190 results found

1. Co-admin permissions : report role has too many rights

   If a user has only the report co-admin role ("Run new reports and access existing reports") to let him create reports for him, he can see other things in the admin console :
   - Insights
   - Content
   - Reports (OK)
   - Platform (with the Create Sandbox button !)

   Is it possible to secure this, so he can only see the Reports part ?

   3 votes

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2. Reporting on Box Desktop Applications

   Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.

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3. Expand Column for Files and Folders Report

   Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

   Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

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4. Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management

   Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.

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5. Regarding the time it takes for scheduled reports to be generated

   Content: The Box support site mentions that report generation can take up to 12 hours.
   　　　　Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
   　　　　Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.

   (日本語)
   件名：スケジュールされたレポートが出力されるまでの時間について
   内容：Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
   　　ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
   　　範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。

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6. API to execute and export Box report or notification services to receive alarts when usage is approaching or exceeding the allocated limit.

   We would like to better monitor and manage the number of chargeable API calls, but without relying on manual checks via the Insights dashboard or executing and reviewing the Platform Activity Report (PAR). Instead, we seek a more automated and efficient solution.

   Specifically, we request that Box either:

   Provide a public API to retrieve relevant usage reports, or

   Enhance the existing reporting functionality to allow administrators or designated users to receive alerts when usage is approaching or exceeding the allocated limit.

   This would help ensure appropriate and proactive API usage management.

   3 votes

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7. Request for API Access to Collaboration and Folder/File Reports for Admin

   Hi Box team,

   Ref case #3373797 and our recent conversation, we want to retrieve all collaboration data via the API instead of manually generating reports from the Admin Console. We understand report generation currently requires a manual trigger and no API exists for this.

   The two main reports we’re interested in are:
   - Collaborations
   - Folders & Files

   Is there any way to access these reports via API now or planned soon? If not, could you suggest any alternative for programmatic access?

   3 votes

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8. User Activity Report - search by FILE ID

   Enable Box Admins, when creating a User Activity Report to search by FILE ID .

   Searching currently enables searches by file and folder NAME, and by FOLDER ID

   Without this, it is necessary to run a UAR for the folder(s) in which the File ID has resided

   •  

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9. Request to add output items to the Box Hubs Report

   Could you please include the "Hub Settings" items in the output of the Box Hubs Report?

   After a Hub is created, the creator configures access and collaboration settings for the Hub in "Hub Settings."
   As Box administrators, we would like to have an overview of access and collaboration settings for each Hub.
   While the settings can be checked individually in Content > Hubs by clicking into each Hub, it is necessary to open each one separately to confirm the configurations.
   Therefore, it would be much more convenient if "Hub Settings" could be reviewed collectively in the report.

   16 votes

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10. File Request Upload report

    Within either the user activity report or a new report, be able to report explicitly on files uploaded via File Request links, the report should allow for a File Request ID to allow for a specific upload set, or File Requests created by specific Users (including an option for File Request links where the link states 'Prior User'
    The report should have the link, time/date, filename, path and size.

    Another option would be nice for a report that shows all inactive File Requests over the past, 30, 60, 90, 180, 360 days (or specific date from today)

    2 votes

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11. Allow users without admin or co-admin permissions to output folder and file reports

    Since folder and file organization (data movement, migration, etc.) is something that each user must do by themselves, users can organize their files at their own convenience.
    It would be a hassle for both parties if the administrator had to output the list each time.
    Therefore, We would like each user to be able to output a report of folders and files so that they can organize their files at their own convenience.

    [日本語訳]
    フォルダやファイル整理（データ移動・移行等）は各ユーザが自身が実施するものであるため、ユーザーがファイル整理をしたいタイミングで
    都度管理者が一覧を出力するのはお互いの手間がかかります。
    そのため、ユーザーが好きなタイミングでファイル整理ができるように各ユーザーにてフォルダとファイルのレポートが出力できるようにしてほしいです。

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12. Add further columns to Shared Links report

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report output and SHARED LINKS Report output (and USER ACTIVITY Report output) are merged to identify the Item owner login ID, the creator email address, creator ID (the ID of the user who last created the link)

    Currently the SHARED LINKS Report has the following columns:
    Item owner login
    Item ID
    Item name
    Path
    Shared item type
    Shared link status
    Shared Link Derived Status
    Shared link URL
    Custom URL
    Password set
    Created date
    Expiry
    Permissions

    To AVOID the necessity of running the USER ACTIVITY Report and BOX USERS Report, and AVOID the time-consuming task of vlookups and editing to merge the three reports, it is requested that the Shared Links Report has the following THREE additional columns:

    -Item owner login ID (the ID of the box account in which the link resides)
    -Creator email address (the email address of the LAST user to create the shared link)
    -Creator ID (the ID of the user who created the shared link most recently

    By doing so, not only can CLI Command line be used to edit/remove shared links (requires itemid, itemtype and as-user (item owner login ID), but also mailmerge to users who created the shared links can be created, together with personalised spreadsheets for each user

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report… more

    4 votes

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13. Enable Bulk Import of User Activity Report Schedule Settings via CSV

    In our company, we create dedicated folders for each project to manage personal information.
    For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
    Since this task needs to be performed regularly, we use the schedule feature of the report.

    Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
    Currently, with Box's reporting feature, it is not possible to batch configure these settings.
    As a result, a significant amount of effort is required to perform the initial setup of the report schedules.

    If a feature were implemented that allows importing the output conditions (filter settings) of the User Activity Report from a CSV file, we believe it would be possible to reduce this workload.
    The intended user experience is similar to the bulk addition of users.

    Reference: Adding Managed Users:
    https://support.box.com/hc/en-us/articles/360043691614-Adding-Managed-Users#:~:text=To%20add%20multiple%20managed%20users:

    [Example] The following information could be imported into Box via CSV:

    Columns: (Date, User Name, User Email, IP Address, Action, Affected, Affected ID, Size, Parent Folder, Details)
    Users or Groups (optional):
    Affected Folders and Files:
    Date Range:
    Action Types: (Enter the type of action you want to check)
    Save Report Filters (optional):
    Invite as Viewer (optional):
    Schedule Report (optional):
    Start Date:
    Repeat Every:
    End Date:

    ＜CSV 経由でユーザーアクティビティレポートのスケジュール設定を一括インポートする＞

    弊社では、個人情報管理のため、専用フォルダを案件毎に作成しています。
    その案件フォルダ毎にファイル管理に関するユーザーアクティビティレポートをエクスポートし、現場の各案件の点検者に連携しています。
    また、この作業は定期的に必要となるため、レポートをのスケジュール機能を利用しています。

    「対象のフォルダ」「共有先」「出力頻度」は案件ごとに異なるため、レポートのスケジュール設定をひとつずつ手作業で行わなければなりません。
    現状、Boxのレポート機能では、これらの設定を一括で行うことができません。
    そのため、レポートのスケジュールを初期設定するのにかなりの工数を取られています。

    ユーザーアクティビティレポートの出力条件(フィルタ設定)をCSVファイルから取り込めるような機能が実装されれば、工数を削減可能と考えます。
    ※ユーザーの一括追加時の操作感をイメージしています。

    参考：管理対象ユーザーの追加
    https://support.box.com/hc/ja/articles/360043691614-%E7%AE%A1%E7%90%86%E5%AF%BE%E8%B1%A1%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%81%AE%E8%BF%BD%E5%8A%A0#:~:text=%E8%A4%87%E6%95%B0%E3%81%AE%E7%AE%A1%E7%90%86%E5%AF%BE%E8%B1%A1%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%99%E3%82%8B%E3%81%AB%E3%81%AF%E3%80%81%E6%AC%A1%E3%81%AE%E6%89%8B%E9%A0%86%E3%81%AB%E5%BE%93%E3%81%84%E3%81%BE%E3%81%99%E3%80%82

    【例】以下情報をCSVでBoxに取り込み可能
    ・列：(日付,ユーザー名,ユーザーのメールアドレス,IPアドレス,操作,対象,影響を受けるID,サイズ,親フォルダ,詳細)
    ・ユーザーまたはグループ (省略可)：
    ・対象のフォルダとファイル：
    ・日付範囲：
    ・操作の種類：(確認したい操作の種類の名称を入力)
    ・レポートフィルタを保存 (省略可)：
    ・ビューアーとして招待 (省略可)：
    ・レポートのスケジュール設定(省略可)：
    ・開始日：
    ・繰り返す間隔：
    ・終了日：

    In our company, we create dedicated folders for each project to manage personal information.
    For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
    Since this task needs to be performed regularly, we use the schedule feature of the report.

    Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
    Currently, with Box's reporting feature, it is not possible to batch configure these… more

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14. Add Annotation and Task details to User Activity Report

    Currently the UAT does not include details about the actual text a user entered into a task or annotation (but does for comments). As the system allows those fields to be edited and/or deleted we must also now show those details so we know what was edited or deleted.

    2 votes

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15. Metadata Report

    Can we get a report that lists all the metadata values entered into a template for a folder or file. I have users that need reports of the values entered in their metadata templates to validate files and folders have the correct metadata.

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16. Shared Links Report Enhancement - Report from a specified folder and below

    I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.

    We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report. It will take forever and contain way more information than we care to report on. When I want to report on a folder structure of a few hundred folders with a few thousand files, it doesn't make sense to run the report for this user who owns millions of files and folders.

    I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.

    We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report.… more

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17. User Activity Report needs ADDITIONAL default date filters

    To enable co-admins to schedule regular reports, additional default date filters are needed in the User Activity Report Date range selection. "Last 3 months", "Last 6 months" and "Year to date" would enable reports to be scheduled, rather than having to run the report manually because a Custom Range has to be selected for these periods

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    6 votes

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18. Folders and Files Report Filtering Settings

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

    　example:
    　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望：
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

    　例：
    　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット：
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。
    また、出力されたレポートを加工する必要がないため、業務の効率化が見込めます。

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

    　example:
    　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望：
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

    　例：
    　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット：
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。… more

    4 votes

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19. admin reports free version

    Is there a way to review whether an invited collaborator has downloaded anything from the shared folder? I have a collaborator that is fearful that his access may have been hacked and we are trying to figure out if anyone tried to download any files from the shared folder. I have the free version so I'm not sure if I have any reporting tools.

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. Generate list of user AI queries in Box Hubs

    I'd like Box Hubs Owners to be able to view the list of AI queries that users make. This would allow them to curate the content to ensure it meets the needs of the users

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