Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

187 results found

  1. Disable integration email notification

    ForeScout currently has an integration setup with DocuSign to upload a copy of any completed PDFs to Box. When this occurs, we receive an email from DocuSign with the PDF attachment and also the below email from Box. This is the Docusign to Box integration. The email from Box does not provide detail around where the file was saved or a link to access it. Given that we have a rather high volume of these uploads, I was wondering if there was a way to disable email notifications like this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I would like to be able to turn off pop ups in Box

    As I open and close files, I get pop ups that I have to close. I have tried to block them with browser settings, but that does not help. I want to be able to turn them off

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Your email reminders to setup 2FA are too aggressive

    Over the course of 6 hours (during the night), I received 5 emails asking me to 'Set up 2 Factor Authentication'. This is quite aggressive.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Only send notification of FTP login activity after first connection

    Currently, a service that connects to Box via FTP every 15 minutes via a cronjob also causes Box to send an email every 15 minutes about a "Box-login from 'Box FTP Server'". It makes sense the first time, but for every new connection, this seems a bit overkill, and leaving the connection open all the time is not always desired either.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Set a ‘notification email’ for a user during the SSO assertion

    I know we can add email aliases, but we would like to be able to set the notification address as well.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Box should send a notification when the comment of a task is modified

    When a task is assigned, the assignee receives an email notification that a task has been assigned to them to complete. If the task assigner modifies the comment or text for the task, before the task is complete, the assignee is not notified. Many organization who must comply with 17a-4 FINRA compliance will need to capture these communications in Box. If a notification is not sent due to a modified task, the organization may be at risk of being out of compliance. A second notification should be sent for modified tasks.

    As a side note, notifications are sent for modified…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending)

    Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending). I don't click 'unsubscribe' to any unsolicited emails. Instead a just block them. But I don't want to block emails from Box, because it may be important information about file uploads.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. View notification activity for items in the item properties details

    When viewing the properties of an item, there should be an option to view a history of notifications that were triggered for that item. This would allow people, such as an uploader, to verify that the intended collaborators are receiving the information about the upload, and take action if the notifications are not triggered.

    Potentially having an item saying something like "notification suppressed" for those who have the options disabled or if the folder settings are defined to disable notifications would be useful as well.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Update removed the ability to view notifications on a single page. You have to scroll through them from the top tool bar. Please add back!

    The newest update removed the ability to view notifications (@mentions, etc) on a single page. You have to scroll through them from the top tool bar. This makes these difficult to managed properly. This needs to be added back ASAP!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Action taken in Box to trigger notification to other programs

    Outcomes that call out to other systems. E.g.: our marketing team would want a Slack notification every time something gets uploaded to their “review” Box folder and other similar things.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Forward Antivirus Protection notifications to specific definable email addresses

    As of now, only Site Admin and Content Owners will receive notifications from the Box Antivirus protection feature. We would like the ability to send those notifications to definable addresses within our organization. This will ensure our Security Team gets all the proper notifications and not just the Site Admin and Content Owner.

    The work around at the moment is to have the Site Owner setup forwarding Rules in their e-mail application.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Custom 401 error message for unauthenticated users

    I need to have a custom message shown to unauthenticated users which will show them how to gain access. How can I create this page, or create a redirect to a custom page so my users don't see the ugly error message.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Collaborator Expiration Email: Provide Link to Relevant Documentation

    Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.

  15. Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    Managed Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expire.'

    These notifications are currently enabled on enabled on Enterprise level (Enterprise ID 143896) and cannot be modified on individual Box account user level. Users are complaining about having their inbox swamped with notification warnings that collaborations are about to end/expired

    We would like to offer individual managed users the option to turn off notification warnings that a collaboration is about to end/expire on individual Box account user level. .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Box CLI Email Notifications and Folder Settings

    We would like to enable upload notifications for select folders, on particular users or groups.

    Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.

    The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
    The 2nd option removes the importance of notifications if users are being notified for everything.

    It would be great to have a bulk option to enable notifications or manage other…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Email Notifications for Viewers

    Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

    We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

    The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads would…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Recycle bin restoration

    I would like it to be possible to check where the data will be restored when restoring it from the Recycle Bin.
    Also, I think it would be more convenient if you could change the restore destination and name when restoring.
    Thank you.

    BOXのごみ箱からの復元の際にどこの場所に復元されるか確認できるようにしてほしい。
    また、復元先や復元する際に名前を変更できるような仕様にして頂けると利便性が増すと思います。
    よろしくお願いいたします。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ability to enable/disable notifications

    There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
    Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.

    ーーーーーーーーーーーーーーーーーーーーーーーーー

    <通知の有効/無効を設定できる機能>
    2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
    現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
    通知の有効/無効を管理者側で設定できるようにしてください。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base