Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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84 results found
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Make the new "Copy Shared Link" pop-up window optional
This new pop-up window slows down my workflow. I understand some people benefit from it, but please consider a setting to disable the window for fast, high-volume workers.
**I am one of the top Box users with my company and we spend a lot of money with you.
47 votesHi everyone,
We've heard your feedback and added a new setting to manage the sharing window in version 2.55. You can access it by opening the Box Drive Search UI, clicking Settings, and selecting Preferences.
Thank you for your patience as this update rolls out to enterprise users.
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Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
36 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
30 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。24 voteswe have implemented image support last quarter and will add a multi-column layout by the end of Oct 2026, stay tuned
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Global filter
Box APPs would benefit from a global filter (a filter on the APP's main page). This filter would allow to see the dashboard in context:
Projects. The app displays all projects, but allows you to drill into individual projects.
Manufacturing: see an overview of all machines and a global status, but allowing to dive into any machine.
HR: getting an overview of how your hiring is doing globally, while also being able to look at individual countries / cities (multiple fields).
The way APPs is organised right now we have to create an APP for each of these views, making…
9 votesHello, feature voters! With this status update, we'd like to inform you that this feature is planned for delivery in Q3.
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form submission export
Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.
31 votes -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
4 votesThis is on the roadmap and is on track to release by September 25th 2026.
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Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
9 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
42 votes -
Box Forms - Collaboration Feature needed
The ability to collaborate with another on a Box form, is a necessity. Additionally should be able collaborate with internal or external members of your organization.
12 votes -
Malware Scan - Record Scan Status
Admins want the ability to check if a file has been scanned by Box Shield for malware
31 votesThis is on the proposed roadmap for this year.
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Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
17 votes -
Multiple Metadata Template Search Views
Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.
17 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。61 votes -
Add Date Field to Box Forms
We would like a date field type with a date picker added to box forms. We are currently using the "Number" field type for dates, but are getting formatting discrepancies. There are times we input information using a form that was from a different day so being able to select the correct day and controlling formatting is important. Thank you.
11 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
86 votes -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
9 votes -
Share Box Forms with co-owners
Can you enable the ability to share a Box Form with another user as a co-owner or editor?
For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.
22 votes -
Add repeatable sections to forms
Would be great to see repeatable sections in the forms.
So for example you have a set of fields related to some entity, and the user can add multiple entries of this entity by hitting to add additional sections with the same fields in it.
13 votes -
Box Hubs Inherited Permissions
The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.
111 votesThis feature is on our roadmap.
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