Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10051 results found
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Box Drive Cloud Files: Selecting the Cache Storage
With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
Box Drive Cloud Files: Same folder as Box Drive
In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in…9 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
16 votes -
Multilingual support for BoxStatus
Hello Box Team,
I would like to suggest an improvement for the Box Status page.
As Box is a global service, it would be ideal if the Status page itself could support multiple languages and provide a more localized experience for customers around the world.
However, even if full localization is not currently planned, I would greatly appreciate an improvement to the way timestamps are displayed.
At present, incident updates and maintenance notifications are shown only in PDT/PST. For customers outside North America, this requires manual time conversion every time we review a status update. For example, users in Japan…
3 votes -
Allow a table in Box Forms
Allow a table in Box Forms to make entry easier for end users with copying and pasting
7 votes -
Ability to specify who will be notified when a password is changed.
As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。13 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。16 votes -
Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.（InJapanese）
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。4 votes -
Increase the Maximum Number of Actions per Box Automate Workflow
{English}
We would like to request an increase in the maximum number of actions that can be executed within a single Box Automate workflow.Currently, the limit is 200 actions per workflow execution. However, based on real customer business requirements, some workflows are reaching this limit and cannot be fully implemented within the current constraints.
Increasing the limit to approximately 2,000 actions would address these use cases and enable customers to automate larger-scale business processes without requiring complex workarounds or workflow redesign.
This request was submitted based on customer feedback.
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{Japanese}
Box Automateワークフローで一度に実行できるアクション数の上限拡張を希望します。現在、1回のワークフロー実行で利用できるアクション数は200に制限されています。しかし、実際の顧客業務要件を考慮すると、この上限に達してしまい、実現できないフローが存在します。
上限を2,000アクション程度まで拡張いただけると、このようなユースケースに対応でき、大規模な業務プロセスをワークアラウンドや複雑なフロー分割なしで実装できるようになります。
本要望は顧客からのフィードバックに基づくものです。
4 votes -
Box automate email notifications to non box emails
Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users
2 votes -
Allow separate collaboration and shared link controls for Box Automate and AI Home
Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.
Enterprise Settings > Content & Sharing > Additional Collaboration Configuration
Our organization would like to apply different sharing policies to Box Automate and AI Home.
Box Automate
・Allow workflows to be shared between managed users within our organization
・Prevent workflows from being shared with external users
AI Home
・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
・Prevent shared links from being created for…2 votes -
Regarding the time it takes for scheduled reports to be generated
Content: The Box support site mentions that report generation can take up to 12 hours.
Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.(日本語)
件名：スケジュールされたレポートが出力されるまでの時間について
内容：Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。30 votes -
I want to use the form trigger variables even outside of the [Request Signature] action.
Currently, when [Form Submitted] is used as the trigger in Box Automate, the [Request Signature] action can use variables from the form trigger. However, these variables cannot be used in other actions, such as [Task Action].
If form-trigger variables could be used in other actions as well, the range of automations that can be achieved with Box Automate would expand further, making it much more convenient. We kindly ask you to consider this enhancement.（日本語）
現在、Box Automateで [フォームを送信] をトリガーとした場合、[署名をリクエスト] アクションではフォームトリガーの変数を利用できます。しかし、[タスクアクション] など、その他のアクションではこれらの変数を利用できません。
他のアクションでもフォームトリガーの変数を利用できるようになると、Box Automateで実現できる自動化の幅がさらに広がり、大変便利になると考えています。ご検討をお願いいたします。2 votes -
Redesigning Box Drive to Be More Resilient Against Ransomware Attacks
Due to the nature of Box Drive, once a ransomware attack occurs, it is easy for the damage to spread laterally, and the reality is that some companies with specific security requirements are unable to adopt it.
Of course, certain countermeasures can be implemented through the adoption of Shield Pro, the purchase of third-party products, or restoration operations. However, all of these require additional costs, and companies are often unwilling to approve them.
Please reconsider the architecture so that the native Box Drive becomes more resilient against ransomware attacks.2 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
5 votes -
AI restriction in shield access policy
Shield Access Policy Settings to include the possibility to restrict the use of AI on content. That would prevent using AI on files containing PII, or other files including sensitive content in particular when using Box AI in Box Hubs.
19 votes -
Request for Hubs Version History Feature
Customer Pain Point & Concern:
Our customer is highly concerned about the risk of editors accidentally deleting or overwriting pages or sections within Hubs. Currently, there is no built-in version control or version history feature for Hubs (similar to what is available in Box Notes). As a workaround to prepare a backup plan, they are currently forced to take manual, regular backups by copying content, which has proven to be extremely tedious and inefficient.Requested Feature:
Version History for Hubs: A feature similar to Box Notes that allows users to view, restore, and revert to older versions of Hubs pages…
4 votes -
Allow admins to set AI Home as a homepage for all users
Allow administrators to configure AI Home as the default landing page for all users at enterprise level.
By making AI Home available immediately after users sign in, organizations can improve usability, increase AI feature adoption, and reduce the need for users to navigate to AI Home manually.
管理者が、ユーザーのサインイン後のデフォルトのランディングページとしてAI Homeをエンタープライズレベルで設定できるようにしてほしいです。
これにより、ユーザーはサインイン後すぐにAI Homeを利用できるため、ユーザーエクスペリエンスが向上します。また、ユーザーがAI Homeへ移動する手間がなくなり、AI機能をより簡単に見つけて活用できるようになるため、AI機能の利用促進にもつながります。
3 votes -
Show the date the classification label was applied for items uploaded by external users.
件名：外部ユーザーがアップロードしたアイテムに対して、分類ラベルが適用された日付を表示する
Regardless of whether the user checking the date the classification label was applied has the appropriate permissions, if the user who uploaded the item is an external user, the date the classification label was applied is not displayed.
It is inconvenient that this cannot be confirmed from the Box UI.
While it is possible to check the classification label application date in the User Activity Report, doing so requires an administrator or co-admin and can take time.
Please make the date the classification label was applied visible on the item details page for the relevant item.訳：
分類ラベルが適用された日を確認するユーザが適切な権限を付与されているか否かにかかわらず、アイテムをアップロードしたユーザが外部ユーザの場合、分類ラベルが適用された日付が表示されません。
Boxの画面で確認することができないのは不便です。…4 votes -
Security & Governance Risk Caused by Retained Collaborations After Folder Moves
To help prevent unintended external access to internal-only content and strengthen data governance, we would like to request a feature that either controls collaboration inheritance when folders are moved or restricts folder moves within designated folder hierarchies.
In the current Box environment, my understanding is that when a folder is moved, any collaborations directly assigned to that folder are retained.
This behavior may lead to situations where folders with different access policies become mixed within the same hierarchy. For example, a folder collaborated with external users could be moved into a directory intended exclusively for internal use. As a result,…
2 votes -
I want to save Copilot for Microsoft 365-generated content directly to Box
Currently, when I use Copilot’s generative AI features, the only default save destination is OneDrive—Box isn’t even an option. For those of us who live and breathe Box it would be fantastic if we could save Copilot-generated content directly to Box and keep everything in one place.
Right now, every time Copilot asks, “Save to OneDrive?” I feel like saying, “Nice try, Copilot, but my heart belongs to Box!” Please help us Box fans avoid this daily heartbreak and make Box a first-class citizen for Copilot saves. Thank you!
〈Copilot for Microsoft 365で生成したコンテンツを直接Boxに保存したい〉
現在、Copilotで生成AI機能を利用し作成したコンテンツの保存先は、OneDriveがデフォルトとなっており、Boxを選択することができません。
Boxでコンテンツを一元管理するため、Copilotで生成したコンテンツの保存先にBoxを追加してほしいです。23 votes
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