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738 results found

  1. Allow Admins to Monitor for Sync Errors

    Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.

    The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.

    Box Drive needs to better log any errors encountered so admins can…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Be able to upload Box files from my account to another cloud storage (like Degoo)

    Be able to upload Box files from my account to another cloud storage (like Degoo)

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Searching for names with & does not work

    Hi, we have a group called M&A - you cannot actually share any folders or files with this group through the traditional methods because searching for M M& or M&A does not produce the group on box.com

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. When dragging files to your desktop from BOX it should be a default of COPY, instead the default is MOVE. Unfortunately when user MOVES the

    After upgrading to Monterey, Box Drive has made a significant change in behavior where dragging a file from Box Drive to the local filesystem moves the file, rather than the previous behavior of copying the file. It will still copy if you're dragging the file to removable media, but not the local Mac drive.

    Anyone know of a way to alter this behavior back to the previous?

    It causes three fairly significant issues.

    One, if someone needs a local copy of a file for travel, offline, whatever, now it's removed from Box and no one else can access it if…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Unable to move Box files to new hard drive

    I added a larger, secondary drive to my computer, and I'd like to move the Box Drive and off line files to this second drive. This is because the C-drive is 90% full while the new terabyte drive is almost empty. I need to free up space on the C-drive. I was told "customizing the Box Drive folder does not change where Box Drive stores its app data or cached files, including items marked for offline use, so customizing the folder will not save disk space if you relocate the folder to another drive".

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Customization of Main Screen

    There should be away that you do not have to view all of the files and folders that you have been to invited to collaborate on when you are in Box. Currently, there is only All Files which shows folders and documents that I can't move, organize, or hide because I don't own them. There should be an option to customize my view to just my files and folders. There could also be an option to view just collaboration files and folders. That way, All Files could remain as it is., but I would not have to see the clutter…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  7. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    97 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
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  8. Make all files available off line by settings or one click

    I want to right click the parent folder in box and have make available off line.
    It is ridiculous one has to click on every folder to download it.
    I have sketchy internet and NEVER work online (on the web) only as do many others

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. <About BoxDrive becoming a native application for Windows 11

    <About BoxDrive becoming a native application for Windows 11
    Until Windows 10, when you right-clicked on a content in BoxDrive, the BoxDrive menu was displayed immediately.
    In Windows 11, the menu does not appear immediately, and the menu finally appears after pressing "right click > check other options".
    We are aware that the menu will appear as before just by right-clicking when it is compatible with Windows 11 native apps, so please take action.
    OneDrive and Notepad++ already support native apps, so only BoxDrive is not as convenient as it should be.
    Although it is a small matter, it causes…

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Customer is need an easy way to cache BoxDrive in bulk.

    Customer want need an easy way to cache BoxDrive in bulk.
    Please allow BoxDrive to implement bulk caching.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Warning or reminder on unsuccessful transfers

    Box Drive should present a pop up when a new unsuccessful transfer occurs, or there's pending transfers that need to be remediated. As of right now, if a user creates a folder or drag and drop folders and files in a location they're not supposed to (no permission, for example), no warning or error message is given to the user.

    The files and folders are then listed in "Unsuccessful Transfer" section on Box Drive, but no reminder is given to the user or any warning that their files are in limbo. They could be working for months without knowing their…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Ability to 'select all' or 'multi-select' items for moving between folders

    Same as the title says: ability to 'select all' or 'multi-select' items for moving between folders. Why can't I select multiple files via a menu option, drag and drop, or any other method beside individually clicking every single item.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  13. make linked files visible in Finder on desktop

    Linked files are only visible in the web version of Box, and not visible on the desktop with Box Drive. This defeats the purpose of having linked files since the majority of users are accessing Box through Box Drive on their desktop. Please update!!!

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. An option to set a parent folder and all subfolders to "available online only"

    Currently, the default drop down menu allows for "Make available offline". This option applies to all sub-folders as well. This is great. After for working on various projects over many months I forget which projects were set to "Make available offline" and requires a lot of tedious and time consuming digging to find folders that were offline and then turn them off.
    It would be great to have the option for any folder regardless of previous settings to "online only".

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Enabling external links/references in excel workbooks

    In Excel any external references (e.g. in macros or other workbooks) are disabled, for data driven companies who use excel heavily it would be ideal to have these functions available in box drive. Using Box online can be limiting.

    3 votes

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  16. 1 vote

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  17. Even though I deleted all the files, the capacity does not return to 0 MB. Please edit so that the capacity is displayed properly.

    Even though I deleted all the files, the capacity does not return to 0 MB. Please edit so that the capacity is displayed properly.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Disable Box Drive for External Users

    Due to support or data privacy concerns, it would be beneficial to have the ability to prevent external users from utilizing Box Drive for files shared with them.

    1 vote

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  19. "Open Box Web from here" on Box Drive

    I would like the "Open Box web from here" command to be added to Box Drive.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Use Relay to copy or move based on filename

    I would love to use box relay for a simple workflow. Is it possible to build a relay workflow that when a file is uploaded to a folder to look for a phrase in the filename and copy/move to a subfolder?

    Ex: Uploaded Filename contains the word "Home" -> Move to Home folder

    or Uploaded Filename contains the word "Work"-> move to work folder

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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