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8175 results found

  1. Password reset process is cumbersome

    Even with the understanding that my specific situation might add a few steps, it is significantly longer and more involved than the analogous process for any other product, tool, or service that I use. I have described the steps that I have to go through and would encourage the Box Developers and UX Teams to consider a more seamless way to do this in some future release.

    Reset Password – Box Drive
    Key:
    - = optional step, performed for positive validation that the new password was accepted
    + = step that is specific to my setup

    1. At Windows/Domain login, notification…
    3 votes

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    0 comments  ·  Security  ·  Admin →
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  2. Add configurable governance alerting

    Add configurable alerting in an effort to preventing directory and permission sprawl or detecting anomalous access

    At this point we may require additional products or custom development to address this problem.

    An example of a real world problem is if Jane has two box accounts one managed by the firm and the second a personal account, there is nothing to prevent or alert us if Jane copies enmasse company property

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  3. Add configuration to specify a folders data center

    Add the ability to allow files to be stored across multiple data centers. We have multiple offices around the world being able to locate the files closer to where they are needed will address our performance & availability concerns.

    This should be configurable by folder and inherited to the sub folders.

    2 votes

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  4. Only allow submission of an invite form if the custom text length is acceptable

    Regarding the new 254 character limit on custom messages in collaborator invites:

    If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

    If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

    Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

    The current user…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  5. List of folders with overridden email notifications

    Many users choose to override the default email notifications for certain box folders but then forget which folders they chose the override setting. It would be nice under the Notifications section to list which folders the user has chosen to override email notification settings.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  6. 409

    On a 409 Name Conflict exception, the response does not contain the ID of the group in conflict, requiring the use of another API call to get the ID of the group with that name. Typically we recommend trying to find the group first, if the group is likely to have been created, but in the instance it is not, then 2 calls are, once again, necessary.

    We have also seen instances where the group name search is not returning a valid result, and the logic can never find, nor create the group, causing a critical failure in the logic.

    3 votes

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  7. PLEASE bring back the pre-selected Share link

    PLEASE re-add the pre-selected text highlighting to the Share popup box weblink.

    Previously in Box, when you tapped the "share" button it brought up a highlighted, pre-selected web link that could simply be copied (Ctl-C) and pasted. You did not need to select this link, it was already highlighted for you, all you had to do was click Ctl-C (go to email), then Ctl-P to paste the link.

    Since the update, you can set so that the link appears, but this link is no longer pre- selected – you have to physically go to that link and select it with…

    2 votes

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  8. Disable preview mode when opening Office 365 files

    Preview mode is an extra step that is confusing our technically challenged and upper management. Believe it or not, they come across this roadblock (as it is perceived) and get turned off by Box, thereby defaulting back to opening locally.

    6 votes

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    0 comments  ·  Web App  ·  Admin →
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  9. Ensure language change in Box.com also displays in applications, especially in dialog boxes, warnings and in the Box group on the Ribbon.

    When I change the display language in Box.com to French, for example, the dialog boxes for Box in the apps (e.g., Word, Outlook etc.) are still in English. Any info or error messages in English, not in French. A good example is the attachment message that pops up asking if you want to save the attachment to Box and attach the file. Also the Box group in the ribbon is still in English, and the tool tips there are also in English.

    3 votes

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  10. Display error when Box Drive icons do not appear

    Create error message for users to notify them when their icons are not showing for Box Drive.

    3 votes

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    1 comment  ·  Desktop  ·  Admin →
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  11. Apply a custom support email address (i.e. support@mycompany.com)

    Apply custom email address (i.e. distribution list), rather than defaulting to the Box Admin's personal email address in error messages. This is most prevalent in our organization when users attempt to use apps that are disabled by our policy.

    The resulting error message is

    "This application cannot be used because it is not allowed by your Box Administrator."

    "If you have any questions, please contact your administrator at John.Smith@mycompany.com"

    For large organizations, with global offices, and as an enterprise-class application, Box should provide the ability to have a distribution list email address rather than an individual (ex. support@mycompany.com)

    1 vote

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  12. Limit large files to desktop viewing only

    Really large files should not be shown on mobile device and so we'd like to inhibit people from being able to see it.

    Large files 100+ Gig, ‘rushes’ from ad shoots moved in disk, genomics files at academia,… must solve user experience issue with mobile/web – we want to be able to classify that content as desktop only.

    5 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. Create a view of files or folders with unsupported names

    Currently: If a file has an unsupported name, it will be listed in Box Drive or Box Sync without their path name. Users will have to manually search for the file which is not feasible if they have thousands of files with unsupported names.

    Desired: Create a view of files or folders with unsupported search names in the Box web app to make it easy to rename and removes the process of having to manually search for them.

    Nice to Have: Have a button, when clicked, expands to reveal the full path of files or folders with unsupported names

    5 votes

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    0 comments  ·  Web App  ·  Admin →
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  14. folder notification

    Notifications about folder activity for emails who are not collaborators in the folder.

    Use case: Our end users are not allowed to access cloud data sites on our corporate network per compliance regulations thus them not being added as a collaborators. I sync the folders down to our file servers and share them creating a two-way data sync between our end users and their clients who use the website. I’ve just been asked to supply alerts when a client performs activities in shared folders but can’t do so directly because I can’t add specific email addresses to the alerts.

    1 vote

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  15. Capabilities to upload SmartSheets.

    We use SmartSheets on a daily basis and would love it if BOX would have the capabilities to upload SmartSheets so that we are able to share with others users in BOX.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Casper EMM

    Add casper to emm.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  17. Is it possible to add a password to a folder or file that callaborators need to enter inorder to access the folder/files in box?

    Is it possible to add a password to a folder or file that callaborators need to enter inorder to access the folder/files in bo

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  18. Shared link in mobile browser does not download

    Following the download prompt from a shared link in a mobile browser takes you to a stream of the video AND DOES NOT download the video to your device.

    2 votes

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    not planned  ·  0 comments  ·  Mobile  ·  Admin →
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  19. Create Custom URL for shared links in Box Drive

    Right now a link can not be customized as the customer is used to when using the WebApp. Only “Copy Link” is available.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  20. List Box Drive supported OS by name

    Include the list of OS’s that are supported by name (i.e. Mojave, etc.)

    Transparency for every day language for IT, and allows for more effective upgrade/rollout of Drive.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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