner's information in the notification email so that we can contact the owner.

    3 votes

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  20. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    3 votes

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