760 results found

1. Comments / Tasks from Desktop (Box Drive)

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

   2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system… more

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   not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Add the ability to mark a file for offline use

   Add the ability to mark a file for offline use

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   beta  ·  AdminAnonymous (Admin, Box) responded

   Available in beta as a part of Box Drive Cloud Files version.

3. Improve Box Drive memory usage

   Box recommend 4GB of RAM as minimum system specifications. But 4GB of RAM is not enough since Box Drive tends to use more than 1GB memory when a user open folder which has a lot of items. Therefore the fetching function should be improved to run efficiently on 4GB of RAM

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Being able to sort by created date instead of modified\updated.

   Would be super helpful for people storing photos. If we snap a photo on our phone and then upload it to box in bulk, the date the picture was brought into box is the date shown. It would be nice to sort by file created date. You already have this date in the "file information" section when you right click on a file. Please make this available and let me know. Please please please.

   thanks

   Natalie.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Box Drive & Box Shield

   Currently Box Shield classifies copy & pasting within Box Drive as downloading which results in a false alarm notification. It would be great to be able to see the difference between moving files and actually downloading files from a Box report.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Remove box Icon from menu bar in macOS

   There should be an option to remove the box Icon from the menu bar un MacOS

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   8 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. I would like to see functionality added to the terminate_sessions API to delete cache information.

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult due to the nature of the API)
   If the above is not possible (due to the nature of the API, it would be difficult to delete the client cache), please consider adding a function that allows the user to select whether or not to leave the cache in BoxDrive.
   (In the case of deleting the cache, it would be like deleting the cache when closing a file opened from BoxDrive.)

   (Japanese)
   管理者がBoxDriveのセッション情報を削除した際、キャッシュが残る件について。
   terminate_sessions APIを用いて管理者がBoxDriveのセッション情報を削除しても、本APIは通常のログオフとは異なるため、ユーザ側にキャッシュが残ってしまいます。

   このままの状態だと、ユーザが当該データを取り扱う権限を失っても手元にデータが残るため、悪意のあるユーザによってセキュリティ事故が起きてしまう可能性があります。

   そのため、terminate_sessions API実行時にキャッシュ情報の削除を機能追加いただけないでしょうか。
   上記難しい場合（APIの性質上クライアントのキャッシュ削除は難しいと思われるため）
   BoxDriveにキャッシュを残すか否か選択できる機能追加も併せてご検討いただきたく（キャッシュを削除する場合はBoxDriveから開いたファイルをClose時にキャッシュ削除するイメージです）

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult due… more

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Folder-Level Sync Controls: Restrict Managed Users from syncing a folder (even if they're an Editor / Co-Owner)

   Be able to disable sync at the folder level regardless of co-owner or editor collaboration level. Users need to be added at these collaboration levels but they should not have the ability to sync certain folders to their machine (e.g., heavily collaborated content).

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Anonymous responded

   We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

   Box Shield may be a potential workaround for users interested in restricting syncing of specific content by classifying it. Though this will also prevent any downloads of the content as well.

9. Can't filter search files marked for offline use to unmark quickly and regain HD space.

   NEED ASAP: See file list of marked for "offline use" to quickly/easily unmark to regain HD space. I regularly run low on space locally. Users should have a way for Box to ID files based on cache of local machine—to "unmark all" quickly, AS WELL AS selectively with a list of files marked offline to keep any files "offline available" as needed. A MUST-HAVE feature for managing files, since the whole point of box is file storage and accessibility.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. cache　Box Drive

    Refresh function in Box Drive

    Currently, it is necessary to logout/login to clear the cache and errors, but this is troublesome.
    I would like to be able to do this with the touch of a button.
    This is expected to improve the efficiency of our business.

    Box Driveのリフレッシュ機能

    現状ではログアウト/ログインしてキャッシュやエラーをクリアする必要がありますが、これが面倒です。
    これをボタン一つでできるようにしてほしいです。
    これにより業務の効率化が期待できます。

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Give box the ability to store a MS Access database or enable locking or non-syncing

    Allow an MS Access database to be stored in box without it making new copies every time someone accesses the database.

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. For problem items on Box, add ability to click on the problem item and be taken directly to the item on Box.

    We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Anonymous responded

    We currently do not have this planned on our roadmap.  Please keep the feedback & use cases coming to help us prioritize this in the future!

13. Match the search capabilities that Windows Explorer has.

    Match the search capabilities that Windows Explorer has. That is, be able to search subfolders and the content of files in all subfolders.

    17 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. UI enhancements to indicate moving/copying activity in progress

    When moving/copying files and folders in BoxDrive, I want to be able to see visually that an operation is taking place.

    Currently, BoxWeb displays a green dialog at the top of the screen when you move or copy files or folders,
    but However, BoxDrive has an explorer-like feel, so I don't think this kind of display appears even when a move/copy is performed.

    However, BoxDrive has an Explorer-like feel, so I don't think this kind of display appears when moving/copying is performed. or some other confirmation dialog. When an operation is performed, we would like to see a confirmation dialog such as "Do you want to move/copy?" or a progress bar so that the user can visually see that an operation is in progress.

    This is a request to reduce the risk of users making mistakes without realizing it.

    ①BoxDriveにてファイルやフォルダの移動/コピー時、操作が行われていることが視覚的に分かるようにしてほしい

    現在、BoxWebではファイルやフォルダを移動/コピーした際に、画面上部に緑色のダイアログが表示されるようになっていますが、
    BoxDriveはエクスプローラライクな操作感のため、移動/コピーが行われてもこのような表示が出ない仕様かと思います。
    操作が行われると「移動/コピーを行いますか？」といったような確認ダイアログや、
    操作中ということが視覚的に分かるようなプログレスバーなどを表示させるような機能を実装いただきたいです。
    ユーザーが気が付かないうちに誤操作をしてしまうリスクを減らしたいという背景からの要望です。

    When moving/copying files and folders in BoxDrive, I want to be able to see visually that an operation is taking place.

    Currently, BoxWeb displays a green dialog at the top of the screen when you move or copy files or folders,
    but However, BoxDrive has an explorer-like feel, so I don't think this kind of display appears even when a move/copy is performed.

    However, BoxDrive has an Explorer-like feel, so I don't think this kind of display appears when moving/copying is performed. or some other confirmation dialog. When an operation is performed, we would like to see a confirmation dialog… more

    16 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    In Box Drive v2.21, it is possible to enable the ability to automatically lock/unlock files when they are opened in Box Drive by modifying the registry.
    However, it is difficult for end users to modify the registry, so we would like to see Box Drive include the feature to automatically lock/unlock files, or provide a configuration tool (such as a batch file for registry modification) to modify the registry.

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Box drive won't show files that don't sync

    We have many department users uploading files to Box via Box drive but sometimes Box drive won't upload all the files due to a certain discrepancy. There is no error on Box drive and the only way to find this is to check for the number files on Box web as compared to the number of files on Box drive for the particular folder. This is very concerning and Box drive should either show the list of files not uploaded to Box or shouldn't allow users to upload files using Box drive. I hope there will be a fix released soon. I am also concerned with how many more customers would have been facing this issue and they may not be even aware of this discrepancy as we hardly check the total number files actually uploaded.

    We have many department users uploading files to Box via Box drive but sometimes Box drive won't upload all the files due to a certain discrepancy. There is no error on Box drive and the only way to find this is to check for the number files on Box web as compared to the number of files on Box drive for the particular folder. This is very concerning and Box drive should either show the list of files not uploaded to Box or shouldn't allow users to upload files using Box drive. I hope there will be a fix released… more

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Enhanced Locking Experience on Box Drive for Mac

    With Enhanced Locking on Box Drive now launched for Windows (https://support.box.com/hc/en-us/articles/360063653693-Box-Drive-v2-21-Release-Notes), it'll be great to have the same experience, i.e. opening a file will prompt the user to lock the file and auto-unlock the file when closing the file, for Mac users.

    This way all users, no matter what OS they use, can have the same Enhanced Locking experience when working with files via Box Drive.

    15 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Tags and comments in Box Drive

    Is there a way to see the tags in Box Drive? Right now I have to view box on the browser to see the tags for each file. Is there some option to view the tags in Box Drive without having to go to box.com each time?

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    … more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Have Box Notes Accessed via Drive Open in Box Notes Desktop Application

    Right now, when a user opens a Box Note from Drive on their desktop, the note is opened in the webapp, rather than the Box Notes desktop app they have installed.

    A better flow would be to have those notes open in the Notes desktop app instead

    15 votes

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    not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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