Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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183 results found
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Include owner of the relevant file in the notification e-mail when the collaboration is terminated.
Currently, the following information is included in notification e-mails when a collaboration is canceled.
"There is one collaborator to be removed-[name] - [folder name] - [date to be removed]."The current notification email has no information about who the collaborator is.
Please include the owner's information in the notification email so that we can contact the owner.3 votes -
Send an alert email to co-owners for folders below the second tier as well.
https://support.box.com/hc/en-us/articles/4404822772755
According to the URL above,
"Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.
3 votes -
Request early resolution of notification issues
From a file stored in Box, commenting with @mention does not send a notification email to the mentee, or the email is delayed.
According to the following article, the notification service is being updated, and we would appreciate an immediate remedy.
Notification emails are not being sent or delayed, which is affecting our operations.
https://support.box.com/hc/en-us/articles/4417769636371Boxに格納したファイルから、コメントを@メンションしてもメンション先に通知メールが送信されない、または、メールの遅延が発生している。
以下の記事に「通知サービスをアップデートしている」と掲載されているが、早めの改善を要求する。
通知メールが送信されない、または、送信が遅延することで、ビジネスに影響が生じている。
https://support.box.com/hc/ja/articles/44177696363713 votes -
View notifications in separate webpage
It would be great if we can view all notifications in one webpage the same as you can do with tasks instead of just a drop down window.
3 votes -
conflicts
Notification when a file conflict occurs
Currently, there are times when file conflicts occur and go unnoticed.
If there is a function to notify the user who uploaded the file by e-mail when a file conflict occurs, the conflict can be checked immediately, and furthermore, confusion by users and accidents during file sharing can be prevented.ファイル競合が発生した場合の通知について
現状、ファイル競合が発生しても気付かない場合がある。
ファイル競合が発生した場合に、アップロードしたユーザーにメール通知する機能があれば、即座に競合を確認でき、さらにユーザーによる混乱やファイル共有時の事故を防げます。3 votes -
If users log in from "Microsoft Edge", send them a notification saying “Box login from "Microsoft Edge".
Users receive the notification mail of login activity saying “Box login from "Windows Chrome" even though he login from “Microsoft Edge“. It should say "Box login from "Microsoft Edge"
3 votes -
Email notification for any MOVE event
Ability to receive email notification for MOVE event.
Currently, email notification can only be enabled for preview, upload, delete, comment and download
3 votes -
We have 700+ users. There should be an easy way that an admin or co-admin can notify everyone.
Example: say we need to do some maintenance and would like to notify all of our users. Right now I was told the only way to do this is to email everyone or share a link with everyone. With over 700+ users that would be a LOT of emailing or sharing. Can you please create a way we can send out a notification to our whole enterprise?
3 votes -
Allow users to REPLY TO folder invitations
When I invite a user to a folder, they receive an email.
Today the email subject is:
My Name has invited you to work together in "Folder Name"
The From in the email is:
My email address on behalf of My name noreply@box.comIt would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.
We work with several other providers, and their notifications have the reply to: set as the user sending it.
3 votes -
We would like for emails to be the first method of notification instead of the notification bell in the account
We would like for emails to be the first method of notification instead of the notification bell in the account
3 votes -
Show full path for Box updates emails - new items were added to
Please show the full folder path for the Box Updates emails that alert users that "new items were added to."
There is no possible business case for showing only the tail end of the path/filename.
Users might have multiple parent folders with identical subfolder structures, in which case showing only the tail end of the path doesn't allow the user to know which parent folder the update applies to.3 votes -
Disable shared link expiration notifications
This unstoppable auto-notification [for shared link expiration], specifically, is the worst. While we are a fairly small firm, we use Box pretty extensively and we use shared links pretty extensively. All of our shared links automatically expire. As a result, my inbox is continuously inundated with this notification (we’re talking nearly 100, each day). I don’t have the time to look at each and review them. I don’t know if anyone could ever actually have the time to review them and make any kind of meaningful decision or conclusion based on, what is effectively, spam. With no way to stop…
3 votes -
Ability to disable "user added another user to your folder as a collaborator" email notifications.
We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.
3 votes -
Collaboration Expiry notification to Folder Owner
When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.2 votes -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
Notify user immediately when a file is updated or uploaded.
We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.2 votes -
Downloading from a Shared Link has a confusing UX message (Modal)
The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.
Our IT department receives multiple tickets from confused users.
2 votes -
RELAY Notifications
Relay can alert on new collaborators to a folder. Relay cannot distinguish external vs managed user. It would be a plus if on certain folders you can choose to ignore if the collaborator is a managed user. So only alerts for external collaborators get sent.
2 votes -
Ability to search notifications
Ability to search notifications (from a particular use, for words containing, etc)
2 votes -
disable task email
I would like to have an option to receive the Task related email only when something wrong happen.
2 votes
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