1 result found

1. Request for improvement of mail upload function

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the mail upload will be issued immediately and the setting will be saved, but if you make an operation by mistake, you cannot return to the original URL, so I would like you to improve it as follows.

   Working with the Mail Upload Feature in Current Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ It is applied immediately without pressing "Save Changes" in the upper right of the screen.

   Working with the Mail Upload Feature in Improved Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ This setting is not applied immediately and is saved when you click "Save Changes" in the upper right corner of the screen. A user who performs an operation by mistake can prevent the setting from being changed by not saving the setting change of the folder.

   [Request (3) Checking the change history of the mail upload function]
   I would like you to provide me with a way to check the log (who made what changes and when) when users change their mail upload settings for a specific folder. I can't find out who changed my mail upload settings at this time.

   [Request (4) Behavior when sending mail to a non-existent mail upload URL]
   If the user accidentally changes the URL for the mail upload, the previous URL is invalidated. If you send the mail upload function using the previous URL, the following mail will be sent from Box.

   Subject:
   Unable to process mail request

   Articles:
   Your attempt to email file (s) into 'a folder' was not successful.

   From this email, the user knows that the upload failed but does not know to which folder the upload failed. By including the information about the folder in this mail, the user can know which folder the mail upload failed, so please add that information.

   [Background to the Request for Improvement]
   ・Users upload faxes that arrive at the multifunction device as e-mail attachments to the fax folder of Box using the mail upload function.
   ・Since each user has to move or delete the uploaded files, the user who collaborated with Box's fax folder has been granted the rights of an editor.
   ・Each user is optionally configured to receive an email notification when a file is uploaded to the Box fax folder.

   By performing the above setting, the paper ejection of the fax is eliminated, and the PDF is directly ejected into the Box and the reception notification is received. Fax reception can be confirmed even on different floors and when teleworking, so printing costs are not incurred, loss is prevented, and there is no need to scan later.

   However, a user with Editor rights accidentally clicked "Allow uploads to this folder via email" in the folder settings and reissued the URL for the mail upload.

   As a result, files uploaded to the previous URL were lost. In addition, since it was not possible to check which folder and when the setting was changed in the report, etc., it took a lot of effort to identify the folder. This is how the request for improvement came about. We are currently taking measures by increasing backup methods.

   Please consider it in order to make it simple and safe.

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the… more

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