Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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  1. Don't files separately from directories.

    Currently a click on the "Updated" column will sort the contents of a directory by the updated date, except all folders are listed first followed by files, rather than a complete sort of both. This is frustrating and unexpected. Please just sort the entries, regardless of file or folder, so items show up where they are expected and are easier to find.

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  2. My folder has disappeared on 25th Feb

    For some reason my folder called "NewCo spin-off" has disappeared on 25th of Feb. I talked with IBM support for 2 hours, the girl said that she will raise a ticket but she didn't. Below is the chat. Can you please investigate this issue - why did it happen? People were using it and all of them ask me where the data is.

    Advisor [Kathlyn]
    Hi, thanks for contacting Win10 support in Beijing, This is Kathlyn, Please allow me few moments to read over your inquiry and create a support ticket for you.
    11:00:12 AM
    Tatiana.Gonchar@ibm.com
    Hello, Kathlyn. I was
    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  3. Folder Setting Limitations - Box Drive

    We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.

    When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have…

    2 votes

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    1 comment  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  4. My Mac will not show JPG or PDF thumbnails

    I am using Box Drive instead of Box Sync. Now I cannot see thumbnails of JPG's and PDF's and it is very frustrating for my work.

    2 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  5. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remove folder from desktop

    I would like to be able to not have the Box folder sitting on my desktop and only sit in the Finder's sidebar, along with GSuite, or Creative Cloud for example.

    The reason for this is: 1 it adds clutter to the desktop. 2 on Macs, having folders and files, especially big files there, actually will slow down the performance of the computer. Not many people realize this. The items on the desktop are constantly being pinged by the computer using resources.

    6 votes

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    3 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  7. Clear Recent Files

    Allow the users to clear the recent files section

    4 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  8. Warning/Prompt before deleting items in Box Drive

    This is to avoid users accidentally deleting content in Box Drive. Users sometimes delete items unintentionally and it's too late for them when they receive email notifications.

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  9. Box Drive: Display pop up warning when content is moved to external folder

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know the item ownership will be changed to external user, when moved to external folder. (also to prevent accidental moves)

    Change Item Owner
    By moving this item you will be transferring ownership to John Doe (john.doe@boxsample1[.]com) at Box Sample1 Company. In some cases, you may not be able to undo this action based on restrictions in the destination location.

    18 votes

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    2 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  10. Manually update on box drive

    Customer wants 'Manually update' function on Box Drive.
    Box Drive is often delay to update but they wants to update box drive as soon as possible.
    Could you please implement?

    2 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add file path to macOS Box Drive search function

    Since macOS Finder will not search Box Drive by filename correctly, the only real way to search for files is using Box Drives built-in search function. This will successfully find a file, but it does not show you the path in the folder tree. Could you please add the containing folder and path in the search results box? Ideally the user would also be able to open a finder window directly to that containing folder directly from a click in the search results box.

    Thanks!
    --Richard

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change Box Drive Storage Location

    I want to be able to move the storage location of Box Drive to something other than the C drive. The space is limiting. Most days accessing data from Box is not an issue but on days the internet goes down at the office or there is a power outage all work comes to a halt without access to files. I can't make all of my files available offline with Box Drive storing to the C drive. It would be nice to be able to have all of my files available in case of unforeseen circumstances. I would also be…

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  14. differentiate owner in "windows explorer"

    no way to differentiate folders I own and folders shared with me using box drive with windows explorer interface

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  15. Box Drive: Change cache location

    It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:

    240 votes

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    under consideration  ·  84 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  16. I really wish Box notified a person when they close a locked document, like "Hey, did you want to keep that file locked?"

    I really wish Box notified a person when they close a locked document, like "Hey, did you want to keep that file locked?"

    2 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  17. Box Drive Integration with Windows Information Protection

    Some users want to protect all or part of the folders on Box Drive with Windows Information Protection (WIP) as a corporate area, but Box Drive do not currently have direct integration.
    So, they want to be able to cooperate Box Drive and WIP.

    5 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  18. Taskbar icon overlay for Box Drive to indicate if there are any "Problem Items"

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give them…

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add verification question when moving files in Box Drive using File Explorer

    In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.

    A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.

    2 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  20. Using folder hierarchy to reduce number of shared folders

    It would be great if Box could group by the parent folder if a user is shared more folders from the same parent folder example if i had the following folders

    • Projects -> Project A -> Project B -> Project C

    If I shared Project A and Project C with a user, it would be better if they saw the following

    • Projects -> Project A -> Project C

    However if i just share Project A then they would only see this.

    This would save having a huge number of folders in the Root of each users account.

    Thanks

    1 vote

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
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