Allow Export / Download of all 'Held' Content in a Legal Hold via UI (aka Add an 'Export Content' Button)
There are already exposed API endpoints for customers to programmatically export/download all content that's being held as part of a Legal Hold Policy - https://docs.box.com/reference#legal-holds-object, but some customers don't have development resources and would prefer for this functionality to be simply exposed as an 'Export Content' button on the Legal Hold Policy UI itself.26 votes
We're pleased to announce that legal hold exports will be generally available in FY23 Q3 (September timeframe). This will include exporting items from trash! Please be sure to contact myself or your CSM to learn more.
Sr. Product Manager
The inflexibility of current retention policies does not allow customers to meet all of their legal obligations. Currently, if a retention policy is placed on a document, it is not possible to permanently delete the document before the retention period is completed.
While these retention policies settings may work (and are required) for FINRA compliance, they cannot be used for all use cases. For example, if an organization reaches a legal settlement, and part of the settlement is the destruction of certain content (either one user's content or content specific to the case), this request cannot be completed.18 votes
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