Anonymous
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We are working on an improvement here that will correct these file/folder counts, dates within 24 hours and usually much faster, and plan to ship it later this year. This is the first of a few planned improvements.
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I have the same problem.
If it takes a long time to resolve, can you please add a button to the web screen that allows me to easily request "someone in Box support run their own homegrown script that rectifies the situation for the individual account" in a hurry.