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221 results found

  1. Malware Scan - Record Scan Status

    Admins want the ability to check if a file has been scanned by Box Shield for malware

    13 votes

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    researching  ·  1 comment  ·  Shield  ·  Admin →
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  2. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings…

    29 votes

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    researching  ·  1 comment  ·  Shield  ·  Admin →
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  3. Box Shield: Request to Filter Download Events Not Performed by Users in the EMM App

    Our company is doing restriction monitoring for Box Shield.
    Specifically, we are able to monitor via the Event API when operations subject to restriction by Box Shield Restrictions: “Download and Print Restrictions” are performed.
    Enterprise Event: "SHILEDOWNLOADBLOCKED"

    However, in the Box for EMM app, we have the following situation because of the following specifications.
    *The user's actual operation is not performed, and the “SHILEDOWNLOADBLOCKED” is obtained.
    *There is no way to distinguish between operations actually performed by the user and operations not actually performed by the user.

    Therefore, please improve the functionality so that download events…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  4. Geo Restricts for External Collaborators

    Implement a Shield Geo-fencing control that would disable access to Box folders for External Collabs when they try to access Box content from abroad.

    9 votes

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    2 comments  ·  Shield  ·  Admin →
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  5. Allow groups to change classification levels

    We would like to see the option of a Box group to be able to change the classifications, along with the options we already have available.

    This would allow us to create a group(s) that align with our written policies.

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  6. Cannot specify official apps in Shield's list

    The Shield List allows third-party integration tools to be configured as integrations, but official apps such as Box Mobile App and Box Edit cannot be configured.
    This causes the following problems.
    - Mobile apps cannot be excluded from “suspicious session” detection. Since mobile apps are accessed via carrier lines, their IP addresses are different from those of PCs, and if they are accessed at the same time, they are detected as suspicious sessions.
    - Office co-editing cannot be added to the linked apps whitelist in the access policy. It is impossible to control “prohibit DL on BoxDrive, but allow Office…

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Box Shield: "Read Only" Security Control setting

    In Box Shield, add a Security Control setting that locks the folder and effectively puts the folder in a read-only mode, disallowing edits and uploads, no matter what the collaborators' permission levels are (except Admin, obviously).

    This way, it's possible to give users a "lower" permission level to a subfolder without affecting their elevated permissions in the parent folder.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  8. Box Shield to include volume Deletion actions as a Threat Detection Alert

    Consideration to include high volume of deletion requests; delete at root level,; delete large number of files in a folder as an Anomalous Event within Shield Threat detection.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  9. Please display the [Justification] in its entirety.

    When users select a [Justification], only the first approximately 20 characters are shown, and the rest are truncated.
    While users can hover over the truncated text to view the full [Justification] during selection, they cannot view the entire text after making a selection. Consequently, if multiple [Justifications] begin with the same text, users may not realize they have made an incorrect selection. Please ensure that the full [Justification] is displayed.

    *This refers to cases where a Business [Justification] is specified to allow a one-time exception to Shield’s access policies. For example, even when external invitations are restricted, selecting a [Justification]…

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. Expaned Classification Policy Scale and Functionality

    A large enterprise customer is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints that only show up to 100 folders listed under a classification policy (even though there are ~600 items under the policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the solution.…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  11. Expand Classification Policy functionality and scale

    A large enterprise is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints of a Classification Policy only able to show up to 100 items (even though the current testing has ~600 items under a policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  12. We would like to actively monitor the status of Box Shield and the Shield settings applied to our enterprise and environments.

    We would like to actively monitor the status of Box Shield and the Shield settings applied to our enterprise and environments.

    Doing so will provide the assurance needed that Box Shield is protecting us from threats, and mean we do not need to layer on our own file scanning as a backup.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  13. auto classification policies/engine to apply scanning of files within a compressed file

    Extend auto classification policies to compressed files (content within the zip) as well and have shield policies be able to enforce rules established for certain classifications. If something inside the unprotected compressed file is detected according to the auto classification policies, apply the same classification to the compressed file so the shield policies are adhered to.

    Without this, shield policies can be bypassed by simply zipping a file that would have triggered shield policy as the scan doesn't currently scan files within the compressed file.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  14. Customize Shield Malicious Content Banner

    Customize the red header banner on files flagged via the Shield Malicious Content rule to support UX and change management, e.g., be able to add text like "Please contact help@customer.com for support".

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  15. Ability to identify password protected files(パスワード付きファイルを特定する機能)

    If a file is password protected, Box Shield's deep scan cannot be performed.
    We would like to see a feature added to Box Shield to identify files with passwords.

    (和訳)
    ファイルにパスワードが掛かっていると、Box Shieldのディープスキャンが実行できません。
    パスワード付きファイルを特定するためにBox Shieldに、パスワード付きファイルを特定する機能の追加を希望します。

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  16. Support 1 crowdstrike x multiple box tenants

    Support 1 crowdstrike x multiple box tenants

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  17. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would…

    16 votes

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    1 comment  ·  Shield  ·  Admin →
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  18. Feature request to be able to set the "Integration Restrictions" setting in Enterprise settings

    I'd like to see the "Integration Download Limit" from the Enterprise Settings enforced tenant-wide. And I want it to apply to all content.
    We would like to request the ability to set the "Integration Restrictions" setting from the Enterprise settings to the entire tenant.
    Currently, in order to specify "Content download restriction on integrations", it must be applied every time a folder is created in the first level, and only restrictable content is applied.
    I'd like to see the "Integration Restrictions" setting from Enterprise Settings enforced tenant-wide. And I want it to apply to all content.

    【In Japanese】
    <タイトル>
    「統合の制限」の設定をEnterprise設定にて設定できる機能要望…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  19. Risk Score Based Trigger for Box Shield Malicious Content Detection Rule

    I would love an option to set Risk Score Based Triggers for Box Shield Malicious Content Detection Rules. This would allow me to prioritize alerts based on the risk score and/or only be notified when a file received a risk score above a certain threshold I could set.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  20. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    25 votes

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    2 comments  ·  Shield  ·  Admin →
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