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317 results found

  1. Improve Installer UX: Update Branding + Tell User What to Do

    The Box Edit installer has 2 key issues today:

    1. It is old Box branding
    2. It doesn't actually tell the user what they need to do (which is to double-click the icon)

    Many other modern installers, including the Box Sync installer, at least have an arrow or additional guidance telling the user to 'drag here' or 'double click to start the installation'. Box Edit doesn't have either of these, which means users end up confused about what they actually need to do.

    REQUEST: On the Edit installer, tell the user what to do. Aka add text that says "Double click this…

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  2. 0 votes

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  3. Develop uninstaller app for Mac users

    The current process for uninstalling Box Drive on a Mac requires the user to manually remove a number of items through Terminal. This will be very intimidating to the majority of end users and will increase the need for support from Box.

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  4. Improve back button functionality after opening a file

    If the Back button was functional then users could go back along their File Tree

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    not planned  ·  lwang responded

    We are focused more on the Office native integration.

  8. Allow Auto-Provisioning from Box for Office App

    Currently, users who get Box for Office pushed to their computer (so they see the Box buttons in Outlook/Word/Excel/PowerPoint) but haven't gone to the Web App to auto-provision their account end up not being able to log into Box for Office as the Box for Office login flow does NOT support auto-provisioning.

    Request: Allow a user to auto-provision their account from any endpoint, including Box for Office.

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  9. Customize 'Download Box Edit' URL for Companies that Restrict Users from Installing Software

    We restrict user computers and do not allow end users to download software to their machines (even if that software installation does not require admin rights). As such, the 'download Box Edit' prompt in the Webapp when a user tries to use Box Edit for the first time (when Box Edit isn't previously installed) is very confusing as users will click 'download' but then the installation will fail.

    REQUEST: 'Customize' the 'Download Box Edit' button, including choosing a custom URL that the button points to (for example, 'we have an internal software download catalog - I want the 'download Box…

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  10. Support Kerberos Authentication for Macs (Box for Desktop)

    We require authentication for all traffic on our corporate networks/proxies.

    We leverage Kerberos and request full support of the Kerberos protocol for all calls made by Box for Desktop.

    Context: Currently, Box Sync supports Kerberos for the login flow (due to the Sync login page being an embedded WebKit browser which DOES support Kerberos), but Box Sync doesn't actually support Kerberos for its own network requests (that happen after the login flow).

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  11. 0 votes

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  12. 0 votes

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  13. 0 votes

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  15. Sync with lower than edit permissions

    The user would like to have viewer/uploaders be able to sync content.

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  17. Make Box Sync test proxy configuration using the domain that failed the request

    Currently if Box Sync fails a network call, it will check if it should be using a proxy by making requests to https://www.box.com and http://www.box.com regardless of the domain that failed the call.

    This is problematic for customers who have different proxy rules/servers setup for different Box domains.

    For example, if Box Sync is failing to download a new version from e3.boxcdn.net, it needs to check what proxy it should use for boxcdn.net and not box.com.

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