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  1. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    13 votes

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  2. Shield alert to show more than 90 days

    Currently the Shield dashboard only show up to 90 days of alerts.
    I would like to have the option to have all of the past alert and be able to filter it by custom date filter.

    4 votes

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  3. File version on Shield Alert

    I would like to have the actual file version shown in the Shield Dashboard Alert ID. Currently it shows when the file is uploaded but does not show the file version. If the version is shown, it would be much easier to check the file.

    4 votes

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  4. Box Shield Dashboard "Next" and "Back" button in Alert ID page

    When looking at the specific Alert ID page, I would like to have a "Next" and "Back" page so that I can go to the next Alert ID page. This is because when I get the alert ID result through the filtering and I go back to the Shield Dashboard, the filtering is reset so I need to set the filtering again to see the other Alert ID I wanted to see.

    4 votes

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  5. Shield Dashboard custom date filter

    In the Shield Dashboard, currently the date filter only have past 1 day, 7 days, 30 days, 60days and 90days.
    I would like a custom date filter because there are times where I need to search a content 3 days ago but if I set the filter at 7 days, there is too much content to search the specific alert.

    4 votes

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  6. Shield Dashboard to search files

    I would like to have a feature in Shield Dashboard to search files to malware deep scan result. This is because the admin receive feedback about a specific file from end users and so the admin would like to check that file easily from the dashboard.

    4 votes

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  7. Allow Box Relay functionality when access policies are applied in Box shield

    There is an issue where Box Relay functionality is restricted when applying access policies in Box shield.
    This is not the behavior that Box users expect and is very inconvenient, so please improve it.

    [Cases in which restrictions occur]
    ・Access Policy > Security Controls > Downloading and Printing Restrictions > Insert settings for internal use.
      ※[For Box web apps]・[For Mobile]・[For Box desktops] Enter one of these settings.
    ・Errors occur when Box Relay is run from an environment that differs from the access policy behavior.。

    Example)
     ・Set only mobile access policy for internal use.
     ・Triggering the Box Relay:upload、Result:Set up a…

    19 votes

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  8. Co-Admin permission - Manage Shield Lists

    It would be good to be able to delegate the update of Sheild lists so that someone can amend who is in a list without providing access to other shield functions.

    For example, a list of people email addresses that can change because external parties that we collaborate change but we want to be able to remove/add people.

    3 votes

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  9. classification labeling time lag when item added to a folder with classification

    When adding items to a folder with defined classification, there is a time lag (appx. 5 min) to reflect the classification to added items. (we know its 20min for 40K items but still we want to remove the time lag)
    During the lag, a user can temporarily operate the items outside the policy defined on its classification.
    This seems a critical defect in terms of its security, so please consider to fix the situation.
    Thanks,

    3 votes

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  10. I want to be able to set Relay triggers for folders as well.

    Due to Relay specifications, only "files that triggered the flow" can be selected.
    In our business, we want to copy uploaded folders to another folder automatically, but it is time-consuming to manually select the destination folder each time.
    Therefore, we would like to be able to set triggers for folders.
    (Japan)
    Relayの仕様上、「フローをトリガーしたファイル」しか選択できない。
    業務上、アップロードしたフォルダを自動的に別フォルダへコピーしたいが手動で毎回コピー先をフォルダを選択するため手間が掛かってしまいます。
    そのためフォルダを対象にトリガー設定できるようにしたい。

    2 votes

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  11. Shield Auto-Classification Previewer workflow

    Shield Auto-Classification Previewer workflow: a user previews the document, but only after refreshing the document does the auto-classify work and apply the classification label. Change this workflow so that a user does NOT have to refresh the document in order for the classification to be placed on the document

    1 vote

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  12. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    1 vote

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  13. I would like the ability to hide malicious content in BoxShield.

    If malicious content is uploaded to Box, we would like the ability to hide the content as well as suppress downloads.
    If possible, we would like the content to be hidden automatically.
    *For example, if infected with ransomware, we would like to hide the infected file and the file with the threatening message.

    This is because we want to take action on the administrator's side so as not to worry users.

    3 votes

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  14. Enable default classification of MIP / Purview marked content from outside our tenant

    We have multiple Microsoft Tenants and one Box EID. The challenge with this is that Shield only enables us to map sensitivity labels from one tenant. As a result we have a lot of information in our Box environment that is MIP marked but carries no Shield classification. It would be ideal to enable a default Shield classification for to be applied to data that has come from outside our MIP tenant. That way we can at notify users that additional controls may affect the document beyond those that Shield is enforcing, and smooth the gaps between our multi-tenancy in…

    2 votes

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  15. Greater flexibility in watermarking configuration

    Based on our documentation:
    Rasterized watermarking only (default) - Provides increased security, but no resolution scaling, no searchability, no clickable links, a moderate file size overhead, and reduced usability. This watermark type can't be removed without damaging the underlying content.

    Customers that want to follow a higher level of security protocol when watermarking files currently have to choose which approach is more important at an EID level.

    Watermarking configuration should have greater flexibility so that the choice of rasterized or vector based watermarking is done at either a folder level OR via the shield policy assignment OR both.

    This provides…

    1 vote

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  16. Ability to customize Box Shield Malware scan messages

    Ability to customize the email alerts that are sent for Box Shield Malware scan when detected. Would like the ability to customize the email alerts that are sent to end users when malware is detected on content uploaded.

    Use Case: Customized messaging allows the customer to provide instructions or further details on what users need to do next when they receive the alert. Customer wants to notify end users on the internal process to ensure that the proper steps are taken.

    1 vote

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  17. Box Shield threat detection email alerts to include complete details

    Include complete incident information with the thread detection email alerts. This will make it easy to share the information with others who do not have access to Box Shield admin portal, and will also eliminate an extra step of logging into admin portal for those receiving and triaging the alerts.
    Use case: infosec team receives a Box Shield malicious content alert, identifies it as needing action, and passes it to the endpoint management team for mitigation.

    4 votes

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  18. Box Sheild - Improved alert policies

    We are based out of the US but have a few users based out of other countries. As of now, every time they access Box we get an alert for a suspicious login location. We can exclude the entire country, which we do not wish to do or we can exclude a specific IP. It would be great if we could create a IF THEN statement. Example: IF user = *@specificdomain.com AND location=specific country THEN SuspiciousLocationAlert=False.

    To summarize, additional configuration of alerts would be very beneficial.

    6 votes

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  19. Mark file as safe across entire enterprise

    We have a file stored in multiple (hundreds of) locations across our Box enterprise and it regularly gets falsely flagged as malicious. We mark it as safe each time, for each location. It would be nice if there was a way to mark the file as safe for ALL locations in our Box enterprise at once. The file is identical name, size, and hash in each location so marking it as safe once instead of hundreds of times would be very much appreciated.

    2 votes

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  20. Box Shield - Internal users on lists

    Would like the ability to add internal users in addition to external collaborators to Shield lists. Right now we can only apply the Shield access controls to external collaborators outside our EID. We would like the lists to be able to b applied to our internal users as well to create policies around specific users and groups. Would provide much needed guardrails for the business groups inside our instance

    1 vote

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