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Ankush Gambhir

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  1. Fix file/folder size, counts, dates and storage

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    26 comments  ·  Help shape the future of Box » Core & Technical Infrastructure  ·  Admin →
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    on roadmap  ·  Adminhadesara (Product Manager, Box) responded

    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

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    Ankush Gambhir commented  · 

    We are also facing the similar issue where on home page it says more than 4000 files but in actual they are approx. 2300 files if we count manually in sub folders. Any idea by when it will be resolved? As it is something disastourous when doing the migrations as we cant keep on checking subfolders every-time for every folder.

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