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  1. 13 votes

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    Anonymous commented  · 

    When using Box functionality to create an 'Object, review and Approve' mechanism it is important for both the document author to know that they have addressed all comments but also important for the commenter to see how their comment has been addressed. The ability to export Annotations helps provide an audit trail.
    The comment count in the Box GUI against a document implies all entries are comments but the comment count includes annotations, mentions and comments. The API only allows comments. The great advantage of annotations for a review process is that it allows the 'comment' to be associated with a specific part of the document.

  2. 52 votes

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    Anonymous commented  · 

    When using Box functionality to create an 'Object, review and Approve' mechanism it is important for both the document author to know that they have addressed all comments but also important for the commenter to see how their comment has been addressed. The thread is particularly important for where there are a large number of comments.

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