Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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206 results found
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Allow admins to be able to exclude specific folders from scanning policies
Be able to safelist individual folders and their content, in case the latter are part of normal operational activities of specific teams, and to reduce false positives/noise to SecOps teams.
2 votes -
Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive
In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
Depending on when you set this label classification, Box Drive may not have the limitations you expect.
I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.The specific steps and events are as follows.
1. Open the file before setting the classification label in Box Drive.
2. Edit, save and close the file.…4 votes -
Download and Print restriction policy and Office co-authoring
I have Office co-editing enabled on my device.
An error appears when I try to edit an Office file from a web browser that has the file labeled with "Download and Print Restrictions Access Policy for Box Desktop" enabled.
It's meant to be a label to disable BoxDrive, but I'm having trouble if I can't edit it from a web browser.
Please enable Office co-authoring from a web browser, even if the file is labeled with these restriction.
1 vote -
Shield Requests
Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.
Feature request:
We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.
Currently Box only encrypts the file with a red banner on top if malware…
2 votes -
Box Shield Alert for Anomalous Deletion of Folders or Data
We would like an alert to be created if a user deletes an anomalous amount of data. We recently had an employee leave the company under bad terms and found that before we could let her go, she had deleted a bunch of folders from Box. We were able to recover them, but this would be an indicator (much like anomalous download alerts) that something is up with this employee and we should be digging in deeper.
1 vote -
Be able to Block specific filetypes from being uploaded to Box
Allow for an organization-wide policy to block specific filetypes from being uploaded to Box, or at least prevent them from being uploaded/moved to specific folders with specific classifications.
1 vote -
Improvement of anomalous download
At the present, Anomalous download can't detect the external user's behavior.
I think it is the risk of data leakage.
I want to detect anomalous download of external users who is invited my tenant.
thanks5 votes -
Update Shield Access Policy Restriction for Box Sign
For the Box Sign Request Restriction, add the option allow a signature request, but require additional security controls (e.g., signer authentication, password) for the signature request.
We need the ability to send sensitive content for signature but don't want it sent using a public link.
1 vote -
2 votes
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Enhanced Auto Classification and File Criteria for All File Types in Box
We would like to have the ability to specify all file types in the file criteria for auto classification. Since there is currently no way to cascade classifications to all files excluding folders (categorizing confidential info on a file-by-file basis), I would like a feature where all files can be classified.
With the current individual extension specifications, it is not possible to use wildcard characters, so we would like to reduce the potential for information leakage due to intentional extension changes.
2 votes -
block an upload by external user using Box Drive with smart access
The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.
21 votes -
Ability to scope Malicious Content Rules by User/Group/Shield Lists
Currently malicious content rules apply to all users. To test moving from an audit/detection-only stance to enforcement, it would be useful to be able to create multiple rules that are scoped to specific users/groups/Shield Lists.
This will allow us to keep most users in an audit/detection-only rule, while we test enforcement with a pilot group in another rule.2 votes -
Shield Malware Threat Detection False Positives on Excel Documents with Macros
Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.
36 votesThe team is evaluating the current model supporting Deep Scan to understand ways to improve detection on Microsoft file types.
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Allow Shield Location Rule Restriction By Folder
Currently Shield's Location Restriction rule is applied to the entire EID by user/groups. It would be helpful to be able to set this up by specific folder(s) or folder structure.
Ex. Team A is not allowed to view specific content while in Location X, however Team B is able to. Currently the restriction would be set on the EID level and both teams would be under this restriction.
We could exclude group B or other groups from the rule however Group A would still be restricted from accessing other content within the EID.
1 vote -
Provide an exportable report for Shield Admin for each Anomalous Download alert
Every time an anomalous download alert is received, IT would ideally want to share a readily available report (XLSX / CSV) with the affected user's manager as they would know far more about the content and whether this is abnormal behavior. As it stands today, if the alert is not big then a manual list of folders / files is provided, or we have to run a User Activity Report (which can take some time) and then filter and cut down accordingly.
5 votes -
Make MPIP and Shield Classification Labels Bidirectional
This make require partnership with Microsoft, but it would be ideal if the MPIP integration was bidirectional. For example, if a file in Box doesn't have an MPIP label, but a Shield classification label is applied, the document would have an MPIP label applied based on the mapping table
1 vote -
Ability to map Box Groups to Information Barrier Segments
The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.
Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.
1 vote -
Applying folder exceptions/exclusions to Classification policies
Would like to apply folder exceptions/exclusions to Classification Policies. Currently, we can apply to a selected group of folders, but we have an organizational need to be able to apply a classification policy to all content and add a small selection of folders to exclude from that classification policy.
1 vote -
Additional info in Anomalous Download Shield e-mail notifications
It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.
1 vote -
Separate download and print restrictions
We would like to use download and print restrictions in Access Policy separately.
Flexible configurations are required, when we handling sensitive files in Box.ex. We don't want to allow them to edit, but I do want to allow them to print.
5 votes
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