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183 results found

  1. Auto-add 'cc' email addresses

    Automation -- cc-ing an email address so the signed doc will go to the group email or the cc'd email addresses.
    It can be done manually at the moment. However, it would be good to set up in the back end, so the signed document will not go only to me, but it will go to the "cc'd" email address as well.
    Thank you

    1 vote

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  2. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    2 votes

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  3. Ability to use HTML tags in the email signature field of the system.

    Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
    The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".

    (Japanese)
    「システムのメール署名欄にHTMLタグを利用できるようにしたい」

    【管理コンソール>Enterprise設定>システムのメール署名】にHTMLタグを利用できるようにしてください。
    太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。

    5 votes

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  4. Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time

    It would be great if we could change multiple External Users' email notification settings at the same time.

    1 vote

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  5. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  6. A dedicated notifications page to allow viewing of past notifications

    I would like a page where all notifications live historically. Right now I am forced to use a small dropdown which is clumsy and not searchable.

    I use notifications to find files that I was added to in the past but not recently enough to appear on recents page.

    the ipad app has a page similar to what I am talking about except it doesnt go back far enough

    3 votes

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  7. administrator notification

    Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.

    1 vote

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  8. Account based folder notification settings

    We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.

    Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.

    1 vote

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  9. Notification text update

    Remove images from notifications and limit text size to no more than 12 point. Current images and excessively large text make previewing of notifications impossible.

    1 vote

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  10. Turn off document update and refresh notification

    When a document is uploaded, a semi-permanent notification box appears in Box, preventing me from opening another document or doing anything else in Box. My only options are to click the options in the notification or to use one of my browser's navigation options (back, refresh, etc.). The extra clicks really slows down my workflow when I am updating and working on multiple documents in one folder.

    Please allow us to turn off these updated document notifications.

    1 vote

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  11. RELAY Notifications

    Relay can alert on new collaborators to a folder. Relay cannot distinguish external vs managed user. It would be a plus if on certain folders you can choose to ignore if the collaborator is a managed user. So only alerts for external collaborators get sent.

    2 votes

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  12. Ability to search notifications

    Ability to search notifications (from a particular use, for words containing, etc)

    2 votes

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  13. Notifications not sent when Viewer downloads watermarked file

    Notifications do not get sent when a Viewer downloads a watermarked file.

    I understand that the notification engine is getting replaced/upgraded, and I hope this gets fixed in the next generation.

    This function is important to Enterprise users trying to keep track of downloads by low-permissions users.

    1 vote

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  14. Downloading from a Shared Link has a confusing UX message (Modal)

    The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.

    Our IT department receives multiple tickets from confused users.

    1 vote

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  15. disable task email

    I would like to have an option to receive the Task related email only when something wrong happen.

    2 votes

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  16. Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back em-

    Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back email for those that reply to the no-reply email.

    4 votes

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  17. Ability to customize the notification emails sent from Relay

    We would like to incorporate this into Relay as a review and tracing task by forcing notifications to specific people or groups.

    It is difficult to do the above with the current e-mails being sent.
    It can't be reached with a single click because there is no file name or link to the trigger folder in the email only.
    Therefore, we would like to see the following improvements.

    [About the image]
    ・It could be mistaken for spam.
    ・Most of the mail body is occupied by images, making it difficult to read fixed messages.
    At the very least, We would like…

    24 votes

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  18. Reduce the number of hyperlinks in New Share Email Notifications sent to 3rd parties, to reduce likelihood of emails going to Spam

    A number of times, when a Box folder has been shared to someone outside our organisation, the end-user does not appear to receive the email notification. Only later is it discovered in their Email Spam folder.

    It is noted that there are a large number of hyperlinks in these emails.

    Can developers reduce the quantity of hyperlinks in the emails (other than the link to the new share), to reduce the likelihood that the email goes to Spam

    4 votes

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  19. Include owner of the relevant file in the notification e-mail when the collaboration is terminated.

    Currently, the following information is included in notification e-mails when a collaboration is canceled. 
    "There is one collaborator to be removed-[name] - [folder name] - [date to be removed]."

    The current notification email has no information about who the collaborator is.
    Please include the owner's information in the notification email so that we can contact the owner.

    3 votes

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  20. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    3 votes

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