759 results found

1. I would like to see functionality added to the terminate_sessions API to delete cache information.

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult due to the nature of the API)
   If the above is not possible (due to the nature of the API, it would be difficult to delete the client cache), please consider adding a function that allows the user to select whether or not to leave the cache in BoxDrive.
   (In the case of deleting the cache, it would be like deleting the cache when closing a file opened from BoxDrive.)

   (Japanese)
   管理者がBoxDriveのセッション情報を削除した際、キャッシュが残る件について。
   terminate_sessions APIを用いて管理者がBoxDriveのセッション情報を削除しても、本APIは通常のログオフとは異なるため、ユーザ側にキャッシュが残ってしまいます。

   このままの状態だと、ユーザが当該データを取り扱う権限を失っても手元にデータが残るため、悪意のあるユーザによってセキュリティ事故が起きてしまう可能性があります。

   そのため、terminate_sessions API実行時にキャッシュ情報の削除を機能追加いただけないでしょうか。
   上記難しい場合（APIの性質上クライアントのキャッシュ削除は難しいと思われるため）
   BoxDriveにキャッシュを残すか否か選択できる機能追加も併せてご検討いただきたく（キャッシュを削除する場合はBoxDriveから開いたファイルをClose時にキャッシュ削除するイメージです）

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult due… more

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Folder-Level Sync Controls: Restrict Managed Users from syncing a folder (even if they're an Editor / Co-Owner)

   Be able to disable sync at the folder level regardless of co-owner or editor collaboration level. Users need to be added at these collaboration levels but they should not have the ability to sync certain folders to their machine (e.g., heavily collaborated content).

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Anonymous responded

   We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

   Box Shield may be a potential workaround for users interested in restricting syncing of specific content by classifying it. Though this will also prevent any downloads of the content as well.

3. Can't filter search files marked for offline use to unmark quickly and regain HD space.

   NEED ASAP: See file list of marked for "offline use" to quickly/easily unmark to regain HD space. I regularly run low on space locally. Users should have a way for Box to ID files based on cache of local machine—to "unmark all" quickly, AS WELL AS selectively with a list of files marked offline to keep any files "offline available" as needed. A MUST-HAVE feature for managing files, since the whole point of box is file storage and accessibility.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. cache　Box Drive

   Refresh function in Box Drive

   Currently, it is necessary to logout/login to clear the cache and errors, but this is troublesome.
   I would like to be able to do this with the touch of a button.
   This is expected to improve the efficiency of our business.

   Box Driveのリフレッシュ機能

   現状ではログアウト/ログインしてキャッシュやエラーをクリアする必要がありますが、これが面倒です。
   これをボタン一つでできるようにしてほしいです。
   これにより業務の効率化が期待できます。

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Give box the ability to store a MS Access database or enable locking or non-syncing

   Allow an MS Access database to be stored in box without it making new copies every time someone accesses the database.

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. For problem items on Box, add ability to click on the problem item and be taken directly to the item on Box.

   We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Anonymous responded

   We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

7. Add auto-lock/unlock feature in Box Drive or provide a configuration tool

   Add auto-lock/unlock feature in Box Drive or provide a configuration tool

   In Box Drive v2.21, it is possible to enable the ability to automatically lock/unlock files when they are opened in Box Drive by modifying the registry.
   However, it is difficult for end users to modify the registry, so we would like to see Box Drive include the feature to automatically lock/unlock files, or provide a configuration tool (such as a batch file for registry modification) to modify the registry.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Match the search capabilities that Windows Explorer has.

   Match the search capabilities that Windows Explorer has. That is, be able to search subfolders and the content of files in all subfolders.

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. UI enhancements to indicate moving/copying activity in progress

   When moving/copying files and folders in BoxDrive, I want to be able to see visually that an operation is taking place.

   Currently, BoxWeb displays a green dialog at the top of the screen when you move or copy files or folders,
   but However, BoxDrive has an explorer-like feel, so I don't think this kind of display appears even when a move/copy is performed.

   However, BoxDrive has an Explorer-like feel, so I don't think this kind of display appears when moving/copying is performed. or some other confirmation dialog. When an operation is performed, we would like to see a confirmation dialog such as "Do you want to move/copy?" or a progress bar so that the user can visually see that an operation is in progress.

   This is a request to reduce the risk of users making mistakes without realizing it.

   ①BoxDriveにてファイルやフォルダの移動/コピー時、操作が行われていることが視覚的に分かるようにしてほしい

   現在、BoxWebではファイルやフォルダを移動/コピーした際に、画面上部に緑色のダイアログが表示されるようになっていますが、
   BoxDriveはエクスプローラライクな操作感のため、移動/コピーが行われてもこのような表示が出ない仕様かと思います。
   操作が行われると「移動/コピーを行いますか？」といったような確認ダイアログや、
   操作中ということが視覚的に分かるようなプログレスバーなどを表示させるような機能を実装いただきたいです。
   ユーザーが気が付かないうちに誤操作をしてしまうリスクを減らしたいという背景からの要望です。

   When moving/copying files and folders in BoxDrive, I want to be able to see visually that an operation is taking place.

   Currently, BoxWeb displays a green dialog at the top of the screen when you move or copy files or folders,
   but However, BoxDrive has an explorer-like feel, so I don't think this kind of display appears even when a move/copy is performed.

   However, BoxDrive has an Explorer-like feel, so I don't think this kind of display appears when moving/copying is performed. or some other confirmation dialog. When an operation is performed, we would like to see a confirmation dialog… more

   16 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    … more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box drive won't show files that don't sync

    We have many department users uploading files to Box via Box drive but sometimes Box drive won't upload all the files due to a certain discrepancy. There is no error on Box drive and the only way to find this is to check for the number files on Box web as compared to the number of files on Box drive for the particular folder. This is very concerning and Box drive should either show the list of files not uploaded to Box or shouldn't allow users to upload files using Box drive. I hope there will be a fix released soon. I am also concerned with how many more customers would have been facing this issue and they may not be even aware of this discrepancy as we hardly check the total number files actually uploaded.

    We have many department users uploading files to Box via Box drive but sometimes Box drive won't upload all the files due to a certain discrepancy. There is no error on Box drive and the only way to find this is to check for the number files on Box web as compared to the number of files on Box drive for the particular folder. This is very concerning and Box drive should either show the list of files not uploaded to Box or shouldn't allow users to upload files using Box drive. I hope there will be a fix released… more

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Have Box Notes Accessed via Drive Open in Box Notes Desktop Application

    Right now, when a user opens a Box Note from Drive on their desktop, the note is opened in the webapp, rather than the Box Notes desktop app they have installed.

    A better flow would be to have those notes open in the Notes desktop app instead

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    not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Enhanced Locking Experience on Box Drive for Mac

    With Enhanced Locking on Box Drive now launched for Windows (https://support.box.com/hc/en-us/articles/360063653693-Box-Drive-v2-21-Release-Notes), it'll be great to have the same experience, i.e. opening a file will prompt the user to lock the file and auto-unlock the file when closing the file, for Mac users.

    This way all users, no matter what OS they use, can have the same Enhanced Locking experience when working with files via Box Drive.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Linux version of Box Sync

    I'd really like to have help keeping files synchronized between my Linux and Windows workstations. Linux Box Sync would be great.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Tags and comments in Box Drive

    Is there a way to see the tags in Box Drive? Right now I have to view box on the browser to see the tags for each file. Is there some option to view the tags in Box Drive without having to go to box.com each time?

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Offer preview of images for Box Drive or Box Sync.

    As a designer, when working on a publication, it would be helpful to be able to have a preview of images saved in Box for quicker identification directly from the Desktop Box Drive. Right now, we have to preview with Finder, which is an additional step and makes the process cumbersome. Thank you for your consideration.

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Notification if an edit is made to a file

    When a user makes an edit to an excel document using Microsoft Excel Online a notification should go out just like the notifications for Download, Upload, Comments, Previews, and Deletes.

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18. Copy file name and URL and path for shared link

    The "Copy Shared Link" action in Box Drive (or Copy button in the Share pop-up dialog in the Web UI) should copy more than just the URL.
    It should also have the file name and the current Box path so when I paste the link into a chat or email message, it has all the information the recipient will want.

    <path> > '<filename>"
    <box share URL>

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Automatically prohibit unsupported characters

    Box Drive and unsupported characters:

    It’s hard to find each folder or file that contains prohibited characters, so I’d like to have prohibited characters registered online automatically deleted or replaced
    so they will appear in Box drive.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Option to Hide the Box Drive Cloud Icons

    Option to Hide the Box Drive Cloud Icons

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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