66 results found

1. User management very slow at scale

   Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.

   Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account under 30 seconds total if possible.

   Ideally we do more than update user's accounts. In some cases we need to confirm an account is simply active and again this adds up.

   Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.

   Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account under 30 seconds total… more

   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   delivered  ·  kwarudkar responded

   We have rebuilt the Managed Users & External Users product areas in Admin Console. Let us know if your issues are resolved.

2. The ability to filter external users prior to exporting user reports
   7 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   delivered  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

3. Report on user events by end point
   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   delivered  ·  Nick Lee responded

   We track by service (API key). This functionality already exists in both the Usage Logs and enterprise events API. The information is currently in the Details column but we will be making that information more prominent in the new redesign.

4. Disable group admin's permission to create new users
   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   delivered  ·  AdminAnonymous (Product Director, or Executive, Box) responded

   This is addressed in the recent Team Leads / Group Admin release.

5. Increase character count in custom support link text box.
   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   delivered  ·  kwarudkar responded

   Shipped!

6. Include comment_id value with admin_log COMMENT_CREATE event
   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   delivered  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →