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An error occurred while saving the commentAdminJacques (Product Manager, Box) commented
Thank you for the feedback.
Even with SSO required for your organization, external passwords are still necessary to login to Box for FTP, WebDav or some 3rd party applications. Therefore a general setting (at the enterprise level) to disable these external passwords might have serious usability implications.
However, if you have a list of users that don't need such functionalities and should not be prompted to reset their password, I encourage you to contact product support to fix the issue.