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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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6 results found

  1. Malware Scan - Record Scan Status

    Admins want the ability to check if a file has been scanned by Box Shield for malware

    30 votes

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    2 comments  ·  Shield  ·  Admin →
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  2. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    42 votes

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    2 comments  ·  Shield  ·  Admin →
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    False positives detections are a possibility with any malware detection tool. At Box, we want to make sure our customers have controls to manage alerts that are generated and stop any unnecessary noise. We have some additional detection filters for our malware detection rule on the proposed roadmap for this year.

  3. Shield alert to show more than 90 days

    Currently the Shield dashboard only show up to 90 days of alerts.
    I would like to have the option to have all of the past alert and be able to filter it by custom date filter.

    45 votes

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    7 comments  ·  Shield  ·  Admin →
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  4. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    38 votes

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    4 comments  ·  Shield  ·  Admin →
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  5. Shield Shared Links: Password Requirement

    Passwords for public links are wonderful, however, the capability to enforce all links (even those with internal or collaborator scope) would be beneficial for users and content security. If this password requirement could be tied to classifications as an access policy, that would make it increasingly difficult for negligent or malicious actions on Box content. Currently, we can only decrease the scope available for shared links, but by requiring a password, there will be additional adoption for Box and Shield, especially within highly regulated industries that require external or public distribution of content.

    50 votes

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    on roadmap  ·  5 comments  ·  Shield  ·  Admin →
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  6. Shield Alert - mark as resolved

    On the dashboard for Shield, you see a list of alerts generated through threat detection policies. We'd like to see the functionality where end users could mark an alert as seen and/or resolved so everyone who monitors the Shield alerts would know whether it's been resolved or open. This is similar to a ticketing system, but a simple notes body on the alert where someone could put an explanation of their response to the alert would greatly enhance visibility and drive better usability. Thanks!

    44 votes

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    5 comments  ·  Shield  ·  Admin →
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