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8121 results found

  1. ELIMINATE the display message " We're sorry, this file type is not currently supported" " as it terrifies our customers

    Display message "We're sorry, this file type is not currently supported" scares our customers on the download shared link page. They think it is an ERROR and will not download the .ISO or other file that cannot be PREVIEWED. Make the message SPECIFIC to PREVIEW:
    "Preview not available for this file type, click Download to continue"
    or just
    "Preview not available for this file type"

    Saying it is UNSUPPORTED means too many bad things. If this is not fixed, we will leave BOX. Seriously.

    3 votes

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    not planned  ·  Stephanie Zhang responded

    Interesting feature request! However, we’re not able to prioritize it at this time due to competing priorities.

  2. Allow users to limit simultaneous uploads

    We would like to control the number of uploads that upload simultaneously (ie ability to limit to 1). The belief is that, if files are uploading 5 at a time, and they fail 80% of the way through upload, you have to start again, whereas if it was uploading 1 at a time, and worked its way through 80 percent of the queue, less files would need to be retried

    4 votes

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  3. extract a list of documents/location for the content structure

    it would be great to be able to extract a list of documents/location for the content structure to support migration, organization and due diligence!

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  4. Combine Feed with Notifications and Recents to make one seamless experience

    If you could combine feed with notifications + recents into one screen. Our users find that they’re often switching back in forth between the screens; if you could have a screen with three columns including all of these items and have a way to sort them, scroll them – that would be one experience and save time flipping between pages.

    3 votes

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  5. 2 votes

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    1 comment  ·  Web App  ·  Admin →
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  6. Update "Box login from..." email notification

    When I access Box from a new browser or device, I get "Box Login from...." email notification from Box.

    Within the email body, it said "You can manage your login activity list from the Security tab and your notifications from the Notifications tab of your Account Settings." but there is no "Notifications" tab under user Account settings.

    Instead there is a "Sharing" tab under which there is a section for "General Emails and Notifications". Could you please fix the wording with in the email notification body to reflect the correct tab and section. It helps the end users to get…

    2 votes

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  7. Ability to create custom portal page

    We'd like the ability within Box to create a custom portal page that external collaborators could use to view and collaborate on files with us.

    3 votes

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  8. Password reset process is cumbersome

    Even with the understanding that my specific situation might add a few steps, it is significantly longer and more involved than the analogous process for any other product, tool, or service that I use. I have described the steps that I have to go through and would encourage the Box Developers and UX Teams to consider a more seamless way to do this in some future release.

    Reset Password – Box Drive
    Key:
    - = optional step, performed for positive validation that the new password was accepted
    + = step that is specific to my setup

    1. At Windows/Domain login, notification…
    3 votes

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    0 comments  ·  Security  ·  Admin →
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  9. Add configurable governance alerting

    Add configurable alerting in an effort to preventing directory and permission sprawl or detecting anomalous access

    At this point we may require additional products or custom development to address this problem.

    An example of a real world problem is if Jane has two box accounts one managed by the firm and the second a personal account, there is nothing to prevent or alert us if Jane copies enmasse company property

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  10. Add configuration to specify a folders data center

    Add the ability to allow files to be stored across multiple data centers. We have multiple offices around the world being able to locate the files closer to where they are needed will address our performance & availability concerns.

    This should be configurable by folder and inherited to the sub folders.

    2 votes

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  11. Only allow submission of an invite form if the custom text length is acceptable

    Regarding the new 254 character limit on custom messages in collaborator invites:

    If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

    If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

    Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

    The current user…

    2 votes

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  12. List of folders with overridden email notifications

    Many users choose to override the default email notifications for certain box folders but then forget which folders they chose the override setting. It would be nice under the Notifications section to list which folders the user has chosen to override email notification settings.

    1 vote

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  13. 409

    On a 409 Name Conflict exception, the response does not contain the ID of the group in conflict, requiring the use of another API call to get the ID of the group with that name. Typically we recommend trying to find the group first, if the group is likely to have been created, but in the instance it is not, then 2 calls are, once again, necessary.

    We have also seen instances where the group name search is not returning a valid result, and the logic can never find, nor create the group, causing a critical failure in the logic.

    3 votes

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  14. PLEASE bring back the pre-selected Share link

    PLEASE re-add the pre-selected text highlighting to the Share popup box weblink.

    Previously in Box, when you tapped the "share" button it brought up a highlighted, pre-selected web link that could simply be copied (Ctl-C) and pasted. You did not need to select this link, it was already highlighted for you, all you had to do was click Ctl-C (go to email), then Ctl-P to paste the link.

    Since the update, you can set so that the link appears, but this link is no longer pre- selected – you have to physically go to that link and select it with…

    2 votes

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  15. Disable preview mode when opening Office 365 files

    Preview mode is an extra step that is confusing our technically challenged and upper management. Believe it or not, they come across this roadblock (as it is perceived) and get turned off by Box, thereby defaulting back to opening locally.

    6 votes

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  16. Ensure language change in Box.com also displays in applications, especially in dialog boxes, warnings and in the Box group on the Ribbon.

    When I change the display language in Box.com to French, for example, the dialog boxes for Box in the apps (e.g., Word, Outlook etc.) are still in English. Any info or error messages in English, not in French. A good example is the attachment message that pops up asking if you want to save the attachment to Box and attach the file. Also the Box group in the ribbon is still in English, and the tool tips there are also in English.

    3 votes

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  17. Display error when Box Drive icons do not appear

    Create error message for users to notify them when their icons are not showing for Box Drive.

    3 votes

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    1 comment  ·  Desktop  ·  Admin →
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  18. Apply a custom support email address (i.e. support@mycompany.com)

    Apply custom email address (i.e. distribution list), rather than defaulting to the Box Admin's personal email address in error messages. This is most prevalent in our organization when users attempt to use apps that are disabled by our policy.

    The resulting error message is

    "This application cannot be used because it is not allowed by your Box Administrator."

    "If you have any questions, please contact your administrator at John.Smith@mycompany.com"

    For large organizations, with global offices, and as an enterprise-class application, Box should provide the ability to have a distribution list email address rather than an individual (ex. support@mycompany.com)

    1 vote

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  19. Limit large files to desktop viewing only

    Really large files should not be shown on mobile device and so we'd like to inhibit people from being able to see it.

    Large files 100+ Gig, ‘rushes’ from ad shoots moved in disk, genomics files at academia,… must solve user experience issue with mobile/web – we want to be able to classify that content as desktop only.

    5 votes

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    0 comments  ·  Mobile  ·  Admin →
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  20. Create a view of files or folders with unsupported names

    Currently: If a file has an unsupported name, it will be listed in Box Drive or Box Sync without their path name. Users will have to manually search for the file which is not feasible if they have thousands of files with unsupported names.

    Desired: Create a view of files or folders with unsupported search names in the Box web app to make it easy to rename and removes the process of having to manually search for them.

    Nice to Have: Have a button, when clicked, expands to reveal the full path of files or folders with unsupported names

    5 votes

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