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334 results found

  1. People who reassign should still receive emails about that document

    My workflow requires me to send documents on to agents, who review documents before sending on to their clients to sign (via 'reassign').

    After reassigning, the agent no longer receives information about the document. This seems counterintuitive, and isn't in line with other online document signature services. I can't think of a reason why you would need to be removed from the email chain like this. If you no longer need to know about the document, you can simply ignore the final email about its completion, but if you do, currently you would have to rely on someone still in…

    9 votes

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    3 comments  ·  Box Sign  ·  Admin →
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  2. Avoid signed document shared link expiration notifications on internal-only sign requests

    Whenever a document sent via Box Sign is completed, all recipients receive an email containing a shared link to the document. This shared link expires 2 weeks later, generating a "this link is about to expire" for all of the same recipients. These notifications can be annoying, and moreover don't clearly state that it is a signed document link that is expiring (it is just a generic notification).

    Our company often sends documents for signature between internal recipients only, who can always access their documents by logging into Box and finding them in the My Requests section (or in their…

    1 vote

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  3. Review Document button unreadable in desktop Outlook

    When a sign request email is sent, the "Review Document" button renders as a black-and-blue square without any text in the desktop Outlook client (tested on Version 2401 build 17231.20194, but widely repeatable across our company). Downloading Pictures (a common fix for Outlook formatting issues) does not fix this issue.

    Opening the same email in Outlook for Web, Outlook Mobile, Gmail, and other email clients renders the Review Document button correctly. Competitor products all render their equivalent of the Review Document button correctly in all variants of Outlook.

    Given the prevalence of Outlook in corporate environments, this makes documents sent…

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  4. Dynamic File name for Signed document

    When requesting sign from a template, it would be nice if the signed document file name is stored with fields from the document.

    2 votes

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  5. Choosing default sign request folder location when Restrict Content Creation is turned on

    For customers with restrict content creation turned on, they are not able to choose a default sign request save location. The "My Sign Requests" folder does not get created for them which is the default for customers whose Box Tenants have restrict content creation turned off. This would be a very helpful item for customers with this setting turned on.

    2 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  6. Make the signature font bolder or darker

    Change the font to bolder or darker for the signature options. Some are very light. In addition, remove the red ink option. Some financial institutions do not accept signatures in red ink.

    1 vote

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  7. Box Sign: Provide more guidance to signers without fields assigned

    Box Sign is not intuitive enough on how to sign. One client reports: "OK, finally got it. I wasn’t dragging the box onto the document." I had to tell them they had to click and drag the Signature button over to the signature line of the contract. Can you please make more clear instructions embedded into the sign request?

    1 vote

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    1 comment  ·  Box Sign  ·  Admin →
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  8. Feature to lock the signed document in Box automatically

    Hi - Once a document is signed by all parties and when the signed version of document is generated, is there a way in settings we can make the signed document to be locked.

    Once the document is signed, I can see the option to lock the document. Wondering if this could be done through settings and not manually every time a document is signed.

    There should be a settings on the Box sign, which could make this automatic.

    1 vote

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  9. Ready-Sign-Links Creating New User w/ SSO and auto roll-in enabled

    We used Box Sign Ready Sign link to confirm completion of an HR course. The link triggered the signer to authorize through their SSO (Okta) and create a Box account because they have auto roll-in enabled. We only noticed this because of a huge spike in overages one week. The immediate fix is turning off auto roll-in but that's not good for obvious reasons. TL/DR: Using Ready Sign Links, with an SSO, with Auto Roll-In enabled, will cause cause a spike in overage.

    1 vote

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  10. Option to not allow signer to re-assign document to someone else.

    Currently a signer can reassign a BoxSign document to any new email address. Would like an option where we can change that so the signer can NOT reassign a document to someone else.

    2 votes

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  11. Box Sign - ability to disable in-person role

    Currently, malicious user will easily be able to impersonate the recipient. To prevent fraud, disabling in-person role is necessary.

    6 votes

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  12. Allow users to click "Use Template" without automatically creating new documents

    When a user clicks "Use Template" - a new version of the document or documents are created regardless of whether a signature request is submitted or not. A user can use the edit template option if they simply want to view it, but there could be many reasons why a user would click "Use Template" and then need to cancel.

    The major issue is when clicking "Use Template", Box automatically creates new version of every document that is present in the template which quickly creates duplicate and content sprawl. My request is to make it so new documents are not…

    1 vote

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  13. Aspect ratio of files imported by Box Sign

    Aspect ratio of files imported by Box Sign
    When loading PowerPoint or Word into Box Sign, the aspect ratio may be changed and converted to PDF.
    I would like it to be converted to PDF with the aspect ratio of the original file.

    <Box Signで読み込んだファイルの縦横比について>
    Box Signで、PowerPointやWordを読み込んだ際に、縦横比が変更された状態でPDFに変換されることがある。
    元ファイルの縦横比を保ったままPDF化されるようにしてほしい。

    1 vote

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  14. I want to create a temporary file when using Box Sign templates.

    https://support.box.com/hc/ja/articles/4404094944915
    When sharing templates on the above page, we recommend adding collaborators as "viewers". However, if the template save folder and completed document save location are set to "Viewer", the file name cannot be changed.
    If you use this as is, files with numbers such as "(1)" in the template file name will be mass-produced, and visibility will be poor.

    I would like to be able to copy the template file to a temporary folder before "sending a request" and be able to change the file name.
    This will prevent unnecessary files from being saved in the template folder if…

    1 vote

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  15. Provide a reason when cancelling/deleting a Box Sign request

    Provide reason for cancelling a Box Sign request

    18 votes

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  16. Ability to set delegator on Box Sign prior to sending out document to be signed.

    The idea is similar to adobe sign where we can assign a delegator to fields which basically means it forces that person to delegate the document for signature. I know box sign already has delegation which is called 're-assign request' but this is not ideal as some of our teams have noticed where people cut corners and sign on behalf of that person.

    This way it can be enforced from the get go.

    14 votes

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  17. Support for PDF files based on vector graphics, vectorial

    Bonjour / Hello,

    In our business, we manipulate PDF files based on vector graphics. Box Sign currently does not support these types of files. Even in the case of Box preview, it does not handle the preview very well (on Chrome, the browser tends to freeze when a zoom of 70% is applied). Would it be possible to support these fairly large files (more than A0)?

    Dans notre activité, nous manipulons des fichiers PDF basé sur des graphiques vectoriels. Box Sign actuellement ne supporte pas ce genre de fichiers. Même dans le cas de Box preview, il ne le gère…

    1 vote

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  18. I want to create an excel spreadsheet with data from a completed Box Sign document.

    Automatically deposit data from completed Box Sign documents into an excel spreadsheet (mailmerge from Box Sign).

    2 votes

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  19. Restrict Box Sign to internal use only

    [Request contents]
    Please add the ability to restrict recipients to Box Sign "options".
    I would like the scope of restrictions to be selectable only by internal users and invited users, similar to shared links.

    [Background]
    If you restrict Box Sign to internal use only, security incidents may occur without the above features.

    (Japanese)
    [リクエスト内容]
    Box Signの"オプション"に受信者を制限する機能を追加してほしい。
    制限する範囲は、共有リンクと同様に社内ユーザーと招待されたユーザのみが選択できるようにしてほしい。

    [背景]
    Box Signを社内利用のみに制限している場合、上記の機能がない場合セキュリティインシデントが発生する可能性があるため。

    40 votes

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  20. Protect completed documents with the security method used at time of signature

    While Box Sign allows you to secure a document when sending it for signature (SMS, Password), the document is viewable without the SMS or Password once it is signed. Box Sign automatically sends an email to all parties confirming the completion of the signing process. In that email the link to the completed document is not protected by the same measures as when it was first sent for signature.

    In many cases, the document that is being signed contains extremely sensitive information and thus it is best practice for the document to be protected with the additional layer of authentication…

    1 vote

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