Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1158 results found
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Provide a safe way to re-verify already-registered domains
The only current self-service workaround is to delete and re-add a domain to trigger DNS verification. If the domain is already in active use, this carries a risk of operational disruption. We request a way to re-verify a registered domain without removing it, eliminating this risk.
This would allow admins to resolve verification issues more quickly and safely, without introducing unnecessary risk into the production environment.
(In Japanese / 日本語)
安全に登録済ドメインのDNS検証を行う方法を提供してほしい現在Box社依頼なしでできる対処法は、登録済のDNSを一旦削除→再登録によるDNS検証実施だが、そのドメインが既に利用されている場合、業務影響を及ぼす可能性があります。 そのようなリスクを伴わない方法でドメインを再検証できるようにしてほしいです。
これにより、管理者は本番環境に余計なリスクを持ち込まずに、検証上の問題をより早く安全に解消できるようになります。
17 votes -
Make it clear whether a registered domain has been DNS-verified
Unfortunately, domains specified at the time of tenant creation are not recognized as verified domains, and therefore all unmanaged users under that corporate domain may fail to appear as unmanaged users. On top of that, admins cannot distinguish this state from the Admin Console, which leaves us continuously exposed to the risk of free accounts. This is a very serious and disappointing limitation, so we would like this state to be clearly identifiable.
Requested enhancement:
- Clearly distinguish initially registered domains from DNS-verified domains in the Admin Console.
- If the required DNS verification has not been completed and unmanaged…17 votes -
Enable Device Trust for Co-Administrators as Well
Under the current specification, device trust is not applied to administrators and co-administrators to prevent them from being accidentally locked out of the management console.
Because co-administrators have higher privileges than regular users, they can freely access the console from personal PCs and other unmanaged devices, which raises concerns about the risk of information leakage.
From a security perspective, we would like to request the implementation of a feature that allows administrators to choose whether to apply device trust to co-administrators (“enable” or “disable”).件名：共同管理者に対してもデバイストラストを適用可能にする
内容：現状の仕様は、管理者・共同管理者は誤って管理コンソールからロックアウトされないために、デバイストラストが適用されません。
共同管理者は一般ユーザーより強い権限を持つため、私物PCなどから自由にアクセスできる状態となっており、情報漏えいリスクを懸念があります。
セキュリティの観点から、デバイストラストを共同管理者にも適用を"する" or "しない" の選択可能となる機能の実装を要望します。4 votes -
The ability to search by creator when searching workflows in the “Relay” section of the management console
The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
Searching by workflow creator improves work efficiency.管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
ワークフローの作成者単位で検索できることで作業の効率化が上がります。19 votes -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
3 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。16 votes -
I want to set separate sharing restrictions for AI Home and Box Automate in [Additional collaboration configuration].
Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant…3 votes -
Limit the amount of data a user can delete
There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.
〈ユーザーが削除できるデータ容量を制限する〉
Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。
30 votes -
Content Manager collaborator visibility when folders hidden for collaborators
As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
Utilizing the login-as user feature is not a…1 vote -
"RemoveMake Primary" should be "Remove/Make Primary"
When I tried to change my billing credit card, I fould the word "RemoveMake Primary" which is linked in blue. In clicking on the word several times, I found out that there are two links one is the link to remove and the other is to make primary. I think the word should be "Remove/Make Primary" in order to make those two functions distinct.
1 vote -
Delete developer app authorization in the Admin Console
It would be helpful to add the ability to delete (server) App Authorization without being required to contact support. Currently when in the Admin Console > Integrations > Platform Apps Manager > View > Delete App, it will pull up a message requiring Box Support to be contacted to remove the App Authorization. It would be nice to be able to do this without all the extra steps.
3 votes -
Add co-admin roles or templates
Add co-admin roles or templates. We have multiple groups who need co-admin access. Would be very helpful to have a role that is used to give permissions to an entire team. If a new permission is added, just update the main role\template and the entire team gets updated. Currently I have to go through each individual to change a permission for an entire team.
1 vote -
Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin
Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin depender de Google. En Configuración de cuenta → Autenticación aparece “No se ha creado ninguna contraseña”. Al seleccionar “Crear contraseña” aparece “Se ha producido un problema al cambiar la contraseña”. Ya hice el restablecimiento de contraseña mediante el enlace de Box, pero la cuenta sigue sin reconocer una contraseña y al iniciar sesión continúa redirigiéndome a Google. Necesito que habiliten/corrijan la contraseña de Box para esta cuenta.
1 vote -
Groups with external users: Allow external email addresses to be added to a group
Groups with external users: Allow external email addresses to be added to a group, making it easier to invite external agencies and grant them access to files. The goal would be to create a group for users from the same agency, including users with free Box accounts.
1 vote -
Request for a function that can determine whether an email address is registered in the Suppression List
If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
However, I don't know which email address was added to the suppression list.
Also, in the management of the suppression list, even if you delete it, it will come out again.
I would like to request a function that allows you to see the email address registered in the Suppression List.【In Japanese】
＜タイトル＞
抑制リストにメールアドレスが登録されているか判別できる機能の要望
＜本文＞
メールボックスの作成が完了する前にウェルカムメッセージが送信されると、無効なメールアドレスとして抑制リストに追加されてしまいます。
しかし、どのメールアドレスが抑制リストに追加されたかがわかりません。
また、抑制リストの管理では削除してもまた出てきてしまいます。
抑制リストに登録されているメールアドレスがわかる機能を要望します。23 votes -
Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page
Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.
9 votes -
Add ability to manage allow list in Box CLI
Please add the ability to manage the allow list via BOX CLI.
1 vote -
Remove the inifinite scroll on the manage allow list.
Please remove the inifinite scroll on the manage allow list feature. It is such a pain to find a domain to remove.
1 vote -
I would like the number of managed users to be displayed in real time.
Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.7 votes -
Enhance Box SSO to support metadata based certificate management
Requested Enhancement:
Support configuring a SAML Metadata URL instead of requiring static metadata uploads
Automatically retrieve and refresh metadata on a scheduled basis (at least every 24 hours)
Automatically trust both current and rollover signing certificates published in IdP metadata
Cache the last known valid metadata if the Metadata URL is temporarily unavailable
Provide administrator logging and notifications when metadata retrieval or processing failsBusiness Benefits:
Aligns with enterprise identity management best practices
Reduces manual administrative effort for certificate rotation
Minimizes the risk of authentication outages during certificate rollover
Supports compliance with increasingly shorter certificate lifecycles
Eliminates support dependency for…1 vote
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