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667 results found

  1. Unable to move Box files to new hard drive

    I added a larger, secondary drive to my computer, and I'd like to move the Box Drive and off line files to this second drive. This is because the C-drive is 90% full while the new terabyte drive is almost empty. I need to free up space on the C-drive. I was told "customizing the Box Drive folder does not change where Box Drive stores its app data or cached files, including items marked for offline use, so customizing the folder will not save disk space if you relocate the folder to another drive".

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Box Drive & Box Shield

    Currently Box Shield classifies copy & pasting within Box Drive as downloading which results in a false alarm notification. It would be great to be able to see the difference between moving files and actually downloading files from a Box report.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Box Drive Apple Finder notification and not just small amber sign for sync failure.

    Users are regularly experiencing issues with multiple file not syncing (incorrect naming or spaces etc) but the only notification to them is a small amber sign on the files syncing which they miss. Please can we have a larger warning in Apples notifications or Finder window similar to a local server error?

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. Expand custom URL character limit for accessibility

    Please expand the maximum character limit for custom file URLs so that we can add sufficient context to these URLs.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Allow Custom Terms of Service feature on specific folders/files

    Currently, this feature is only allowed at the account level, but if an enterprise account serves multiple internal and external user groups that may require different ToS, the feature becomes useless. Please consider a simple feature to allow custom ToS for specific folders or files. Thanks!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Enabling external links/references in excel workbooks

    In Excel any external references (e.g. in macros or other workbooks) are disabled, for data driven companies who use excel heavily it would be ideal to have these functions available in box drive. Using Box online can be limiting.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. prevent file download to local drive for editor

    We would like to have the ability to prevent a user with editor access from being able to download the shared folder content.
    According to https://support.box.com/hc/en-us/community/posts/13404788095507-Restrict-download-access, it seems not possible.

    Our goals are:
    - Allow them to create files/folder, and to edit them from within the Box drive.
    - Prevent them from downloading the files into their local drive and take it with them.

    As a security measure of data loss prevention.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. An option to set a parent folder and all subfolders to "available online only"

    Currently, the default drop down menu allows for "Make available offline". This option applies to all sub-folders as well. This is great. After for working on various projects over many months I forget which projects were set to "Make available offline" and requires a lot of tedious and time consuming digging to find folders that were offline and then turn them off.
    It would be great to have the option for any folder regardless of previous settings to "online only".

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Forced pop-up dialog with input fields for the download

    There should be a way to force a user to enter e.g. name or e.g. order number (as some kind of log entry) when downloading a file via a public link.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. We want to be able to see uploaders' email addresses in box drive.

    We have an Box-powered upload spot on our website that feeds into a Box folder. Clients upload documents to us using this upload, and they are required to add their email address. In the browser version of Box it shows the email address of who uploaded the document in a column titled "Updated". In Box Drive, we can't see these email addresses. It would be very helpful to be able to see these email addresses in the windows file explorer using Box Drive.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Microsoft auto-save to Box for Mac users

    For Mac users, it would be great if Box can be integrated as a storage location within Microsoft applications (eg. PowerPoint, Excel, Word, etc.). For Mac users, the auto-save slider in Microsoft Apps is disabled because the Box storage location is not specified. Please find a solution.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  13. On Mac, Box Drive has problems opening files after install of Box Tools

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In…

    41 votes

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    researching  ·  2 comments  ·  Box Drive  ·  Admin →
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  15. Lack of clear notification of whether BoxDrive is syncing or not

    There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!

    10 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  16. Issue with File Viewing Recorded as Editing ファイル閲覧が編集として記録される問題

    I would like to request an improvement regarding the issue where simply viewing a file is recorded as editing. Viewing and editing are different activities and should be recorded and displayed separately.

    ファイルを閲覧しただけでも編集者として記録される現象について、改善を希望します。閲覧と編集は異なるアクティビティで、別々に記録・表示されるべきだと考えます。

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Make external folders more obvious in Box Drive and Box Web

    Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Automatic Size All Columns to Fit for Box Drive

    It would be great if all columns in the box drive could be automatically expanded so that file names are not cut off. This feature is available in another product that we used.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Ability to see who locked a file

    identify who locked a file within Box Drive. If there is a file locked, it would be helpful to show the collaborator who has locked the file.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Add history to box drive search box as it is ussual in all good software!

    There is no history in box drive search box! Viewed/edited files are even missing in the last open files in word or excel! Why I must enter search criteria again and again? Hire an UX specialist to tell you what to do!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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