Onur Olmez

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  1. 81 votes
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    24 comments  ·  Help shape the future of Box » Security  ·  Flag idea as inappropriate…  ·  Admin →
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    Onur Olmez commented  · 

    Box recently suffered from a severe outage related to 2FA (which currently employs SMS-based tokens): https://status.box.com/incidents/qdzfdkkqrs26.

    For the reason, if cellular carriers make changes to their network or suffer an outage, this is completely out of Box's control and renders the 2FA service unusable, thus locking out customers who have it enabled on their accounts.

    Enabling TOTP-based 2FA (like using an app such as Authy) as an alternate method would help solve this issue in the future.

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  2. 1 vote
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    0 comments  ·  Help shape the future of Box » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 51 votes
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    on roadmap  ·  3 comments  ·  Help shape the future of Box » Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
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    Onur Olmez commented  · 

    Running exports of reports on the Box Admin Console takes a long time.

    When I click "Run" instead of "Export" for a report, I get the results almost immediately but the results are in a horrible format that are almost unable to share with my end-users.

    From the above, what I can understand is that Box in the backend places exported report requests in a large "queue" and pushes them out in batches. If a lot of customers happen to run reports at the same time, or if there is already a large buildup of reports in the queue, everyone has to wait longer.

    This is absolutely ridiculous. Many of these reports contain time critical info for auditing purposes and we can't afford to wait hours to get it or have to give up and call your support to beg them to get us the info quicker. If you can instantaneously display reports via the web gui, we as customers should expect to get the same exported report in less than 5 minutes, not hours.

    Don't tell me that I'm exporting a large amount of data and that's the reason why it's taking so long. I'm not and even if I was, then why does your web gui show the results immediately?

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  4. 4 votes
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    0 comments  ·  Help shape the future of Box » Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 2 votes
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    0 comments  ·  Help shape the future of Box » Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 18 votes
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    Microsoft API’s dont allow co-authoring and MSFT doesn’t plan to support it for Box. Please provide feedback to MSFT reps to enable co-authoring for partners such as Box

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    Onur Olmez commented  · 

    I feel that it would be more professional for Box to take ownership of this issue rather than requesting that customers reach out to Microsoft to provide this feedback / feature request. It is a serious usability issue with the entire portfolio of Box desktop apps.

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  7. 3 votes
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    0 comments  ·  Help shape the future of Box » Web App  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 39 votes
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    1 comment  ·  Help shape the future of Box » Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 4 votes
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