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  1. Fix file/folder size, counts, dates and storage

    140 votes

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    26 comments  ·  Help shape the future of Box » Core & Technical Infrastructure  ·  Admin →
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    on roadmap  ·  Adminhadesara (Product Manager, Box) responded

    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I have the same problem.
    If it takes a long time to resolve, can you please add a button to the web screen that allows me to easily request "someone in Box support run their own homegrown script that rectifies the situation for the individual account" in a hurry.

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