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157 results found

  1. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    18 votes

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    0 comments  ·  Shield  ·  Admin →
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  2. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    25 votes

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    0 comments  ·  Shield  ·  Admin →
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  3. Export Control (ITAR/EAR) support by Box Shield (Increase the maximum number of Shield Classifications & Applying a classification label to

    In the case of having global offices/teams, contents related to Export control are dispersed globally. However, the contents need to be in compliance for Export control.
    The following two enhancements work well for supporting ITAR/EAR with dispersed contents in one Box entity:
    1. Increase the maximum number of Shield Classifications - There is a limitation Classification (it's 25) now. To create combination label via country-base for ITAR/EAR, it requires a larger number of classifications.
    2. Applying a classification label to a specific group - this ability is required to support large number of Classification (above enhancement).

    22 votes

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  4. in-progress label by MIP integration

    Users sometimes encounter issues that it takes a long time(hours) to apply classification labels by MIP integration. Can you add the status label of in-progress getting a MIP label?

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  5. Box Shield Delete Restriction Security Control

    Adding an additional Shield security control to restrict the ability of Editors to send content to Trash would be a great way to fill the gap between Viewer Uploader and Editor permissions. One of the primary use cases for Viewer Uploader is the ability to collaborate on content without being able to delete that content but in its current state, Viewer Uploaders are also restricted from other important collaborative features like inviting collaborators.

    18 votes

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    0 comments  ·  Shield  ·  Admin →
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  6. Anomalous Download Alerts for external users

    For the Anomalous Download Alerts, I would like it to apply to external users too so that if they are invited to our tenant's folder and they start downloading a lot I get an alert.

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Block file request via classification / access policy

    Currently there is no security control for access policies that allows to block file requests.
    We created a classification "external" with the security control "External Collaboration Restriction". However it is still possible that externals upload files to these folders. To us this is also a way of external collaboration. And this also creates the risk of mixing internal and external files in folders that are classified as internal.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  8. Ability to update/add definition of Virus/Malware

    Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  9. Box Shield Dashboard "Next" and "Back" button in Alert ID page

    When looking at the specific Alert ID page, I would like to have a "Next" and "Back" page so that I can go to the next Alert ID page. This is because when I get the alert ID result through the filtering and I go back to the Shield Dashboard, the filtering is reset so I need to set the filtering again to see the other Alert ID I wanted to see.

    9 votes

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    1 comment  ·  Shield  ·  Admin →
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  10. Encrypt shield downloads

    Encrypted downloads of files flagged as malicious so analysts can safely move files to a sandbox for further analysis.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  11. Shield Dashboard to search files

    I would like to have a feature in Shield Dashboard to search files to malware deep scan result. This is because the admin receive feedback about a specific file from end users and so the admin would like to check that file easily from the dashboard.

    9 votes

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    0 comments  ·  Shield  ·  Admin →
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  12. Ability to have an Access Rule that limits an anonymously shared link to an IP address range.

    We have documents stored in Box that we have used the anonymous shared link option. The reason we need this link is to manage the number of Box licenses. We have a large number for folks that need to view or download these documents and do not need to update or edit them. So a license does not make sense for them. We do what to limit access to these links to the internal folks only. We have explored setup of Access Rule to limit, being anonymous link, the rule does not apply. We would like to add the ability…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  13. Control Outbound Collaboration in Box Shield

    Box shield collaboration policies only seem to apply to inbound collaboration (i.e. sharing from one's own tenant to an external account). We need the ability to have fine-grained controls on what invites a managed user can accept from external tenants.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  14. Shield alert to show more than 90 days

    Currently the Shield dashboard only show up to 90 days of alerts.
    I would like to have the option to have all of the past alert and be able to filter it by custom date filter.

    8 votes

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    0 comments  ·  Shield  ·  Admin →
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  15. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    13 votes

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  16. Shield Classifications Available for Certain Folders Only

    Currently, if you create a classification label it will be available to apply to any folder or file. The ask is for the option to make the classification label available to apply in only certain folders.

    An example of a use case is for an ITAR classification label - users should only apply this label to content in a contained ITAR folder. While in other folders they should not see the option to apply this label in the dropdown.

    Auto classification policies currently has a similar feature, 'Folder Criteria'. For the classification labels, it would be great to have a…

    1 vote

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  17. Option to Display Warning Message to Users in Access Policy Monitoring Mode

    It would be great to allow admins the option to display a "warning message" to users if they attempt an action that is in violation to the policy when the policy is in monitoring mode. Understanding that monitoring doesn't prevent the user from taking the action, it would still be a good tool for soft launching access policies if the option to display a message was available.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  18. Folder path for Malware

    Add folder path to the exclusions of the malware scan with Shield. Use case is around safe samples of Malware being housed in Box

    1 vote

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  19. after upload, Apply classification based on the parent folder classification, not the parent,... parent folder

    • if you apply classification to a folder A all subfolder will be classified : Good
    • You can remove that classificaiton to a subfolder B of the folder A : good
    • if you upload a file to folderB , that file will be classified same as the Folder A (the parent parent folder) : Bad

    This doesn't really make sense and create a new layer of waterfall access right but based on the classification this time. Which create duplicate in other areas and make it really hard for our employee to use classification.

    Note that this also applied to automatically generated…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  20. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    7 votes

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