Anonymous
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We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.
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In order to clean my mess of files in different clouds I downloaded everything to merge and re-distribute files. Once I got all my files out of box I realized that not having even 1 file in my account the Storage Used is 3.1 GB of 50.0 GB.