2633 results found

1. Unable to add a content to a Hub site due to folder settings and Enterprise settings

   When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
   this is due to the invite is limited at enterprise setting or folder setting as below.

   / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
   or
   /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

   This is bit strange because the user is editor, but it seems that adding a contents to a Hub is seen as invite collaborators.
   Could you reconsider this design?
   Could you think separate adding a content to a Hub and invite collaborators?

   When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
   this is due to the invite is limited at enterprise setting or folder setting as below.

   / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
   or
   /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

   This is bit strange because the user is editor, but it seems that… more

   32 votes

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   not planned  ·  2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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2. Auto Classification policy does not work when folders are copied or moved

   We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

   【Details】
   Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
   For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
   In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the label "TECHNICAL INFOMATION".
   On the other hand, moving a folder containing files with a .dwg extension does not change the classification label of the files in the folder. As a result, at least once, an external user can preview or download the file.

   This may be a behavior specification rather than a defect, but it is problematic behavior for business requirements.
   We would like to see a fix that would allow the automatic classification policy to work on folder-by-folder moves and copies and automatically change the restrictions on important files within a folder.

   (I accidentally deleted a previous Pulse with the same content, so I'm reposting it. Sorry for the inconvenience.)

   We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

   【Details】
   Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
   For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
   In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the… more

   32 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Unfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.

3. Box Drive performance improvement request when using VDI

   The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
   It was found that the delay was caused by a large number of disk I/Os.
   We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
   Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
   Please improve performance.

   (Japanese)
   「VDI利用時におけるBox Drive性能改善リクエスト」

   Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
   操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
   Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
   上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
   性能改善をお願いします。

   133 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Thanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments

4. Box Sign via Text / SMS

   Make it possible to send documents to be signed via text messages and other apps, such as WhatsApp, etc. Many of our clients don't have email addresses.

   53 votes

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   3 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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   not planned  ·  AdminRoman Shevtsov (Product Manager, Box) responded

   Box Sign via Text/SMS is not under consideration for the future 2024 roadmap due to other priorities and effort. 

   Please continue upvoting the request, we will review this request again next year. 

5. Folder Lock from Web UI

   Currently, Folder Lock can be configured only through API. We would like to be able to configure it on Web UI, e.g. Folder Settings.
   Folder Lock function is very useful, but not used widely. Probably it's because API is not very friendly for some users.

   84 votes

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   2 comments  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Because of the downstream impacts, we will not be solving this problem as requested. We will be looking at a more holistic approach to prevent unintended consequences of file operations.

6. Unify move and copy behavior between BoxDrive and the Web browser.

   There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
   In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
   However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
   Since there are many users who use BoxDrive as their main application, we would like to see the behavior unified with the web browser.

   (Japanese)
   ＜BoxDriveとWebブラウザで、移動・コピーの動作を統一させる＞
   BoxDriveとWebブラウザで、Boxの基本操作である「移動・コピー」の動作仕様が異なる（実際はアップロード・ダウンロードになる）ことによる弊害がある。
   特に、Shieldのアクセスポリシー・分類ラベルにて「移動とコピーをしても元のラベルが維持される」ことは、それを採用する大きな理由であるのに、BoxDriveではラベルは維持されず、セキュリティ強化・利用方法の統制につながらない。
   BoxDriveをメインとして利用しているユーザーが多数存在しているため、Webブラウザと動作を統一するようにしてほしい。

   There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
   In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
   However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
   Since there are many users who use BoxDrive as their main application, we would like to see the… more

   42 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   It's working as designed.

7. Selecting files on the Box UI

   I recently noticed a change in Box in the while you can select files. Before, you can click on a filename or multiple filenames and it would just be a selection. Now it seems to launch the file. If you want to select the file you have to click on the ballot box to the it’s right now. Our team much prefers the previous way before it was closer to how a desktop UI behaves.

   28 votes

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   not planned  ·  11 comments  ·  New UI  ·  Delete…  ·  Admin →
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8. Ability to save a sign request as a draft | draft sign request

   When preparing documents, there is no feature for draft-saving. This would be very helpful to have.

   18 votes

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   not planned  ·  4 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Using Box Sign for forms

   It would be helpful to leverage Box Sign to fill out forms. Currently, Box Sign does not allow for the Sign process to proceed unless a signature field is dropped into the document. We have a scenario where we wanted to have someone fill out text fields with various information as a step before a signature is placed. Perhaps a separate feature called Box Forms which allows those fields to be dropped in and populated onto a document before it gets to Sign?

   26 votes

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   not planned  ·  1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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10. Error notification about Relay Workflow

    Currently there is no way to know whether the relay workflow has failed or not.
    So when there is an error in a workflow, I would like to have admins and or the workflow owners to receive a notification to inform about the error.

    81 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Hello all,

    
    

    Thanks for requesting this feature. The product team reviewed this request and added to our backlog for consideration. We look to revisit this next year and once we start working on this, we will update the status. 

    
    

    Thanks,

    Nirmal

11. Box Sign - Add Notary | eNotary

    Add the ability to have a document notarized. The notary needs to be invited by a signer and should include standard notary fields. Please see equivalent feature in DocuSign for reference.

    26 votes

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    4 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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    not planned  ·  AdminRoman Shevtsov (Product Manager, Box) responded

    Thank you for upvoting this request.

    Currently Notary support is not planned for 2024, but it's being considered for 2025.

    Please continue upvoting the request so that the product team can take into account your feedback. 

12. Export Control (ITAR/EAR) support by Box Shield (Increase the maximum number of Shield Classifications & Applying a classification label to

    In the case of having global offices/teams, contents related to Export control are dispersed globally. However, the contents need to be in compliance for Export control.
    The following two enhancements work well for supporting ITAR/EAR with dispersed contents in one Box entity:
    1. Increase the maximum number of Shield Classifications - There is a limitation Classification (it's 25) now. To create combination label via country-base for ITAR/EAR, it requires a larger number of classifications.
    2. Applying a classification label to a specific group - this ability is required to support large number of Classification (above enhancement).

    22 votes

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    not planned  ·  0 comments  ·  Shield  ·  Delete…  ·  Admin →
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13. Remove MFA from certain 3rd party integrations

    Allow enterprise settings to remove MFA from certain 3rd party integrations so that our apps work more seamlessly with Box and don't require SMS codes to allow the 3rd party apps to save documents into Box.

    1 vote

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    not planned  ·  0 comments  ·  Box App Center  ·  Delete…  ·  Admin →
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14. Ability to filter on App Center

    The App Center really needs a filter for OS platform. I'm looking for a media player for Windows that can connect to Box, and almost everything I try is for iPhone, but there is no way to limit the search results to just Windows.

    2 votes

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    not planned  ·  0 comments  ·  Box App Center  ·  Delete…  ·  Admin →
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15. Daily scheduled report

    Include the option to schedule a report on a daily basis in addition to the existing weekly, monthly, and yearly frequencies.

    32 votes

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    not planned  ·  1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Add "Like" button to comments

    I would like to "like" comments on the preview so that is is easier to show that I have checked the comment without typing a new comment to say I have checked it.
    We are now getting more use to using reactions from Slack/Teams that it would be nice to react with a "like" or a thumbs up reaction.

    114 votes

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    2 comments  ·  Annotations  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    We are planning on adding the ability to resolve comments in the future, but do not have the ability to like comments as part of the roadmap.

    
    

    Please keep the feedback & use cases coming to help us prioritize this in the future!

17. Ability to combine PDFs within Box sign (rather than attaching multiple, single docs) for signature routing/approval.

    Ability to combine PDFs within Box sign (rather than attaching multiple, single docs) for signature routing/approval.

    5 votes

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    not planned  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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18. Box for Slack: Enable Admin to set the default value of instant permission on shared box files

    Would like to allow admins to set enterprise-wide default way the Box for Slack app automatically adjust permissions of shared files on Slack. Also it would be better if each users cannot change those default settings on Slack app.

    Box for slack integration allows users to automatically grant channel participants access to Box files shared in Slack.
    (https://support.box.com/hc/en-us/articles/10012306628755-Instant-permissions-on-shared-Box-files-in-Slack)

    Currently, each user can set default access (Inviting collaborators or creating a Shared Link) as they like, but admins cannot control the enterprise-wide default setting.
    However, if users set the default setting as invite collaborators and Slack integration invite collaborator automatically, this could cause inconsistencies with the operation of managing collaborator on the Box side.

    Would like to allow admins to set enterprise-wide default way the Box for Slack app automatically adjust permissions of shared files on Slack. Also it would be better if each users cannot change those default settings on Slack app.

    Box for slack integration allows users to automatically grant channel participants access to Box files shared in Slack.
    (https://support.box.com/hc/en-us/articles/10012306628755-Instant-permissions-on-shared-Box-files-in-Slack)

    Currently, each user can set default access (Inviting collaborators or creating a Shared Link) as they like, but admins cannot control the enterprise-wide default setting.
    However, if users set the default setting as invite collaborators and Slack integration invite collaborator… more

    3 votes

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    not planned  ·  0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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19. Box Sign for Mobile App

    Box signs should be available in Box mobile app as well.

    44 votes

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    not planned  ·  9 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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20. Enhance Metadata Search for Text field for Japanese language ("contains" instead of "exact match")

    Currently, texts in Metadata can only be searched by exact match especially for Japanese characters. We would like to see an improvement to make it "contains" search as it is available in the standard search.

    90 votes

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
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    not planned  ·  AdminTyan Hynes (Admin, Box) responded

    We are planning improvements to how we handle Japanese language queries but this work is not currently on the roadmap in the next 12 months. We will take this into consideration for the annual roadmap for next year.