Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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65 results found
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Filter the File and Folder Report
Filter by: User
Just folders (no files)
Just one folder (with its files)
Folders created in a certain timeframe
Wants the list of collaborators in that folder23 votes -
Group Admin - Customizable Permissions
Currently the Group Admin role is an all or nothing option, which, for some, provides far too many permissions (instant log in, etc.).
Just like Box has customizable co-admin roles, Group Admin permissions should be split out in the same way.
21 votesThis was delivered. Here’s a community article that describes how you can customize group admin permissions.
https://community.box.com/t5/How-to-Guides-for-Admins/Designating-Group-Admins/ta-p/221
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Collaborations Report: Add User Filter (same as Usage Logs)
Add ability to filter (like on Usage Logs) before running the report to avoid having to pull the report for all users (which takes quite a while as we know), then filter down in Excel.
Two Key Filter-able Options:
--Filter by Managed User
--Filter by Folder by choosing user -> choose folder OR by searching for folder nameThe Collaborations report is basically unusable as a large company due to the size of the report that's generated -- it's not scalable for us to have to pull the report for all users and filter down in Excel.
15 votes -
External Collaborator Reporting
Have the ability to export the list of external collaborators with the items they are collaborating on (which the external users tab already shows).
9 votesThis information already exists in the Collaboration report. This report lists collaborations (managed and external users) on folders owned by that enterprise. Collaboration type is also called out so you can tell if the user is managed, external or if they have access via a group.
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Export Users - Use standard storage metric in managed user export report
The "Storage Use" column in the Admin Console uses various metrics (B, KB, MB, GB, etc.), which prevents them from sorting to see which users have the most storage, least storage, etc.
8 votesThis was delivered on 3/28/19
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Job Manager - Show status of which report exports are 'in progress'/'generating'
Many times when admins export a report from the Admin Console, the report doesn't instantly post to the Box Reports folder, so the admin is stuck in a limbo of continually checking the Box Reports folder to see if the file has been uploaded yet.
Request: provide a 'Job Manager' status page that shows all reports that are currently being generated along with the option to subscribe to an email alert once the report has actually been generated.
7 votes -
Export Users - Add 'Email Aliases' Column (Allow Admins to Export/Report on Email Aliases)
If an admin wants to view users' email aliases (non-primary email addresses in Box), they must look at each user individually since there is no current export or reporting functionality that includes email aliases.
'Export Users' refers to the button located in Admin Console -> Users & Groups -> Managed Users.
7 votesA column for “Secondary Emails” which lists a user’s email aliases was added to the exported report for Managed Users in October 2018.
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0 votes
Reporting has accelerated with the launch of Newsroom. Contact Support with any issues.
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Truncated columns
Columns are truncated which makes difficult to select the events to reports again.
0 votesThis is available in the refreshed Admin Console.
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See full group name or folder name within admin console when assigning groups and folders to new user
Want to see full group or folder name when assigning them to new users. Sometimes shows part of it when hovering over it but based on naming conventions they need to see the full thing.
0 votesThis is addressed in the new Groups and Managed Users UI.
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0 votes
The Box Verified feature meets this need.
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0 votes
This feature was delivered in April: https://support.box.com/hc/en-us/articles/28823455800851-Box-adds-new-admin-controls-to-prevent-Managed-User-username-change
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Option to give co-admin billing tab
We would like to be able to give one of our co-admins access to the billing tab in the admin console w/o making them the primary admin.
0 votesYou can select the co-admin permission “View settings and apps for your company” and the co-admin will have access to the Account & Billing tab as well as Enterprise Settings
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Support Contact Info under Custom Setup
Support site URL only allows admins to input lowercase letters. The error message is generic and says 'Invalid URL format' which caused some confusion for the admin. Might be helpful to make this requirement more clear since uppercase letters were permitted in the old custom setup.
0 votesFixed!
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0 votes
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Update the Managed User Report with sortable date fields instead of text fields
The managed user report that is exportable from the managed users tab of the admin console shows date columns as text fields, which makes it impossible to sort by date.
0 votesWe delivered this in March 2019.
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0 votes
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0 votes
This is currently supported. https://developer.box.com/reference#get-all-users-in-an-enterprise
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Change Scope of 'Prevent users from changing primary email address' Setting to ALLOW SAML-Based Email Alias Promotion
Change Scope of 'Prevent users from changing primary email address' Setting to ALLOW SAML-Based Email Alias Promotion Even when 'Prevent...' Option is Checked
0 votes -
User management very slow at scale
Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.
Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account under 30 seconds total…
0 votesWe have rebuilt the Managed Users & External Users product areas in Admin Console. Let us know if your issues are resolved.
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