735 results found

1. Allow Custom Terms of Service feature on specific folders/files

   Currently, this feature is only allowed at the account level, but if an enterprise account serves multiple internal and external user groups that may require different ToS, the feature becomes useless. Please consider a simple feature to allow custom ToS for specific folders or files. Thanks!

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2. Add remote app support functionality like OneDrive is currently offering

   OneDrive now offers support for starting in background for RemoteApp. I tried the same regkey for Box but it didn't work, can the same functionality be added for Box Drive?

   https://learn.microsoft.com/en-us/azure/virtual-desktop/onedrive-remoteapp

   11 votes

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3. make linked files visible in Finder on desktop

   Linked files are only visible in the web version of Box, and not visible on the desktop with Box Drive. This defeats the purpose of having linked files since the majority of users are accessing Box through Box Drive on their desktop. Please update!!!

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4. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

   If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
   In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
   This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

   ■In Japanese
   Box Drive にてファイルを新規アップロード後に、同じファイル（ハッシュ値が同じファイル）を再度アップロードすると、負荷軽減のためにサーバー側で1回目のアップロードされたファイルをコピーする動作となり、ユーザーアクティビティレポートにはコピーして記録されます。たとえ2つのファイル名が異なっている場合でもそのような動きになります。
   この場合、BoxRelayで「アップロード」をトリガーにしたワークフローを組んでいると、イベントがコピーと見なされるので、トリガーが動作しないおそれがあります。
   この動作は製品の仕様上の制限となっていますが、アップロードとして扱われるように修正してほしいです。

   If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
   In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
   This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

   ■In Japanese… more

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5. An option to set a parent folder and all subfolders to "available online only"

   Currently, the default drop down menu allows for "Make available offline". This option applies to all sub-folders as well. This is great. After for working on various projects over many months I forget which projects were set to "Make available offline" and requires a lot of tedious and time consuming digging to find folders that were offline and then turn them off.
   It would be great to have the option for any folder regardless of previous settings to "online only".

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6. Add functionality to view all folders set to "Make available offline"

   I would love to be able to see which folders are currently set to "make available offline". I need free up space regularly.

   Or a feature to see how much space box is taking up on my machine and what folders are using the space. Similar to storage on a Mac.

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7. Forced pop-up dialog with input fields for the download

   There should be a way to force a user to enter e.g. name or e.g. order number (as some kind of log entry) when downloading a file via a public link.

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8. We want to be able to see uploaders' email addresses in box drive.

   We have an Box-powered upload spot on our website that feeds into a Box folder. Clients upload documents to us using this upload, and they are required to add their email address. In the browser version of Box it shows the email address of who uploaded the document in a column titled "Updated". In Box Drive, we can't see these email addresses. It would be very helpful to be able to see these email addresses in the windows file explorer using Box Drive.

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9. Microsoft auto-save to Box for Mac users

   For Mac users, it would be great if Box can be integrated as a storage location within Microsoft applications (eg. PowerPoint, Excel, Word, etc.). For Mac users, the auto-save slider in Microsoft Apps is disabled because the Box storage location is not specified. Please find a solution.

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10. On Mac, Box Drive has problems opening files after install of Box Tools

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please… more

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11. offline files and selective sync

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that I would like to see. Like box drive, I can choose to have all files and folders visible and in offline mode. However, unlike box drive, Dropbox is allowing the files or folders to be worked on and afterwards, either marked as offline only or made invisible by using their selective sync technology which keeps the data online but not visible locally on the computer. Personally I keep most of my data online in their file structures and download/upload work that I need to open on the computer programs. The box drive software doesn't work as intended and needs these features to make it better.

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that I… more

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12. Box Drive & Box Shield

    Currently Box Shield classifies copy & pasting within Box Drive as downloading which results in a false alarm notification. It would be great to be able to see the difference between moving files and actually downloading files from a Box report.

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13. Issue with File Viewing Recorded as Editing ファイル閲覧が編集として記録される問題

    I would like to request an improvement regarding the issue where simply viewing a file is recorded as editing. Viewing and editing are different activities and should be recorded and displayed separately.

    ファイルを閲覧しただけでも編集者として記録される現象について、改善を希望します。閲覧と編集は異なるアクティビティで、別々に記録・表示されるべきだと考えます。

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14. Show who has locked a file in Box Drive

    In the Webapp you are able to see who has locked a file, in Drive you cannot see this unless you navigate to the web. Heavy Drive users/customers require this information in the Drive UI

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15. Add history to box drive search box as it is ussual in all good software!

    There is no history in box drive search box! Viewed/edited files are even missing in the last open files in word or excel! Why I must enter search criteria again and again? Hire an UX specialist to tell you what to do!

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16. Enabling external links/references in excel workbooks

    In Excel any external references (e.g. in macros or other workbooks) are disabled, for data driven companies who use excel heavily it would be ideal to have these functions available in box drive. Using Box online can be limiting.

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17. prevent file download to local drive for editor

    We would like to have the ability to prevent a user with editor access from being able to download the shared folder content.
    According to https://support.box.com/hc/en-us/community/posts/13404788095507-Restrict-download-access, it seems not possible.

    Our goals are:
    - Allow them to create files/folder, and to edit them from within the Box drive.
    - Prevent them from downloading the files into their local drive and take it with them.

    As a security measure of data loss prevention.

    2 votes

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18. Please automatically close the tab of the browser we used to log in after completing the login process.

    The login method from Box Drive has been changed to using a web browser.
    Currently, the behavior is that the tab of the web browser used for login authentication remains after login is completed.
    The administrator is troubled by the many inquiries from end users asking if closing this tab will cause any problems.

    　Reference：
    　https://support.box.com/hc/en-us/articles/18240130435219

    [Proposal 1]
    Please automatically close the tab of the browser we used to log in after completing the login process.

    [Proposal 2]
    If realization of [Proposal 1] is not possible, please display the following:
    "This tab will not be used after login is complete. Please close the tab if not needed."

    ＜ログイン完了後、ログインに使用したブラウザのタブを自動的に閉じてください＞
    Box Driveからのログイン方法がWebブラウザを使用する方法に変更されました。
    現在、ログイン認証に使用したウェブブラウザのタブがログイン完了後も残る挙動となっています。
    エンドユーザーから「このタブを閉じると問題が発生するのではないか」という問い合わせが多く、管理者は困っている状況です。

    　参考：
    　https://support.box.com/hc/ja/articles/18240130435219

    ■提案1
    ログイン完了後、ログインに使用したブラウザのタブを自動的に閉じてください。

    ■提案2
    もしも、[提案1]が実現できない場合は、以下のように表示してください：
    【ログイン完了後、このタブは使用しません。不要な場合はタブを閉じてください。】

    The login method from Box Drive has been changed to using a web browser.
    Currently, the behavior is that the tab of the web browser used for login authentication remains after login is completed.
    The administrator is troubled by the many inquiries from end users asking if closing this tab will cause any problems.

    　Reference：
    　https://support.box.com/hc/en-us/articles/18240130435219

    [Proposal 1]
    Please automatically close the tab of the browser we used to log in after completing the login process.

    [Proposal 2]
    If realization of [Proposal 1] is not possible, please display the following:
    "This tab will not be used after login is… more

    7 votes

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19. Better (or customizable) bandwidth limits for wedding media companies

    Better (or more customizable) monthly bandwidth limits and no transfer speed limitations. I run a wedding media company that does about 200TB of bandwidth/year. Coming from Dropbox, I think there is definitely a vacuum in the market for a cloud company to pick up their slack, especially for wedding producers...

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20. BoxDrive behavior of files with the “Browser Use Only” classification label

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of BoxDrive is that the existence of the contents in the invited folder itself is visible, but when you try to open it, if you do not have download privileges, you cannot download the cached data and cannot open it (editing or even previewing is not possible), but if you do not have download privileges, you can open the cached data in the browser. If you have the preview authority, can you take action such as automatically transitioning to the browser to preview the data?

    If it is difficult to change (1), could you add a function to filter files that cannot be opened from Box Drive (according to conditions such as permissions, labels, etc.)? We are concerned that this will cause confusion among users, lower utilization rates, and unnecessary inquiries, which will lower the efficiency of the entire organization.

    Officeアプリを共同編集するために、「ブラウザーのみ利用」の分類ラベルを設定し、ダウンロード制限をかけブラウザでのみ共同編集できるように強制する運用を検討しております。
    しかし、「ブラウザーのみ利用」のラベルが対がファイルをで開こうとした場合、ダウンロード制限がかかっているためビューアやプレビューアが開くことができない挙動となってしまいます。
    また、BoxDriveからBoxNoteを開くときにはブラウザに遷移いたしますが、Officeファイルは右クリック＞Box.comで開き、プレビューを行い、編集時はOnline編集を実施する必要があります。

    ①BoxDriveの基本仕様として、招待されたフォルダ内のコンテンツの存在自体は見えるのに、いざ開こうとした際に、ダウンロード権限がないとキャッシュデータをダウンロードできず開けない(編集はおろかプレビューすら出来ない)状態ですが、ダウンロード権限がなくともプレビュー権限があるのであれば、ブラウザへ自動遷移してプレビューさせるなりの対応いただけないでしょうか。
    ②①の変更が難しい場合、Box Driveから開くことができないファイル(権限やラベル有無等の条件に応じて)はフィルタ表示させるような機能を追加いただけないでしょうか。BoxDrive上見えているのに、開くことができない運用はユーザの混乱を招き利用率が低下及び、無駄な問い合わせが生じ組織全体の効率が下がることを懸念しております。

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of… more

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