Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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197 results found
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@mention notifications are sometimes unreceivable
Collaborated users can't receive notifications in some cases when they are mentioned in comments.
Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.
We would appriciate if you could tell us when this problem happens.
And, we hope this problem will be solved as soon as possible.<Referance>
https://support.box.com/hc/ja/articles/44177696363711 vote -
Folder Notifications - Bulk / End Of Day / Mid-day Scheduled
Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.
The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.
Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.
4 votes -
I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
1 vote -
Changed conditions for sending invitation deadline notification emails for external users
Currently, invitation deadline notification emails are sent to external users under the following conditions
- co-owner of the folder
- the user has been personally invited to the folder
- direct collaborators of the folder.
Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.
1 vote -
Contact information options for outage notification
During the recent outage, a notification was provided with the email address of our primary admin, which is a service account. This should instead default to our support contact information, as defined under Custom Setup. We currently have no option to change this behaviour.
1 vote -
Open the linked file in the notification email in Box Drive.
When we receive a notification about a folder or file, click on the link in the email and we will be redirected to your browser.
For users who mainly use Box Drive, being able to transition only to the Web is an added hassle.
We would like to be able to open files linked to in the notification email in Box Drive as well.(日本語)
通知メール内のリンク先のファイルをBox Driveで開くフォルダやファイルに関する通知を受け取った場合、メール内にあるリンクをクリックするとブラウザに遷移されます。
Box Driveを主に使っているユーザーにとってはWebにしか遷移できないないのは手間が増えます。
通知メール内のリンク先のファイルをBox Driveでも開けるようにしてください。5 votes -
Out of office replies in comments for those that are tagged and out of office
When tagged in the comments area the notification is sent to my Outlook email account.
The user doesn't get a an "Out of Office" reply from my Outlook email as that message is a "no-reply" from box to me. So if I'm out for an extended amount of time, those collaborating in box have no idea I'm out. Is there a way to put some type of available/not available status or notification in box to alert others?1 vote -
Notify users when a folder-path download will exceed 256 characters
When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.
To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:
- When a user creates a folder name for the first time,
- When a user downloads an affected…
1 vote -
Ability for users to customise their email notifications
Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't
2 votes -
Unsubscribe from notification on folder / file level
Our organisation (ad agency, 200+ staff) works for 70+ customers. The customers are assigend to teams. In Box, every customer has a project folder, and a team is assigned to a folder (with editor rights).
But not all members of a team work for all clients of a team, and even if the work for the respective customer, they do not participate at all folder/files of a customer. Regards notification this means that all team members are spammed with notifications for clients they don't work for and files or folder they never participated on.I would mean a huge admin…
1 vote -
Auto-add 'cc' email addresses
Automation -- cc-ing an email address so the signed doc will go to the group email or the cc'd email addresses.
It can be done manually at the moment. However, it would be good to set up in the back end, so the signed document will not go only to me, but it will go to the "cc'd" email address as well.
Thank you1 vote -
Collaboration Expiry notification to Folder Owner
When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.2 votes -
Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time
It would be great if we could change multiple External Users' email notification settings at the same time.
1 vote -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
administrator notification
Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.
1 vote -
Account based folder notification settings
We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.
Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.
1 vote -
Setting to be notified when a specific file, folder, or note is modified.
We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
Please let me know if there is a solution for this that I am not aware of.5 votes -
The notice for email when a folder is locked by LFO.
Folders may be locked in LFO.
The problem is recognized only when the user manipulates the folder or file.
If the problem is not detected as soon as it occurs, it will affect business operations.
Please notify us via email when a folder is locked by LFO.【LFOでフォルダがロックされた際のメール通知】
LFOでフォルダがロックされることがあります。
ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
問題が発生してすぐに検知できないと業務に影響があります。
LFOでフォルダにロックがかかったときにメールで通知してください。4 votes -
Notify user immediately when a file is updated or uploaded.
We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.2 votes -
Notification text update
Remove images from notifications and limit text size to no more than 12 point. Current images and excessively large text make previewing of notifications impossible.
1 vote
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