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754 results found

  1. Assistance Required for Two-Factor Authentication Setup on Box

    I have received a shared folder invitation from our customer, but I am unable to access the contents because it requires setting up an authentication app.

    When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.

    Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?

    Thank you in advance for your assistance.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Assistance Required for Two-Factor Authentication Setup on Box

    I have received a shared folder invitation from Thomas Ribar (folder owner: Hyein Lee), but I am unable to access the contents because it requires setting up an authentication app.

    When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.

    Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?

    Thank you in advance for your assistance.

    1 vote

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  3. Allowing BOX to mount a mapped network drive on local system

    The Vast majority of competitors of BOX allow for a mounted virtual drive . BOX would be more useful if you can assign certain BOX folders to a mapped network drive

    1 vote

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  4. Box Drive contextual icons

    Add/Update Box Drive icons to show if a folder is personal or shared and if it has a classification applied.

    1 vote

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  5. box drive won't install on computer

    box drive won't install on computer

    1 vote

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  6. Box Drive: Safe Column Width Fixation

    The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.

    11 votes

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  7. See my collaborators on BoxDrive

    On BoxDrive, you can't see who's been invited.
    I wish it was possible to see who's been invited on BoxDrive as well.

    -in Japanese-
    BoxDrive上では誰が招待されているか分からない。BoxDrive上でも招待されている人を確認できるようにしてほしい。

    1 vote

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  8. Check if a shared link exists in BoxDrive

    On BoxDrive, it is not possible to tell in which folder the shared link has been issued.
    I wish there was a way to check if a shared link has already been issued on BoxDrive.

    -in Japanese-
    BoxDrive上では、どのフォルダで共有リンクが発行されているか分からない。BoxDrive上でも共有リンクがすでに発行されているか確認できるようにしてほしい。

    1 vote

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  9. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then…

    1 vote

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  10. Display image size (width x height) on Box Drive

    I would like to see the width and height dimensions of image files on Box Drive.

    13 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  11. Merging Content of two Folders with Same Name and Same files

    Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.

    1 vote

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  12. Feature Request – Enable "Favorites" Feature on Box Drive

    The 'Favorites' feature in Box allows users to quickly access frequently used files and folders by marking them as favorites. However, adding folders to 'Favorites' is only available through the Box web app and is not supported on Box Drive, the desktop application.

    2 votes

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  13. Enhanced File/Folder Deletion in Box Drive

    Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.

    Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.

    Benefits of Implementation:

    Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.

    Enhanced Security: Ensuring that collaborator…

    1 vote

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  14. when viewing files and returning folder box site jumps to the top instead of selecting last open file

    When (pre)viewing files on it's own screen and returning to the folder, the box website jumps to the top instead of selecting last open file, this makes it difficult when dealing with massive amounts of files in a folder as I need to scroll back down to find where I was

    0 votes

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  15. Fix your "Sort by Name" function

    FIX YOUR *. Sort by name is broken! What a *** app!

    0 votes

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  16. Pop up message when users try to move Large folders to a trash

    Hi Could you consider displaying a pop-up message when users try to move a lot of contents to a trash?

    Currently, a pop up message appears when large folders are moved to oher folders. But no message appears when a user tries to move contents to a trash.

    5 votes

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  17. Can't download

    can't download

    ダウンロードできない

    1 vote

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  18. Upgraded my laptop, lost hundreds of files, Box support claiming files never properly synced

    Hi Box, I am incredibly frustrated and disappointed with your product. Your customer support team said I need to post the feedback here. I have been using Box Drive for the past four years and was using it to keep track of sensitive and important records and information related to my employer's financial statement audits. This included hundreds of workpapers and workbooks used to gather and compile information to send to our auditors for the company to pass our annual audit. I could view the files in Box Drive and in the online web browser, indicating that they had properly…

    1 vote

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  19. Prevent users from adding content to the root level in Box Drive

    Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

    Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

    4 votes

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  20. Allow DES files to be synced via Box Drive

    We would like for DES files to be synced to Box cloud via Box Drive. They are currently being ignored in the same way PST files are ignored. Ideally, having the ability to enable/allow exclusions would be ideal.

    1 vote

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