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    29 comments  ·  Help shape the future of Box » Web App  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    As a user who utilizes Box to share files and folders with clients and colleagues it would be greatly beneficial to be able to readily obtain statistical reports regarding activity related to files and folders. I am specifically interested in activity metadata concerning who has accessed which file and further details concerning the type of access/action performed and the time of this action.

    Currently, in the Box web interface I can obtain the desired information on a per file basis by exporting access statistics via a report. However, I am unable to scale this up to export a similar report for all files and/or folders in my Box instance/environment. Further, I have been told by "Box Customer Success" that this functionality is not available and that I should contribute my use case to this thread in order to communicate a specific need for this functionality.

    I seek the functionality that will allow me as a user -- or an admin via the admin console -- to run a report that contains access stats regarding files and folders I have shared with other Box users or via links from the beginning of our use of Box to the present.

    Metadata shall, at least, include the following (or similar) fields:
    User Name
    User Email
    IP Address
    Date/Time (in UTC)
    Action (i.e., Preview, Edit, Comment, Download)
    Affected (file or folder name)
    Parent Folder (parent folder or folder hierarchy of the affected file or folder)

    If, as a user, I am able to export an access stats report on a per file basis, then why is it not possible for me to export an access stats report for either, a list of specific files, or all files in my Box instance/environment? It would seem that such a report could be run recursively for the access stats report for each file identified in a list.

    Failure to provide users and organizations with access to this information is cause for great concern because it doesn't allow for data audits regarding who is accessing which files and/or folders. This can easily result in information security issues such as data leaks whereas unintended parties are able to access data they should be locked out of. I think this feature is imperative in order to assure Box clients that data security is taken seriously and, further, to assure that Box clients can perform data audits as needed, with transparency and without any encumbrance.

    I implore you to take action by adding this feature/functionality to Box ASAP.

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