638 results found

1. Box Drive doesn't support windows store apps

   When some photo which is accessed by File Explorer included BOX Drive is open by photo app of windows store app, the windows will be crashed.
   The BOX Drive has to support windows store app.

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2. Box Uploader should be also listed as the Box File Owner

   It is frustrating to see that the Owner of a Box Folder structure, is listed automatically as the Document Owner. Can this be changed to reflect the Owner as the person who uploaded the file instead. So if there are any questions on files, it goes to the right person, rather than to a Box Folder Owner who actually would have to field and re-direct as appropriate which is not ideal.

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3. Drag and drop files on Box Drive

   I can't drag and drop to move a file as easily as on google drive
   The all files folder should automatically expand when I plan to drop a file to move it to.

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4. Box closes when close an app on windows web

   When opening an app, the close button on the top right of the app page, closes the entire page and exit Box (e.g., if Document or excel sheet is opened from Box Drive).
   It would be better if the close button, closes the app and falls back to the main Box drive page.

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5. Ability to save alphabetical sorting

   Dennis Bartch
   1 year ago
   Platform: Windows 10 Enterprise v. 20H2

   Browser: Chrome v. 94.0.4606.71 (Official Build) (64-bit)

   Does anyone know if there a a way to save my "Files and Folders" sorting preference? I want to retain sort by "Name, ascending" as the default, but cannot find anywhere to save it, so every time I navigate away from a folder and return to it, I have to re-sort by name again. The default seems to be "Updated, descending."

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6. Direct Download Option from Right-Click Context Menu

   Currently, when using the Box Drive on Mac Finder or Windows Explorer "right-click > Share > Copy shared link" only gives you the option for a share link that open to the web-browser preview page.

   This is obviously not the preferred method for sharing files to people who need to download assets quickly.

   Just give the option for "Copy shared link" and "Copy Direct Download link" in the context menu.

   Thank you!

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7. Collaborator files from Box Drive not showing up on Box.com

   Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!

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8. Updating versions from Box Drive seems to be critically broken

   Saving over files in box drive used to update cloud with a version, it seems this is being ignored, and cannot be trusted when checking if this update is committed to the cloud. Things have gone seriously wrong with Box Drive integration every since macOS Ventura upgrade.

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9. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

   For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
   However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
   For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake to make). Now this folder has been deleted from everyone's Box account. I realize my mistake and place this folder back onto Box. Now I am the owner of the folder and it isn't shared with anyone else.
   I understand that this is a limitation on the Apple side, however this is extremely painful for customers and has lead to a lot of confusion and data loss.

   Originally, I thought the the Folder Lock API could be used to put locks on large company folders so that they aren't accidentally deleted. However, upon further research the folder lock API isn't sufficient. First, the Folder Lock API doesn't waterfall down so you need to apply it to EVERY folder. Second, the Folder Lock API only locks the individual folder and not the files within. So I can still accidentally delete files within the locked folder. Last, the Folder Lock API experience on Drive differs from the Web. On Drive if I'm the folder Owner, then I cannot delete the folder. However, if I'm a folder editor then if I move the folder, it allows me to move it off of Drive and just removes me as a collaborator. On the Web, editors and co-owners don't even see the delete button as an option!

   For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
   However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
   For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake… more

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10. Folder-level "custom terms of service"

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we setup a folder-level NDA/Custom terms of service? then we can have 2 versions of the dataroom.

    1 has the click-through NDA/custom terms of service

    2 is for people who e-sign the NDA, and then can enter without having to do a "clickthrough custom terms of service/NDA" a 2nd time

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we setup a… more

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11. Ability to to delete saved previous versions

    I am burning through storage because Box is saving every version of a file I am working on. There is currently no easy way to cut down and delete all previous versions of a file, and going through one by one is time consuming (and after I did, did not seem to decrease the folder size anyways). It would be awesome if there was a way to delete all previous versions of a file and only keep the most recent one.

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12. I am trying to see if I can lock down folders to prevent people from accidental moving or deletion.

    In Box Drive (File Explorer), sometimes our users accidentally move folders into other folders, not realizing what they did. Then people cannot find what they are looking for. Is there a way we can prevent this? Or is there a way we can prevent this for higher-level folders? Or is there a way a user can receive a prompt along the lines of "Are you sure you wish to move this folder?"

    See also

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42428602-allow-marking-folders-as-move-locked-to-prevent

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43142697-ability-to-lock-down-folders-to-prevent-accidental

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35984521--lock-a-folder-taxonomy

    Suggestions from our IT Director:

    Ideally we license Box Shield and it could easily be a policy based on metadata or tagging for certain folders.

    This would probably make the most sense.

    Any folder tagged with #nomove just couldn’t be moved unless it was first untagged on the web interface by an owner, editor or admin.

    ---

    It seems customers have been clamoring for this feature for years. It would bring tremendous value to your service.

    In Box Drive (File Explorer), sometimes our users accidentally move folders into other folders, not realizing what they did. Then people cannot find what they are looking for. Is there a way we can prevent this? Or is there a way we can prevent this for higher-level folders? Or is there a way a user can receive a prompt along the lines of "Are you sure you wish to move this folder?"

    See also

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42428602-allow-marking-folders-as-move-locked-to-prevent

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43142697-ability-to-lock-down-folders-to-prevent-accidental

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35984521--lock-a-folder-taxonomy

    Suggestions from our IT Director:

    Ideally we license Box Shield and it could easily be a policy based on metadata or tagging for… more

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13. I want to share only the necessary folders and files on the BOX drive

    Since it is troublesome to access BOX.com, I usually access and edit the necessary folders and files from the BOX drive, but it would be convenient to be able to display only the necessary folders and files. Currently, when you open a folder with "Windows + E", all the folders and files in "All files" of BOX.com are displayed on the BOX drive, but you do not access all of these, and you can save files that are accessed infrequently. I think you should check BOX.com to confirm.
    I think it would be useful to have options such as "Share with BOX Drive" and "Hide from BOX Drive" on BOX.com.

    BOX.comにわざわざアクセスするのが面倒なので、普段はBOXドライブから必要なフォルダやファイルにアクセスして編集しますが、必要なフォルダやファイルのみ表示ができるようになると便利です。現在は「Windows＋E」でフォルダを開くと、BOX.comの「すべてのファイル」にあるフォルダやファイルがすべてBOXドライブに表示されますが、これらすべてにアクセスすることはなく、参照頻度の少ないファイルを確認する際はBOX.comで確認すればよいと考えます。
    BOX.com上で「BOXドライブと共有する」や「BOXドライブに表示しない」などのオプションがあると便利だと思います。

    Since it is troublesome to access BOX.com, I usually access and edit the necessary folders and files from the BOX drive, but it would be convenient to be able to display only the necessary folders and files. Currently, when you open a folder with "Windows + E", all the folders and files in "All files" of BOX.com are displayed on the BOX drive, but you do not access all of these, and you can save files that are accessed infrequently. I think you should check BOX.com to confirm.
    I think it would be useful to have options such as "Share… more

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14. Can't filter search files marked for offline use to unmark quickly and regain HD space.

    NEED ASAP: See file list of marked for "offline use" to quickly/easily unmark to regain HD space. I regularly run low on space locally. Users should have a way for Box to ID files based on cache of local machine—to "unmark all" quickly, AS WELL AS selectively with a list of files marked offline to keep any files "offline available" as needed. A MUST-HAVE feature for managing files, since the whole point of box is file storage and accessibility.

    8 votes

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15. Adjust size of Box icon on macOS to fit into design guidelines

    Current Box app icon is much larger than other rounded-corner apps following Big Sur design language.

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16. Allow Us To Move Collaborator Folders to a sub-folder without removing the permissions

    When a user shares a folder with us it sits in our Root folder. Can these show up in a Shared folder to save our Root folder having a load of odd name folders. We believe you can do this in Dropbox.

    ideally we need to be able to change the folder name at our end too without amending it at the user end.

    7 votes

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17. Box Drive for Windows 11

    Box please bring your Box Drive up to date with two changes.

    1. Support the new context (right-click) menu in Explorer on Windows 11
    2. Fix the Icon overlays for Box that show the status of a file. (already posted an idea on this months and months ago

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42820107-re-implement-windows-shell-icon-overlays-fix-it

    3 votes

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18. Allow login to Box Drive from different Microsoft account

    It used to be possible to log into Box Drive from my work account whilst logged in as a different Microsoft user on the desktop. This has now stopped working and forces login via my desktop account. This means that Box Drive is now completely useless to me.

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19. Send box drive logs to any email address

    Allow users to send box drive logs to a given email address rather than ONLY to Box Support. Remote debugging is difficult when we can't work directly with our end users' logs.

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20. Allow resizeable/full-screen file search form

    Actually the file search UX in Windows has a design giving priority to form over function, with a concept half-way resembling a tray application notification.

    The problem with that is that the ridiculous window size most of the time trims relatively long file paths to the point of having on-screen indistinguishable search results for different files, if they are at somewhat deepth in the file tree. The smallnes brings also unnecesary scroll, and forces the pains of a self imposed real-state screen-space shortage, more proper of mobile devices but undesirable in desktop.

    Let file search have the first class interface power users demand to handle huge collections of files of tens of gigabytes.

    Actually the file search UX in Windows has a design giving priority to form over function, with a concept half-way resembling a tray application notification.

    The problem with that is that the ridiculous window size most of the time trims relatively long file paths to the point of having on-screen indistinguishable search results for different files, if they are at somewhat deepth in the file tree. The smallnes brings also unnecesary scroll, and forces the pains of a self imposed real-state screen-space shortage, more proper of mobile devices but undesirable in desktop.

    Let file search have the first class interface… more

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