Currently, only the Admin can use the "Log in to user's account" function in the Admin Console > Content > Content Manager, in order to log in as a service account used by a custom app.
The Content Manager appears to be the only place where this functionality exists. It is very useful to be able to view a service account and its associated settings and content from a user perspective. I would like for Co-Admins to be able to do it as well, so that the privilege/burden doesn't fall to only one person in the organization.
Right now if a Co-Admin tries this, they are directed to their own user account, and not the service account.
I was directed to post this here by Box Support. Hopefully someone sees this.
Anonymous
Currently, only the Admin can use the "Log in to user's account" function in the Admin Console > Content > Content Manager, in order to log in as a service account used by a custom app.
The Content Manager appears to be the only place where this functionality exists. It is very useful to be able to view a service account and its associated settings and content from a user perspective. I would like for Co-Admins to be able to do it as well, so that the privilege/burden doesn't fall to only one person in the organization.
Right now if a Co-Admin tries this, they are directed to their own user account, and not the service account.
I was directed to post this here by Box Support. Hopefully someone sees this.