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  1. 4 votes
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    2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve performance of Legal Holds i.e. processing time for adding custodians to a hold

    It can take up to 5 days to add 50 custodians to a legal hold. We have also been told not to add more than 50 custodians at a time to a legal hold so we can more easily track any errors (shown if the hold moves to the releasing state without being released!) We can have up to 25k custodians per year to add to Legal Holds so the backlog is becoming unmanageable and we are not happy with the performance of our product at scale.

    2 votes
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    delivered  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Support new High Efficiency Image Format (HEIF) in Box Preview (Desktop/Mobile)

    In iOS 11 Apple has changed the default camera image format from JPEG to HEIF. So, if you have an iPhone 7/8 your photos are now in a .heic files and not .jpg. If you try to upload a HEIC file to Box you will not be able to preview the file. Same goes for mobile. We want the ability to preview these images in Box

    19 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Legal Hold Report Improvement: Owner field, etc.

    We want to define LH collections based on whether the user owns content or not. This isn't easily doable (without checking each file via script/additional API calls or manually).

    Further, we don't want to collect the same file twice, which is easy to do the way the report is done today.

    Users under LH with like collaborations show up as duplicate entries in the report.

    Fileid and fileversionid come out as:
    1.44546E+11

    Should be:
    144545587312

    2 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Make Current" and "Remove" action options on version history should be removed for certain permission levels

    Certain options show up in the Version History modal even though clicking them leads to a generic red "Server Error" banner (since they don't have permissions to do it). This leads to user confusion - why is there an error? Why is this action even here if I shouldn't be allowed to do it?

    Observed behavior (reproduced from user):

    Viewer Uploader
    -can currently see all three options (Download, Make Current, Remove)
    -"Remove" option gives a Server Error (option should just be removed entirely)

    Viewer
    -can currently see all three options
    -"Make Current" or "Remove" options give Server Errors (options should…

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  Brad Monroe responded

    I’m happy to report that we have now launched this improvement to the Version History pop-up experience.

  6. API currently doesn't expose email addresses of non-Box uploaders who upload via email

    Specifically in the context of uploading via email.

    API currently does show emails of uploaders that are Box users, whether in enterprise or not. It does not show emails of uploaders that are not Box users (name shows as "Unknown User".

    Webapp shows names for Box users, email addresses for non-Box users. It seems odd that the webapp would expose the email address but the API doesn't.

    1 vote
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    0 comments  ·  Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    delivered  ·  0 comments  ·  Zones & Multizones  ·  Flag idea as inappropriate…  ·  Admin →
  8. 3 votes
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    0 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
  9. 10 votes
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    delivered  ·  1 comment  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
  10. Set Classification at a folder level and have files inherit that Classification

    Folder level Classification - ability to assign a classification at the folder level so that any file that hits the folder or sub-folders will inherit that classification.

    48 votes
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    delivered  ·  5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. 18 votes
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    7 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  katiele responded

    We released an improvement to the Groups UI to allow the full group and folder names to be displayed. Long group and folder names will now wrap to subsequent lines so you will not have to hover over each group or folder name to view the full name.

  12. Color code folders when selecting a destination folder

    Right now when you select a destination folder as the last step it doesn't color code external folders (grey) so the end user could accidentally send the document in another instance.

    4 votes
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    0 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  Jenica responded

    We are moving to the Box file picker, so this should be addressed in that.

  13. Seamless login for Box Drive in non-persistent VDI environments

    Users have to log in to the Box apps (Box Drive, Box Notes, etc.) each time, as the user profile info is blown away from the non-persistent VDU environment after logoff. This results in a very poor user experience. They'd like to leverage embedded windows authentication if possible but are open to other ideas.

    9 votes
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    1 comment  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  14. Drag and Drop behavior to and from Box Drive

    The current behavior of dragging and dropping content between Box Drive and the local desktop is a "move" action on Windows, and a "copy" action on Mac. A "copy" action may be more intuitive, and will be similar to the behavior when dragging to and from the web app.Performing a "copy" action would also be better for retaining the original file in case of any issues.

    10 votes
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    delivered  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    0 comments  ·  Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve search and filtering in Templates view

    We have many many templates and it's hard to find my own! It would be most beneficial to include some sort of "metadata search" - like search by owner, in fact (most obvious use case).

    2 votes
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    0 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  Jenica responded

    Released the revamp of the templates page so that you can find the template you own easier. We will do more searching and filtering later in the year. If that is as important, please submit a new ticket! Thank you!

  17. Dynamic installation of Box Drive

    I was tasked with making the Box Drive installer available for deployment via the Jamf Casper Suite on macOS. Software deployment policies from Casper run as the Unix root user - not the logged in human user - so any user folder modifications during the package install will be made to the root user's home folder. On macOS, the root home folder is located outside of /Users, hidden away at /private/var/root. However, after the Casper deployment policy runs, a new root folder is found in the Users folder where it doesn't belong. That root folder doesn't belong there and could…

    9 votes
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    delivered  ·  0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  18. Upload Widget - Make the Upload Widget Function Like a File Request with URL for Sharing

    Allow users to do a 'File Request' where they are able to send a link to a person who can then upload a file/content without the person needing a Box account.

    19 votes
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    delivered  ·  3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow customers to plugin their own AI instances to Box

    Customer is asking if they could plug-in their own AI instance in to box to analyze content that lives in Box.They would like to swap Box's AI instance with their own AI instance. This will allow customers to use their own trained AI instance to analyze content in Box.

    3 votes
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    0 comments  ·  Box Skills  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great suggestion and is possible today via the Box Skills Kit. Customers can build a Box Custom Skill (in beta today) using their own ML/AI instance. We are investigating ways to make it even easier for customers to bring their own ML to Box down the road.

  20. Change messaging when the target for a data move is invalid

    When data is attempted to be moved to an account that is inactive, the error says "something went wrong. User requests that the error say more about why the transfer cannot occur.

    1 vote
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    delivered  ·  0 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
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